Arrived at 950pm. No one at the front desk even though signage indicated that someone should be there until 10pm. Had to make several calls before someone came up to help us check in. There was no one at the front desk when we left the next morning at 8am. Room provided was NOT what I reserved online...it should have had 4 twin size beds in the loft area, but had 2 bunkbeds. Not a big deal for most, but we were a group of 4 women all over age 62 with some mobility issues. The tiny corner shower was dangerously slippery, since they obviously use a water softener and there was no safety mat. No in room coffee maker, but the specialty coffee maker in the lobby was wonderful. I will not stay at this property again.