CHEERMAY HOTELS (Guangzhou Railway Station, Sanyuanli Metro Station)

CHEERMAY HOTELS (Guangzhou Railway Station, Sanyuanli Metro Station) Reviews

CHEERMAY HOTELS (Guangzhou Railway Station, Sanyuanli Metro Station)

No.25 Huijing Road, Guangzhou, ChinaView Hotel Details
CHEERMAY HOTELS (Guangzhou Railway Station, Sanyuanli Metro Station)
CHEERMAY HOTELS (Guangzhou Railway Station, Sanyuanli Metro Station)CHEERMAY HOTELS (Guangzhou Railway Station, Sanyuanli Metro Station)CHEERMAY HOTELS (Guangzhou Railway Station, Sanyuanli Metro Station)
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CHEERMAY HOTELS (Guangzhou Railway Station, Sanyuanli Metro Station) Guest Reviews

4.6/5
Great
417 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(417)
Positive reviews(402)
Reviews with photos/video(72)
Friendly front desk staff(59)
Large rooms(38)
Easy to get around(30)
Convenient parking(18)
Comfortable bed(14)
Many dining options(14)
Perfect for business trips(9)
Stayed multiple times(4)
Negative reviews(15)
Katie KISLIAK
Quality Xinxuan king room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 14, 2024
It was really central. The beds are good and comfortable. The only negative is that the room smelled like smoke.
Guest User
Quality Xinxuan twin room
Stayed in Apr 2024
Business travellers
2 review
4.5/5
Great
Posted on Apr 26, 2024
Nice for short stay..
Anonymous User
Quality Xinxuan king room
Stayed in Dec 2023
Friends
2 review
1.0/5
Posted on Dec 26, 2023
The environment was very poor. I originally planned to stay for a few days, but changed hotels the next day. The room had a strong smell of smoke, and the quilt also had a strong smell of smoke, and was thin and not warm. The shower head is leaking and the soundproofing is poor. I often hear people drinking and making noise downstairs at night, which can easily scare me into a mental breakdown. Don’t come if you don’t sleep well.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. We will inform the relevant departments and will definitely reflect your suggestions to the shopkeeper. We have always respected Friendly service, bringing sincerity to every guest, being spontaneous and happy, just to provide a better stay experience! If you have any questions, you can contact the front desk of the hotel and I will solve your problems in time. I also ask for your understanding on this matter. I am really sorry to cause you any inconvenience!
Anonymous User
Quality Xinxuan king room
Stayed in Dec 2023
Business travellers
3 review
1.0/5
Posted on Dec 22, 2023
Facilities: Old, TV can’t be watched Hygiene: The carpet in the room is very dirty and smells bad, the sofa is dirty and the towels have hair on them Environment: dark, not enough light, corridor smelly. The sound insulation is very poor. There are many restaurants downstairs and it's very noisy. I couldn't sleep well all night and was woken up several times. Service: Average, not bad, not bad, very cold
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. We will inform the relevant departments and will definitely reflect your suggestions to the shopkeeper. We have always respected Friendly service, bringing sincerity to every guest, being spontaneous and happy, just to provide a better stay experience! If you have any questions, you can contact the front desk of the hotel and I will solve your problems in time. I also ask for your understanding on this matter. I am really sorry to cause you any inconvenience!
C21673013794
Quality choice king room
Stayed in Nov 2023
Business travellers
4 review
1.0/5
Posted on Nov 28, 2023
The hotel is old and dilapidated and the hygiene is of concern. The carpet in the corridor was torn and smelled of foot and urine. There was a big cockroach in the toilet, the sheets were stained, and I felt itchy and uncomfortable after sleeping. The room smelled musty, the ceiling was moldy, and the lights were extremely dim, making it impossible to do the work. The restaurant downstairs was so noisy at night that I couldn't sleep at all. There is no parking space at the door, so I dare to charge more than 200. If I hadn't chosen a hotel too late on my business trip, I would never come back again!
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. We will inform the relevant departments and will definitely reflect your suggestions to the shopkeeper. We have always respected Friendly service, bringing sincerity to every guest, being spontaneous and happy, just to provide a better stay experience! If you have any questions, you can contact the front desk of the hotel and I will solve your problems in time. I also ask for your understanding on this matter. I am really sorry to cause you any inconvenience!
Guest User
Quality Xinxuan king room
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 17, 2023
Clean and hygienic, complete facilities, considerate service, convenient transportation
Original TextTranslated by Google
Response from Property: Thousands of waters and thousands of mountains meet a bosom friend, it is a great honor for Xiaoman to get such affirmation from you, your satisfaction is our service goal, Xiaoman will not disappoint your praise, continue to work hard, and look forward to your visit again!
Anonymous User
Quality choice king room
Stayed in May 2023
Family
3 review
1.0/5
Posted on May 10, 2023
Cleanliness is dirty, very dirty. The first time I entered a room, the toilet was dirty, and there were dirty paper towels on the quilt. The staff said that the master repaired the air conditioner and did not say anything. They will change the room for us later, and take the shower and faucet switches. It looks like oil, there is hair on the dressing table, there are marks in the washbasin, the price is not cheap, it is dirty everywhere 😣😣 The lights feel a bit dim, and the TV can't be turned on
Original TextTranslated by Google
Response from Property: Dear guest, we deeply regret your experience during your stay in the hotel. Your valuable opinion is very important to us. We will inform the relevant departments of your opinion and will definitely reflect your suggestion to the shopkeeper. We have always respected you. The friend-style service brings sincerity to every guest, and is straightforward and happy, just to provide a better check-in experience! If you have any questions, you can contact the front desk of the hotel, and I will solve your worries in time. Please forgive me for this matter. I am really sorry to cause you inconvenience!
Guest User
Quality Xinxuan king room
Stayed in Mar 2023
Other
1 review
5.0/5
Outstanding
Posted on Mar 28, 2023
Very clean, the lady at the front desk is very nice, and the service attitude is very good.
Original TextTranslated by Google
Response from Property: Thousands of waters and thousands of mountains meet a bosom friend, it is a great honor for Xiaoman to get such affirmation from you, your satisfaction is our service goal, Xiaoman will not disappoint your praise, continue to work hard, and look forward to your visit again!
Chunfengxiyu、
Quality choice king room
Stayed in Mar 2023
Other
16 review
4.0/5
Very Good
Posted on Mar 2, 2023
I pass by the entrance of their hotel almost every day. I feel that this hotel is very ordinary. I want to try it today. After checking in, it is clean and tidy, and the bed is also soft and hard. The pillows are more suitable for me. I like low pillows. The bathroom has no smell. The room It's quite big, and it's a good place to live casually. I complain about the door and the carpet. The door is old and can't be closed once and needs to be closed hard. The carpet feels old and dirty to me, but everything else is okay. I stayed in the Zhixuan King Room. As for other room types, I have never lived in it, so I do not comment.
Original TextTranslated by Google
Response from Property: Dear guest, we deeply regret your experience during your stay in the hotel. Your valuable opinion is very important to us. We will inform the relevant departments of your opinion and will definitely reflect your suggestion to the shopkeeper. We have always respected you. The friend-style service brings sincerity to every guest, and is straightforward and happy, just to provide a better check-in experience! If you have any questions, you can contact the front desk of the hotel, and I will solve your worries in time.
Guest User
Quality Xinxuan king room
Stayed in Aug 2023
Business travellers
21 review
5.0/5
Outstanding
Posted on Aug 15, 2023
The room is clean and hygienic, the service attitude is good, the living is comfortable, recommended
Original TextTranslated by Google
Response from Property: Thousands of waters and thousands of mountains meet a bosom friend, it is a great honor for Xiaoman to get such affirmation from you, your satisfaction is our service goal, Xiaoman will not disappoint your praise, continue to work hard, and look forward to your visit again!
Guest User
Quality Xinxuan king room
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 13, 2023
The room environment is good, relatively quiet! The room is quite large, and there is room for children to play together.
Original TextTranslated by Google
Response from Property: Thousands of waters and thousands of mountains meet a bosom friend, it is a great honor for Xiaoman to get such affirmation from you, your satisfaction is our service goal, Xiaoman will not disappoint your praise, continue to work hard, and look forward to your visit again!
Guest User
Quality Xinxuan king room
Stayed in Jan 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 25, 2023
The handsome boy at the front desk, the service is very good, the curtains in the room are all automatic, and the controls are all by the bed, very convenient✌️
Original TextTranslated by Google
Response from Property: Thousands of waters and thousands of mountains meet a bosom friend, it is a great honor for Xiaoman to get such affirmation from you, your satisfaction is our service goal, Xiaoman will not disappoint your praise, continue to work hard, and look forward to your visit again!
Guest User
Quality Xinxuan king room
Stayed in Jan 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jan 14, 2023
The hotel facilities are quite complete, there is a laundry room, the environment is also good, and the service is also very good. There is a big supermarket nearby, so shopping is very convenient! Like 👍
Original TextTranslated by Google
Response from Property: Want to want! ! Check it out! ! I said Chaoman, you said yes. Chaoman, want; Chaoman, want. Eri Barty! Move every time, every time, every time! Thank you for your support of Xiaoman. Remember to come often
Anonymous User
Quality Xinxuan king room
Stayed in May 2022
Business travellers
11 review
3.0/5
Posted on May 19, 2022
I stayed for three days, and the bites on my body are still growing. I don’t know where the bugs are without opening the windows, and the bugs must be poisonous, because it is extremely itchy. I changed rooms once in the middle, and slept in the second room until midnight. I woke up from being bitten, and beat bugs until five in the morning. From the first day to the third day, I was very itchy after being bitten in the early morning, so I woke up after scratching.
Original TextTranslated by Google
Response from Property: We are very glad that you can stay in our hotel. We are very sorry for your check-in experience. If you have any questions, you can consult the front desk. Our hotel is equipped with electric mosquito repellent liquid. Maybe we did not clearly mark it clearly and caused you to fail to use it in time. I am really sorry.
Haorenyishengpinganyicjk
Quality Xinxuan king room
Stayed in Aug 2023
Friends
8 review
4.5/5
Great
Posted on Aug 18, 2023
There is no shower gel in the room.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your stay at Chaoman Hotel and your valuable comments. We apologize for the problems you encountered. The hotel also attaches great importance to your valuable opinions. We have fed back your valuable opinions to relevant departments for follow-up. The hotel We will continue to strengthen the service attitude of the service staff, and strive to provide every guest with better service. We sincerely welcome you to come again!