Star International Apartment

Star International Apartment Reviews

Star International Apartment

East Tower, Xinghui International Building, Jinsui Road, Guangzhou, ChinaView Hotel Details
Star International Apartment
Star International ApartmentStar International ApartmentStar International Apartment
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1 night

Star International Apartment Guest Reviews

4.4/5
Very Good
714 Reviews
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(714)
Positive reviews(686)
Reviews with photos/video(38)
Classy environment(33)
Easy to get around(31)
Large rooms(26)
Friendly front desk staff(13)
Would stay again(9)
Shower difficult to use(7)
Close to metro(5)
Negative reviews(28)
B. Walter
Business Double Room
Stayed in Aug 2023
Solo travellers
4 Reviews
5.0/5
Outstanding
Posted on Aug 22, 2023
Averagely good and cost effective for a night or two.
Response from Property: Dear guest, thank you for your affirmation and recommendation of Xinghui International Apartment. High-quality service, cleanliness and sanitation are the tenets we have been adhering to. Your recognition and suggestions for us^-^, as always, we are very grateful~. The hotel is located in the Zhujiang New Town business district. This location provides great convenience for guests to eat, live, travel, entertain and shop. Moreover, the hotel's enthusiastic staff will escort your travel. You are welcome to have any questions during your stay. Consultation contact yo~
Milagro I. Omar
Elegant Family Room
Stayed in Jan 2024
Family
2 Reviews
4.0/5
Very Good
Posted on Apr 19, 2024
I enjoyed my stay and it was very clean and comfortable.
Azlan Oezt
Superior Room (2 beds)
Stayed in May 2023
Business travellers
59 Reviews
3.7/5
Posted on Jul 31, 2023
Good location but Communication problem.and cleanliness not good enough.still need to improve.
Response from Property: Hello, we have rectified and dealt with the problems you reported in the room as soon as possible. Welcome to check in again. We have staff at the front desk 24 hours a day, you can contact us at any time
MARIA FERNANDA
Superior Room (2 beds)
Stayed in May 2022
Solo travellers
3 Reviews
4.5/5
Great
Posted on May 8, 2022
Super convenient location, walking distance from the mall of the world, restaurants,shopping centers,etc. Clean, comfortable and good price. People is friendly and helpful. Modest good!!
6/8
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! Good luck!
NoHelp
Boutique Room (Special promotion)
Stayed in Jan 2022
Solo travellers
1 Reviews
5.0/5
Outstanding
Posted on Feb 2, 2022
Spacious room, super-comfortable bed (pillow-top mattress and thick duvet), helpful staff. Room smelled a bit like smoke; I guess I forgot to ask for non-smoking room. Lobby had a funky smell, but that may have come from the street outside. Great for the price and great location (close to the American Consulate and subways). Will stay there again soon.
Response from Property: Dear VIP, thank you for your affirmation and recommendation of Star Way International apartment. High Quality Service, clean and tidy sanitation is our Tenet all along. Thanks for your approval and suggestions ^-^ , as always ~ . The hotel is located in the business circle of Zhujiang New Town. It is very convenient for guests to eat, stay, travel, entertain and shop, please feel free to contact us if you have any questions during your stay
Serch 9
Boutique Room (Special promotion)
Stayed in Mar 2022
Solo travellers
42 Reviews
4.0/5
Very Good
Posted on Apr 1, 2022
Great location, room size ok (average), good host's attention and communication. Main problem was the awful smell of cigarettes (smoke)... Seems they don't have a non-smoking room policy or they don't care applying sanctions. Also, nobody speaks English... Regardless of that issue, everything else was good. Thanks!
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition in all aspects of the hotel. Everything we do only brings a different holiday experience to every guest. We are really touched by your satisfaction and affirmation, and we will continue to work hard to prepare you to come back at any time.
Guest User
Superior Room (2 beds)
Stayed in May 2022
Solo travellers
1 Reviews
5.0/5
Outstanding
Posted on May 30, 2022
It’s a very good program, I like it, it’s very convenient to use
Smart
Business Double Room
Stayed in Oct 2022
Business travellers
19 Reviews
4.2/5
Very Good
Posted on Nov 29, 2022
Basic apartment hotel. Good location.
Guest User
Business Double Room
Stayed in Aug 2023
Family
3 Reviews
5.0/5
Outstanding
Posted on Aug 10, 2023
henhaoo
Easbro
Boutique Room (Special promotion)
Stayed in Sep 2021
Business travellers
35 Reviews
4.0/5
Very Good
Posted on Sep 15, 2021
Very good and peaceful location
Guest User
Business Double Room
Stayed in May 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is clean and sanitary, and all hardware facilities are very useful. The hair dryer is powerful, the hot water comes out quickly, and the shower gel and shampoo are OK. The bed is very comfortable, which is great! The communication at the hotel front desk is also very good. I asked to see the room in advance before checking in, and the front desk patiently agreed to arrange for someone to take me to see the room. The service must be rated five stars. Overall good reviews, I will choose this place next time I come to Tianhe. 
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Leo D. Ho
Business Double Room
Stayed in Mar 2024
Solo travellers
12 Reviews
4.2/5
Very Good
Posted on Mar 19, 2024
The price is already very cheap in Tianhe District, Guangzhou, but there is no discount on the parking lot. The room is also very good overall, except that the hot water for bathing uses an electric stove, so it cannot be washed for too long, and the shower head pipe leaks a little. But overall it's good.
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Guest User
Elegant Family Room
Stayed in Apr 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 25, 2024
Very satisfied! Clean! Customer service attitude is very good!
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Guest User
Elegant Family Room
Stayed in Dec 2023
Solo travellers
2 Reviews
5.0/5
Outstanding
Posted on Dec 24, 2023
The room is very clean, and the aunt will clean it in time. The sister at the front desk is also very nice. You can even see the Canton Tower upstairs, and it is next to the subway station. The location is great
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Guest User
Business Double Room
Stayed in Dec 2023
Business travellers
1 Reviews
1.0/5
Posted on Dec 16, 2023
It's a hotel with a bad environment and is trying to sell you something like a dog. I booked the Well·Sheye One-Suite High-altitude View Apartment Hotel, but they opened such a shabby Xinghui Apartment for me. I came all the way from other places to see this hotel. Yes, I checked in at 12 o'clock in the morning and realized something was wrong. I was so tired and didn't want to change hotels, so I was asked to get a refund. I ordered this hotel again with Ctrip. I felt like I was cheated. There was a little girl at the front desk who didn't provide any service. The attitude is still very bad. It’s hard to imagine how the Ctrip platform allowed such a rubbish hotel to be listed on the platform! Expose this hotel to friends who have seen it as a reference
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support and tolerance of our apartment. We will work harder to improve facilities and service standards to provide you with better services! You arrived at the hotel after one o'clock, but you called and said you couldn't find a seat. Our front desk went out to pick you up and took the initiative to take your box and help you get it to the hotel. The first thing you asked when you entered the room was to check the price on your mobile phone, which was lower in the early morning. , we told you that the platform price will fluctuate. You asked the front desk to give you the midnight sale price, but you didn't agree at first. Later, you kept saying that the room was bad. Didn't you just want us to calculate the sale price for you? Later, we negotiated and agreed to your price. Basically, the whole process was communicated via WeChat, and the chat records are still there. What is the difference in the front desk service you mentioned? Didn't I agree to your offer of refunding the price difference at the beginning?