the Westin Guangzhou Reviews

Response from Property: Dear guest, thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us. We are however sad to learn that we did not meet your expectations during your stayed and we sincerely apologize for the unpleasant experience. Your comments about guest room supplies have been shared with relevant teams, and we will seek improvement for providing good accommodation to our guests. We hope that you will give us the opportunity to welcome you back to The Westin Guangzhou in the very near future.

Response from Property: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service and facilities. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.

Response from Property: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service and facilities. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.

Response from Property: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service, facilities and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.

Response from Property: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve. In fact, we are working on plans to uplift our facilities as a part of our continuous improvement efforts. We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.

Response from Property: Thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us.We are however sad to learn that we did not meet your expectations during your stayed and we sincerely apologize for the unpleasant experience. We are working on plans to improve utensil quality. Room service training programs for our associates are also in place to deliver services to meet our guests’ expectations. Your comments are well received and we have shared your feedback with the relevant teams. Please be assured that we will seek improvement in our service delivery to ensure that our guests will experience the services that they have come to expect of a Westin hotel.

Response from Property: Dear Guest,Thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us.We are however sad to learn that we did not meet your expectations during your stay and we sincerely apologize for the unpleasant experience. In fact, our restaurant is open until 9:30 p.m. During your stay, we offer room service. You are welcome to make a reservation. Several training programs for our associates are also in place to deliver services to meet our guests’ expectations.Your comments are well received and we have shared your feedback with the relevant teams. Please be assured that we will seek improvement in our service delivery to ensure that our guests will experience the services that they have come to expect of a Westin hotel.

Response from Property: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service, facilities and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.

Response from Property: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.

Response from Property: 尊敬的賓客，感謝您花時間與我們分享您的入住體驗。請接受我們對老化的設施的歉意。我們非常重視您的反饋和建議，這將有助於我們進一步改進，近期也在計劃提升我們的設施設備。關於您提到的服務問題，我們也會加強服務培訓，以滿足賓客的期望。期待下次能讓我們為您打造健康、精彩、重煥活力的到店體驗。

Response from Property: Dear Guest,Thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us.We are however sad to learn that we did not meet your expectations during your stay and we sincerely apologize for the unpleasant experience. In fact, we are working on plans to uplift our facilities as a part of our continuous improvement efforts. Several training programs for our associates are also in place to deliver services to meet our guests’ expectations.Your comments are well received and we have shared your feedback with the relevant teams. We hope that you will give us the opportunity to welcome you back to The Westin Guangzhou in the very near future.