Starway Hotel (Guangzhou Baiyun Airport)

Starway Hotel (Guangzhou Baiyun Airport) Reviews

Starway Hotel (Guangzhou Baiyun Airport)

No.4-6, South Lane 1, Julong street, aigang, Renhe Town, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
Starway Hotel (Guangzhou Baiyun Airport)
Starway Hotel (Guangzhou Baiyun Airport)Starway Hotel (Guangzhou Baiyun Airport)Starway Hotel (Guangzhou Baiyun Airport)
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Starway Hotel (Guangzhou Baiyun Airport) Guest Reviews

4.7/5
Outstanding
1217 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1217)
Positive reviews(1197)
Reviews with photos/video(197)
Offers pick-up/drop-offs(310)
Close to airport(176)
Easy to get around(158)
Friendly front desk staff(106)
Classy environment(91)
Delicious breakfast(73)
Perfect for business trips(47)
Negative reviews(20)
Guest User
Deluxe Queen Room
Stayed in May 2024
Couples
9 review
4.7/5
Amazing
Posted on Jun 26, 2024
We book the Superior Queen, bed was super big and comfortable. I like that it provides shuttle bus service to the airport. It is located about 10-15mins from the airport. However, I think it would be great if there was a fridge in the room and that conditioner be provided as well. However, when we came, the window was open, not sure if it was to ventilate the window. We ordered takeaway from the nearby stores, food was delivered via robot, super fast and efficient! 🥰
Response from Property: Dear distinguished guest, thank you for staying in our hotel. Thank you for your recognition and affirmation. We will continue to maintain it! The hotel provides airport pick-up and drop-off services throughout the day. The first floor provides a gym, conference room and buffet breakfast. There is a laundry room with free washing, drying and ironing services. The hotel can also lend value-added services such as clothes drying poles and disposable razors. We hope to bring you a home-like experience. If you have any needs during your stay, please call the hotel front desk. We are online all day and we look forward to seeing you again!
Natranee
Superior Queen Room
Stayed in Nov 2024
Couples
3 review
4.0/5
Very Good
Posted on Dec 11, 2024
The hotel itself quite clean but still having some smoking smell. They also provide shuttle to the airport  not really frequent around 30 min - 1 hour. Nearby has restaurants and convenient store which is 24 hours. Good for resting but staff cannot speak english even though they provided average services.
Response from Property: Hello! I am very happy to know from your message that you have left such a good impression. I hope you will come often and tell us more about your feelings and experiences during your stay in the future. I warmly look forward to your visit again!
Jongil
Superior 2-bed Room
Stayed in May 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The hotel is good and near the airport. The receptionist is beautiful.
Response from Property: Dear distinguished guest, thank you for staying in our hotel. Thank you for your recognition and affirmation. We will continue to maintain it! The hotel provides airport pick-up and drop-off services throughout the day. The first floor provides a gym, conference room and buffet breakfast. There is a laundry room with free washing, drying and ironing services. The hotel can also lend value-added services such as clothes drying poles and disposable razors. We hope to bring you a home-like experience. If you have any needs during your stay, please call the hotel front desk. We are online all day and we look forward to seeing you again!
Guest User
Queen Room
Stayed in Oct 2024
Solo travellers
9 review
4.5/5
Great
Posted on Nov 26, 2024
Place was very convenient to the airport, good access to laundry machines, though food choices locally could be better.
Response from Property: Dear, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Business travellers
7 review
4.2/5
Very Good
Posted on Jul 19, 2024
book this hotel to catch earlier flight. there are two starway, need to pay at attention. room was clean
Response from Property: Hello! Dear, thank you for your strong support for Starway Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: good work and good mood every day!
Jun Di
Superior 2-bed Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Very close to the airport. The hotel provides shuttle service to and from the airport. Good for a short stay.
Response from Property: 感謝您的高度評價,看到您真摯的5星評論,把入住星小程家的體驗感受表達的淋漓盡致,您定是位細膩美好的朋友,字裡行間,把星小程誇獎了一番,您的這種細緻的誇獎也讓星小程的心中充滿了感動,被您誇獎的星小程實在是太幸福了。再次感謝您在眾多的酒店之中選擇星小程家,希望星小程會是您旅行路上一道靚麗的的風景線哦,期待與您的再一次邂逅
Andrei
Superior 2-bed Room
Stayed in Oct 2023
Business travellers
10 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Cozy room with modern design. Clean, comfortable and also there is a free transfer to the airport (10 minutes driving)
6/11
Response from Property: Dear guest: Hello! Thank you for your strong support to Liying Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and a good mood every day!
Yun Xuan
Queen Room
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Good location, nearby airport. Good service & friendly reception.
Response from Property: Dear distinguished guest, thank you for staying in our hotel. Thank you for your recognition and affirmation. We will continue to maintain it! The hotel provides airport pick-up and drop-off services throughout the day. The first floor provides a gym, conference room and buffet breakfast. There is a laundry room with free washing, drying and ironing services. The hotel can also lend value-added services such as clothes drying poles and disposable razors. We hope to bring you a home-like experience. If you have any needs during your stay, please call the hotel front desk. We are online all day and we look forward to seeing you again!
Travel_girl_25
Queen Room
Stayed in Aug 2023
Solo travellers
47 review
4.2/5
Very Good
Posted on Sep 10, 2023
Hotel is nice, not far from the airport and providing free Airport pick-up, but need to call in advance. Nobody in hotel speak English. I speak Chinese not bad, but two girls at reception start to laughing front of my face, when I speak to them…twice…it was upset… but the guy from day shift is kind and helpful, he helps me a lot in other day. Breakfast was very simple.
Response from Property: Dear guest, thank you for your feedback on the hotel! We deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform relevant departments to improve service quality. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Mukund
Queen Room
Stayed in Sep 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Oct 20, 2023
It was a great stay. Very good ambience and staff.
Response from Property: Dear guest, thank you for staying in our hotel, thank you for your recognition and affirmation, we will continue to do so! The hotel provides all-day airport pick-up and drop-off service. It provides a gym, conference room and buffet breakfast on the first floor. It also provides a laundry room on the third floor, which provides free washing, drying and ironing services. The hotel can also borrow value-added services such as clothes rails and disposable razors. We hope to bring you a home away from home experience. If you have any needs during your stay, please feel free to call the hotel front desk, we are online around the clock and we look forward to your visit again!
Lpcs
Queen Room
Stayed in Oct 2023
Couples
4 review
4.7/5
Amazing
Posted on Nov 23, 2023
The extending of the hotel looks normal but the inside of the hotel is clean and the hotel staff is helpful
Response from Property: Dear guest, thank you for staying in our hotel, thank you for your recognition and affirmation, we will continue to do so! The hotel provides all-day airport pick-up and drop-off services, a gym, conference room and buffet breakfast on the first floor, and a laundry room on the third floor with free washing, drying and ironing services. The hotel can also add value-added services such as clothes drying poles and disposable razors. We hope to bring you a home away from home experience. If you have any needs during your stay, please feel free to call the hotel front desk, we are online around the clock and we look forward to your visit again!
Guest User
Queen Room
Stayed in Oct 2023
Couples
16 review
5.0/5
Outstanding
Posted on Nov 19, 2023
One of the best hotels here in Guangzhou. Clean and big rooms. Our room was upgraded. We got a bigger room. also, we had coffee, tea and some snack. There's a laundry room if one needs to wash or dry their clothes. The breakfast was nothing special, we saw the pics and expected more. The staff is nice. Unfortunately they don't speak English but do their best to help anyway (Google translate always helps). Another good thing is their pick-up/ drop-off service, we arrived late, contacted the hotel and the car picked us up in 10 minutes. Definitely recommend this place.
Response from Property: 尊敬的賓客: 您好! 感謝您對麗盈酒店的大力支持, 您的滿意就是酒店前進的動力, 無需贅言, 常來就好! 祝: 工作順利, 天天好心情 !
Weiping
Queen Room
Stayed in Oct 2023
Solo travellers
1 review
4.5/5
Great
Posted on Nov 11, 2023
Very close to airport, free pickup & shuttle service at airport. Small hotel with clean environment. Friendly staff & nice breakfast!
Response from Property: Dear guest: Hello! Thank you for your strong support to Liying Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and a good mood every day!
MK
Deluxe Queen Room
Stayed in Oct 2023
Couples
17 review
4.0/5
Very Good
Posted on Jan 25, 2024
Very clean and nice room. Close to the airport if you arrive late or have an early flight.
Response from Property: 尊敬的貴賓,感謝您入住我們酒店,感謝您的認可和肯定,我們會繼續保持的!酒店提供全天接送機服務,一樓提供健身房,會議室和自助早餐,三樓提供洗衣房,可以免費洗、烘、熨燙服務。酒店還可加借晾衣桿、一次性刮鬍刀等增值服務,我們希望給您帶來賓至如歸的入住體驗,。您在住期間有任何需求,歡迎致電酒店前台,我們全天在線,我們期待您的再次光臨!
Dr T1
Queen Room
Stayed in Jul 2023
Couples
35 review
4.0/5
Very Good
Posted on Aug 20, 2023
A great location next to the airport. The room is a fair size but no fridge or wardrobe, safe etc. The breakfast is ok but no coffee or western options. Staff are friendly and a good shuttle service to the airport
Response from Property: Dear guest: Hello! Thank you for choosing Li Ying Hotel. No matter how many advertisements you put, it is not as important as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal experience of each guest. As long as you come to the hotel, you are ours. Dear guest, we are willing to do our best to make your trip relaxed, pleasant and smooth. We look forward to your visit again and experience the different style. All the staff of Liying Hotel wish you: all the best! Peace and health!