Vienna International Hotel (Guangzhou Railway Baiyun Station Shangbu Subway Station Store) Reviews
Vienna International Hotel (Guangzhou Railway Baiyun Station Shangbu Subway Station Store)
8-9F, Building 1, Kaisheng International Square, No.521 Xicha Road, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
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Vienna International Hotel (Guangzhou Railway Baiyun Station Shangbu Subway Station Store) Guest Reviews
4.6/5
Very Good
729 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(729)
Positive reviews(699)
Reviews with photos/video(44)
Easy to get around(84)
Close to metro(50)
Friendly front desk staff(42)
Classy environment(37)
Large rooms(27)
Delicious breakfast(16)
Convenient parking(15)
Negative reviews(30)
HADYAN GAMIL
Standard Queen Room
Stayed in Dec 2024
Business travellers
2 review
4.2/5
Very Good
Posted on Jan 14, 2025
Good stuff and good service
Response from Property: 親愛的客官,感謝您的點評,小凱不知道丟失的一顆心在哪裡,小凱心裏苦,小凱不説,小凱哭倒在牆角!5分是小凱永遠的追求,期待您的常來,我會努力爭取您的5分,祝您生活愉快!
Guest User
Standard Queen Room
Stayed in Sep 2024
Couples
5 review
3.7/5
Posted on Nov 13, 2024
Friendly front desk staff
Response from Property: 親,謝謝您給我們的點評,小維從您的評語中似乎感覺到了您愉悦的心情,小維都有點小激動了,期待您下次入住的時候能給我們一些更具體的建議哦,爭取下次給我們滿分的點評,我們一定會繼續努力的!
Guest User
Standard Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 24, 2025
The room is clean and tidy, with complete facilities. The front desk service is very good and check-in is fast.
Original TextTranslated by Google
Response from Property: Thank you very much for your review. I am very excited. Just as you have experienced, every detail is the result of the unremitting efforts and dedication of our Vienna partners. Seeing your affirmation, we are almost in tears. If you like it, please come often. We are committed to providing you with better services. I wish you a happy life~
Caiguo@mutouren
Standard Queen Room
Stayed in Nov 2024
Business travellers
19 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The front desk service is very attentive and good. The room is very clean and the auntie is also very enthusiastic. I give it a thumbs up. The subway exit is right at the hotel entrance, making travel very convenient.
Original TextTranslated by Google
Response from Property: Your praise is our best encouragement! We will continue to work hard to create a more comfortable accommodation space and make continuous progress to treat every guest like a family. We look forward to seeing you again and wish you good health and all the best.
Guest User
Standard Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 26, 2024
The hotel is in a prime location and convenient for travel. The room is clean and tidy, and the layout is warm and comfortable. The service is thoughtful and considerate, and the staff is warm and friendly. The facilities are complete and the experience is great. The price-performance ratio is very high, highly recommended! I will choose here next time I travel, and I like this stay experience 666
Original TextTranslated by Google
Response from Property: We have been insisting on providing the most cost-effective hotel. We are honored to have your recognition. We hope we will always be your best choice and wish you a happy life!
Guest User
Deluxe 2-bed Room
Stayed in Oct 2024
Business travellers
20 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The front desk upgraded me to a room with windows facing outwards. The room was very clean. The service attitude of Xiao Wu at the front desk was very good. The breakfast was also good. The subway was downstairs. I will come again next time.
Original TextTranslated by Google
Response from Property: This comment is like the stars in the sky shining brightly, warming my heart. I remember everything you said in my heart. I wish you a happy life.
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Business travellers
4 review
4.2/5
Very Good
Posted on Nov 10, 2024
Vienna Hotel Shangbao has a superior location and convenient transportation. There are many places to eat when you go out. It is only one subway station away from Guangzhou Baiyun Railway Station.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your praise. It seems that our service, environment, facilities and hygiene are still far from your expectations. It would be better if it is five points, haha~ Xiaowei hopes to make continuous progress and looks forward to your satisfaction and comfort during your stay. I hope to accompany you on the road of growth~
Guest User
Standard Queen Room
Stayed in Aug 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The room is very clean and quiet. I stayed here a few times on business trips. The experience was very good. The Vienna brand is still very good.
Original TextTranslated by Google
Response from Property: Dear, I am very happy to meet you at Vienna International Hotel. We have been working hard to create a comfortable, warm and safe accommodation environment for guests. Your satisfaction is not only an affirmation of our work, but also a huge motivation for our continuous efforts. If you are satisfied with your stay, I hope you can recommend our hotel to your relatives and friends. I look forward to your visit again and wish you a happy life!
Guest User
Standard Queen Room
Stayed in Aug 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The transportation is very convenient. There is a subway entrance at the door. There are also many places to eat around. The service of the front desk lady is also very thoughtful. Thumbs up 👍
Original TextTranslated by Google
Response from Property: In order to find a romantic and poetic life, we choose to travel; in order to meet our expectations for hotel services, we choose the friendly and warm Vienna Hotel. Vienna Hotel has been working hard to tell you with practical actions that your choice is not wrong. Thank you again for your praise of Vienna Hotel!
Guest User
Standard Queen Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The room was OK. Clean and hygienic. I called the front desk at night to ask the waiter to replenish the items and they were very quick. The location is next to the subway station
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and for your comments. With your encouragement, we will do better. Your satisfaction is our greatest responsibility and honor. Vienna Hotel is committed to providing guests with excellent services and looks forward to your next visit!
Guest User
Standard Queen Room
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Very convenient, mainly because it is so close to the subway station. The hotel is clean and comfortable. The overall service is good. The brand is still OK.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Vienna Hotel with your trust and expectation. Your eyes are like bright stars, shining with charming brilliance. The hotel's characteristics and many services are lit up by your brilliance. How much love there is in the spring flowers, but it is not as good as the fairy's praise of my love. You once sang a song for me, and I will sing for you all my life. Now I make a thousand wishes, hoping to have a long-term relationship with you. Xu is like returning home, Manju is waiting for a confidant, and I look forward to your visit again.
Anonymous User
Standard Queen Room
Stayed in Aug 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Sep 8, 2024
When you enter the lobby, there is a tea station that provides tea and water. It happened that the weather was very hot, which was really considerate. The waiter also patiently explained the room type. If you have any questions, you can call 0 to the front desk. It is a very heartwarming move. The room is large and cleaned very well. I am satisfied
Original TextTranslated by Google
Response from Property: Hello! Xiaowei is very happy to see your comments. With your support and encouragement, we can keep moving forward. I hope we can always be your only choice and look forward to meeting you again.
Liangshangjin111
Standard Queen Room
Stayed in Aug 2024
Business travellers
22 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The room in Vienna is still as big as before. Although it is a complex building and the room is on the 8th or 9th floor, when I entered the lobby, the waiters greeted me politely and checked me in. The elevator uses a card, so it is very safe. The room is cleaned very well. The bed is very comfortable, very good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Recognizing that our home is good is the greatest encouragement to us. We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so during your stay, we will continue to welcome you with a cordial smile. Finally, I wish you a smooth work and a happy life!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Business travellers
19 review
1.2/5
Posted on Aug 13, 2024
We rented the 8th or 9th floor of a building as a hotel. There are all kinds of people in the surrounding area, including spas and massage centers. Yes, the elevator is noisy. In the so-called lobby, people often take off their shoes and chat barefoot. The soundproofing in the room is really terrible. You can hear the voices of the neighbors and the chats of the staff in the corridor clearly. The room is very dark. Even when the lights are on, it is still dim. The wallpaper is dark gray to prevent it from getting dirty. It is stuffy. The so-called window overlooks the corridor for privacy. You can only draw the curtains. The front desk staff don't know what's going on. They said that the check-in procedures have not been completed. We all went back to the room to rest and turned on the do not disturb function. It didn't seem to work. They still knocked on the door and said that the procedures had not been completed.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your support of the hotel! We deeply regret the unpleasant experience you had during your stay. If you have any questions during your stay, you can directly report them to the front desk. We have a duty manager on duty every day. I hope you can give us a chance to solve your problems on the spot next time. We have carried out targeted project training and improved service quality for the problems you reported. We will spare no effort to provide you with better service and comfortable environment. I hope you can choose Xiaowei next time. We will definitely give you a perfect experience. I wish you a happy life and smooth work!
Guest User
Standard Queen Room
Stayed in Jun 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Jul 25, 2024
The environment is good, clean and tidy, the reception at the front desk is also good, and any problems can be solved effectively. As a chain hotel, it is the best choice to stay, and all the service needs you want can be met.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Xiaowei. Xiaowei is very happy. Hehe, we are serious about providing services. I wish you a happy life~~~~~