To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2033)
Positive reviews(1989)
Reviews with photos/video(331)
Offers pick-up/drop-offs(280)
Easy to get around(237)
Convenient location(221)
Close to airport(154)
Delicious breakfast(139)
Friendly front desk staff(127)
Perfect for business trips(47)
Has rooms for families(8)
Negative reviews(44)
Liya Maqubela
Splendid Smart 180° City View Suite
Stayed in Nov 2024
Solo travellers
9 review
5.0/5
Outstanding
Posted on Dec 28, 2024
I think this location is perfect if you want to be closer to the airport, it has the metro station and many restaurants within walking distance. My stay was rather pleasant. However, I did not realise how close the road is to the hotel so you can hear cars and honking, which can be rather distracting while trying to sleep. Either way, I would highly recommend staying here.
Response from Property: Dear VIP, thank you for your evaluation and support of our Feng Yue. It is our happiest moment to receive your affirmation! Looking forward to your next visit! Wishing you a happy life and smooth work!
Rak Yukoltorn
Deluxe 2-bed Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 4, 2025
We arrived at the airport after midnight and decided to choose this hotel as it had a free pick up service airport-hotel.
Everything was great. The room was clean and hi-tech ( can use voice commands in Chinese to control some functions in the room)
Good front desk staffs. Delicious breakfast.
The hotel is near the Metro station but there was no escalator or elevator.
Response from Property: Dear guest, hello, thank you for your recognition of us. We will continue to work hard with your encouragement and support. We look forward to your next trip and wish you a happy journey and smooth work!
moranam
Giant Screen Ambiance Smart Double Bed Room
Stayed in Nov 2024
Solo travellers
1 review
3.0/5
Posted on Mar 9, 2025
Great Hotel, good price but definitely not a 4 stars hotel. In europe this would be considered an avarage budget hotel. But the bed was very comfortable, and the shower was great. also they have self service washing machine.
Response from Property: 親愛的賓客您好,非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望賓客您下次到來能給我們指出我們的不足,我們會努力做到更好,我們會用心服務,讓到店的每位賓客都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!祝工作順利!
Guest User
Giant Screen Ambiance Smart Double Bed Room
Stayed in Nov 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Feb 22, 2025
Breakfast was great encouraged me to get my day started early. Good selection although mostly catered to Chinese food.
Friendly and helpful staff
Rooms always cleaned
Love the use of washing machines that were freely available
I’ve stayed twice and would definitely recommend
Response from Property: 尊敬的客官: 一看就知道客官您是追求品質生活的,能從細節上來給予我們無言的肯定,我們很欣慰。我們會繼續努力,讓您的每一次入住都舒心愉悦!期待再次為您服務,期待您下次到來!祝工作順利!
Guest User
Giant Screen Ambiance Smart Twin Room
Stayed in Sep 2024
Family
17 review
4.5/5
Great
Posted on Oct 30, 2024
Clean hotel, front desk staff is friendly and helpful. Also offer free support shuttle service. Breakfast has good selections.
Response from Property: Distinguished Guest: Thank you for your strong support for the Feng Yue Luxury Hotel. Your satisfaction is the motivation for Xiao Yue to move forward. I wish: good work and a good mood every day!
Edwin Gatdula
Enjoy The Tatami Room
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Took the metro to the hotel, it’s easy to find once you exit at C1. I stayed at the Tatami room, it was very spacious for a single traveller. It is complete with amenities plus you get free breakfast.
Response from Property: Dear customer, hello! Thank you very much for your support to our hotel, we always believe that a good reputation must be recommended from the most sincere customer satisfaction, and we are also honored to provide you with the best quality service. We welcome you to choose our hotel again, whether for business or travel! Sincerely looking forward to your visit again!
Guest User
Giant Screen Ambiance Smart Double Bed Room
Stayed in Dec 2024
Solo travellers
45 review
5.0/5
Outstanding
Posted on Jan 30, 2025
Very nice hotel
Response from Property: Dear VIP, thank you for your evaluation and support of our Feng Yue. It is our happiest moment to receive your affirmation! Looking forward to your next visit! Wishing you a happy life and smooth work!
Tatiana
Giant Screen Ambiance Smart Double Bed Room
Stayed in Feb 2025
Travel with friends
7 review
4.7/5
Amazing
Posted on Mar 8, 2025
Very close to airport (around 15 min by car). Fast check in and check out, airport shuttle for customers, good room size. Very helpful reception.
A lot of places to eat around the hotel.
Subway station 5 minutes away so you can travel to city center.
Response from Property: 親愛的賓客您好,非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望賓客您下次到來能給我們指出我們的不足,我們會努力做到更好,我們會用心服務,讓到店的每位賓客都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!祝工作順利!
Panteen
Giant Screen Ambiance Smart Double Bed Room
Stayed in Dec 2024
Couples
2 review
4.5/5
Great
Posted on Jan 20, 2025
A good hotel in general. Quite close to metro station. Pretty much clean. Personnel doesn’t speak English, so be ready to use translations services
Response from Property: Hi, dear guests, thank you very much for your support of the hotel. We are still a little disappointed that we did not get all 5 positive reviews. It may be that the hotel is not doing enough. I hope your next visit will point us out our shortcomings. We will strive to do better. We will serve with care so that every guest who comes to the store feels the warmth of home. I hope our service will surprise and touch you more. I look forward to your next visit!
Gana Dorjgochoo
Giant Screen Ambiance Smart Double Bed Room
Stayed in Dec 2024
Business travellers
30 review
4.7/5
Amazing
Posted on Jan 17, 2025
Had enjoyed my stay. The hotel is accessible to shop, restaurants and other facilities. So near to Baiyun airport
Response from Property: 親愛的賓客您好,非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望賓客您下次到來能給我們指出我們的不足,我們會努力做到更好,我們會用心服務,讓到店的每位賓客都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
ANSON GO TAN
Giant Screen Ambiance Smart Double Bed Room
Stayed in Nov 2024
Business travellers
32 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Good location for an early flying the next day. Near the airport and free airport transfer. Need to book early. Front desk people were helpful when I need to go to the toilet as the toilet is inside the dining area. My flight was the next day3;30 am so had to checkout the day before and waited in t lobby for my transfer in the evening. Walking distance to the subway and plenty of small restaurants with very cheap price. Also near to a mini mall.
Response from Property: I am really excited to see your simple yet profound review, and that you appreciate our service so much. Feng Yue Light Hotel is a hotel full of youthful vitality, which presents its unique charm to guests with simple style and warm and considerate service. Your affirmation is the greatest support and encouragement for the hotel, and we will serve every family member with care. We look forward to meeting you again next time!
Anonymous User
Splendid Smart 180° City View Suite
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Very closed to the airport if you only stay for 1 night. Great location, easy to find food. Very clean and large room. Will definitely come back again for my next holiday.
Thank you
Response from Property: Dear guests: Thank you for your strong support to Fengyue Qingshang Hotel. Your satisfaction is the driving force for Xiaoyue to move forward. I wish you all the best!
Afsal
Giant Screen Ambiance Smart Double Bed Room
Stayed in Feb 2025
Business travellers
22 review
5.0/5
Outstanding
Posted on Mar 12, 2025
Second stay.. very good as usual. Got free airport pickup. Friendly staff
Response from Property: 尊敬的賓客:送人玫瑰,手留餘香,正因為是您,英俊瀟灑光彩照人,所以看見的世界都是美的事物。感謝您的讚美,從始至終,祝旅途愉快!工作順利!
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
This hotel should be at least 4 stars in my book,nice clean and big room, breakfast is more variety and good taste,the service is excellent, I will come stay again next time.
Response from Property: Dear guest, hello. Thankyou for recognizing us.Every need of our guestsis the direction wesincerely strive for,We wil continue towork hard with yourencouragement andsupport, and beieve thatwe will do better. Thankyou for your continuoussupport and wish you happiness
Yyyyyannnnn
Giant Screen Ambiance Smart Double Bed Room
Stayed in May 2024
Solo travellers
13 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Good place when you have an early morning flight in Guangzhou airport, smart hotel with many smart ai features, friendly and helpful staffs, near to metro station easy access to the town, free airport transfer. I will recommend this hotel.
Response from Property: Dear customer: There are many kinds of encounters in the world, and the best thing is to meet you in the most beautiful time. Thank you for your support and affirmation of Feng Yue, "know what you need and be happy with you" is our pursuit as always. Looking forward to your coming again!