Very nice hotel with a pool ,& very clean . The outside sitting area has grlls for cooking & a tv very accommodating . But on different note I got 2 rooms both kings with pullout couches . Only to find out that the pullout couches don't pull out . So we had to make pallets for the kids , which I understand doesn't sound like a big deal but for the price I paid for the rooms it was very aggravating . Had I know about the couches I would of got rooms with 2 beds . So yes I'm a little frustrated . Wasn't offered a discount , nothing !!!
The clean and comfortable environment is beautiful, the breakfast content is rich and colorful, the business center is convenient and comfortable, the rooms are spotlessly clean, and the hotel service is satisfactory.
Nice, clean hotel. Food was good. The only problem I had was that the TV in my room wasn't working. The receptionist promised to give me a discount for it but was not able to. Not happy about that.
Awesome service staff was knowledgable and kind.
I was treated like a valued customer not as just another guest.
That GM worked overnight and was friendly and professional.We will be staying again for Bike week and for Sturgis.
The First Lady that checked me in was rude!! She put me in a room that said do not rent.. Got up to that room, and the air wasn’t working! It stay at 83 degrees! The lady that fixed the problem, and put us in a room that the air actually worked was very sweet. The bed was comfortable, the building it’s self needs some work done on the in side, just a little TLC, and the place will look better.
Excellent location. Easy in and out of the freeway. Denny’s and some steak house restaurants are walking distance from the hotel. Gas station is very close by too. Room is clean but the bathroom is outdated.