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9.0/10
Great
GGuest UserI have already reviewed it. The reason why I separated the two orders was because I was hesitant. Later, I booked it again without thinking too much. The room is really good, but the geographical environment is hard to describe.
GGuest UserAfter a 10 hrs drive, I got to the hotel around 10 pm to be told that my reservation was canceled and I was called which is a lie. When I asked about the phone # they called it was not mine?? I was told by a rude front desk nothing to be done...
No night shift MOD was available.
After, a call to the awesome Trip.com customer service & the Hilton Hq. my reservation was, all of the sudden, honored.
I love Home2 suites 'cause of their pet policy, amenities... but this location I will never stay at this location.
GGuest Useri stay here or at the embassy right across from here every time i’m in charlotte. never once been disappointed! amazingly cheap for a sleek, clean hotel with friendly staff (:
GGuest UserI was there two days with my family. Highlight of the stay was interacting with the staff. Especially, the breakfast crew; they were personable, friendly, and attentive. My omelette was perfectly cooked. In the evening, I sat at the bar; although, extremely short staffed, the bartender was pleasant. The location was central to the places that I like to visit.
The room needed a little attention. There was food or dark drink residue in the sinks both in the bedroom and the kitchenette area and the coach had a few holes where the material on the inside of the sofa was coming out. Other than that, the room was okay.
LLyte of DayI checked in about 11pm and I few things with there was no cart available I was told they were in use so me and my sister just started carrying our stuff up to the room get off the elevator on the 7th floor there were 2 carts sitting right there then I booked and paid extra for panoramic view but got a view of the highway and trees and my curtains wouldn’t close all the way so in the morning sun was beaming right on my face
HHelen WigginsI absolutely loved this hotel! We stayed in this hotel on our way out of town & were pleasantly surprised!! The staff was amazing, the hotel was clean, great location!! ☺️
KKrizza Mae Reiszl RuizI arrived at the hotel from the airport late at midnight. The hotel is quite large, but they only have two elevators, and my room is located very far from them. I had to walk a long distance while carrying my luggage to reach my room. Once I got there, the room key didn’t work, so I had to go back downstairs with my bags to inform the front desk.
A staff member came up to provide me with a manual key, as he could not open the door himself. I asked him for a new room key because I wanted to go downstairs to find something to eat, as I hadn’t had dinner yet. He mentioned he would return shortly with another key, but I felt uneasy being alone in the room, especially since it seemed like not many guests were staying at the hotel.
GGuest UserThe room isn't cleaned daily; I had to request it several times. The breakfast isn't very varied. There's a lot of noise from other rooms, and nothing can be done about it. The room is spacious and comfortable, and the bathroom is very nice, except that there's no lock on the door.