A historic hotel that provided ambience with a welcoming atmosphere. The hotels location provided plenty of options for food and necessities. The staff was very friendly, accommodating and provided exceptional service. We requested a room change which was promptly addressed and were very pleased with the new room. The 3rd floor pool area was very nice with plenty of loungers and clean towels. Although, a weekly noontime schedule to purchase beverages and food at the pool would have been welcomed. We would like to acknowledge exceptional and friendly service from Graciela F. and Adriana C. They made our stay very enjoyable! We will be returning in the future and would highly recommend the Pasadena Hotel!!
The hotel is in a great location. Pasadena is the old wealthy area of LA, with good public security and beautiful scenery. The hotel is located right in the old city center. You can check in the beautiful scenery of Pasadena in ten minutes. You can see St. Andrew's Cathedral when you open the window.
It is not too far from LA attractions. The airport is 30-40 minutes away by car without traffic jams, and Universal Studios is only 20 minutes away by car.
I was very satisfied with my stay at the Westin Pasadena this time! The hotel is in a great location, with convenient surrounding restaurants, shops, and attractions. The room was clean and spacious, the bed was comfortable, and the view was great. The front desk and service staff were very friendly, and check-in and check-out were smooth. The overall environment was quiet and relaxing, and the service was meticulous and thoughtful. It was a very pleasant stay experience, highly recommended!