Last year, when it was just opened, I stayed once. At that time, I felt very impressed. The decoration is also new. The city feels very clean and the location is also very good. There are many places to eat around, but it’s not easy to park, so I didn’t look at other places this year, so I made a reservation directly. As a result, even if it is not easy to park this year, there are mice in the room! ! ! There are mice! ! ! ! It was really terrible, so I called the front desk at 00:40. The front desk didn't say anything else, just said that there might be no room left, and the attitude was extremely bad, and I didn't say that I would ask someone to come over and take a look, and I wouldn't be a customer. It was life and death until 20 minutes later when I went down to talk about it, the front desk kept asking me for the room card. I said I didn’t have it, and someone in the room took it, so the battery ran out. She said that I couldn’t change the room without the room card. The room card is required. I said that the secondary problem is that if there are mice in the room, it will not be dealt with? Don't care about anything? Didn't the front desk say they would change rooms for you? ? I really had a question mark on my face, and there was a boy next to me who was about to move in, so I was so angry that I argued with her. In the end, her attitude was still very bad! ! I got up early the next day and called 12345 to complain. I got quick feedback. When I was leaving the store, the store manager came to communicate with me. I asked for full check-out fee and finally refunded half of the room rate. I didn’t care about it. The store manager’s attitude was okay I'm not unreasonable, but I have to give this bad review anyway, I just don't recommend this hotel! No parking space, the room is not clean, the attitude of the front desk is bad! Anyone who wants to go can go (don't bother me at the hotel, thank you)
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