To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities8.1
Service8.5
Cleanliness8.3
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All reviews(40)
Positive reviews(38)
Reviews with photos/video(12)
Clean and tidy(6)
Friendly staff(6)
Great location(5)
Convenient location(5)
Negative reviews(2)
mikl sm
Deluxe Studio
Stayed in Mar 2025
Couples
5 review
9.5/10
Amazing
Posted on Apr 15, 2025
The hotel is clean, the staff is polite and professional. They respond to requests immediately. The rooms are cleaned daily, quickly and neatly. We rented a room with a kitchen. All equipment in the room (microwave, stove, refrigerator, air conditioner) is in good working order. The room is equipped with dishes. The location is convenient, you can quickly and easily get to Ha Long Bay, the airport.
Of the minuses: a meager breakfast on a fixed menu, there is a kettle in the room, bottled water is given to the room every day, but tea and coffee were bought independently (although for such a price for a room it is incorrect to say that this is a disadvantage).
The air conditioner is located so that the air from it blows directly onto the bed.
In general, we recommend the hotel for a budget tourist
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Anonymous User
Deluxe Studio
Stayed in Feb 2025
Business travellers
61 review
10.0/10
Outstanding
Posted on Mar 18, 2025
The hotel is in a prime location with convenient transportation.
The service staff is professional and friendly and always willing to help.
The facilities are well maintained and the overall environment is very comfortable.
Disadvantages:
The noise near the hotel is a little loud, which may affect the quality of sleep.
Value for money: Considering the price and experience, I think this hotel is very cost-effective.
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Anonymous User
Triple Room
Stayed in Dec 2024
Family
9 review
9.0/10
Great
Posted on Jan 31, 2025
We booked a triple room, which is very close to the airport. There are two Korean supermarkets at the nearby street corner. There is a small Korean restaurant downstairs, which tastes good and the kimchi is delicious. However, it is estimated that not many people stay in this room type. There is still food left by the previous guest in the refrigerator, which has become moldy. The cleaning is not detailed enough, and there is still some dust on the table.
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Yunmujiu
Superior Twin Room
Stayed in Dec 2024
Business travellers
7 review
10.0/10
Outstanding
Posted on Jan 8, 2025
It is a good place for business trips and sightseeing. It is a good place for dining and entertainment. It is not far from the airport. The girl at the front desk speaks some Chinese and is a nice person. The coffee next to it is also good. I will stay here again next time I come to Haiphong
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inhun jeon
Triple Room
Stayed in Dec 2024
Family
19 review
10.0/10
Outstanding
Posted on Jan 7, 2025
Satisfied with the price
Korea. It is located in a Japanese street
There are many restaurants, massages, marts, coffee shops, etc. around
It feels old
But it was clean
There were no bugs at all
The first floor is spacious and comfortable to rest
There is a fitness center and golf putting equipment on the first floor
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Guest User
Triple Room
Stayed in Feb 2025
Business travellers
8 review
10.0/10
Outstanding
Posted on Mar 15, 2025
good good good good
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Jay1105
Superior Twin Room
Stayed in Sep 2024
Travel with friends
27 review
10.0/10
Outstanding
Posted on Oct 9, 2024
The clerk is very enthusiastic and the service is very good. The most important thing is that the price is very cheap and it is close to the city. Overall, the CP value is very high. I will stay here again if I pass through Haiphong City next time.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,您好!非常感謝您下榻格蘭德希爾公寓&酒店,並在此有一段愉悦的住宿之旅。酒店位於繁華熱鬧的文高路上,出行確實很便利。格蘭德希爾公寓&酒店全體員工會帶着您的認可一直進步的!祝您生活愉快。
Anonymous User
Superior Double Room
Stayed in Aug 2024
Solo travellers
3 review
10.0/10
Outstanding
Posted on Sep 21, 2024
I want to use all my lifelong learning as a liberal arts student to praise this hotel. just wait...... This hotel is deep in the city, quiet as it is. This hotel is like a piece of pure land in the hustle and bustle, quietly located at the end of a street, away from the hustle and bustle of cars and horses, but close to the prosperity. Entering the hotel, it feels like being in the royal court of Europe. The elegant design and exquisite materials decorate every space luxuriously and warmly, making people immersed in the exquisiteness and delicacy. Outside the window is the hustle and bustle of the city, and outside the door is a dazzling array of restaurants and delicacies, a feast of taste is within reach. Here, you can enjoy a quiet stay and easily experience the enthusiasm and convenience of Haiphong. The balance of movement and stillness is just right.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Grand Hill Apartments & Hotel and taking the time to share your stay experience here. Your praise for the hotel makes the hotel guests feel flattered! We will also work consistently to make every stay at the hotel a good impression for you. We sincerely look forward to your visit again and wish you a happy life!
Guest User
Deluxe Studio
Stayed in Feb 2025
Business travellers
24 review
2.0/10
Posted on Mar 22, 2025
The room stinks, I'd better spend more money to find a better one, I won't stay here again anyway
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Кирилл
Deluxe Double Room
Stayed in Dec 2024
Solo travellers
4 review
10.0/10
Outstanding
Posted on Jan 20, 2025
Excellent apartments. Large room with refrigerator, stove and sink.
Spacious room. Clean and new linen.
The hotel is located in the Korean quarter. Everything is tailored for Koreans (shops, cafes, etc.).
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MinatoT
Superior Twin Room
Stayed in May 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Jul 11, 2024
The room is very good and the facilities are complete. Someone comes to clean every day and it is very clean. The surrounding environment is beautiful and it is very convenient to take a taxi and order takeout.
Original TextTranslated by Google
Response from Property: Hello! We are glad that you had a good stay at Grand Hill Apartments & Hotel. Service is the soul of the hotel. The hotel strives to provide every customer with a warm and comfortable environment like home and warm and considerate service like family members. Thank you for your affirmation, we will continue to work hard to provide you with a better accommodation environment. We look forward to your visit again and we will continue to provide you with excellent service. I wish you a happy life!
Guest User
Superior Twin Room
Stayed in Nov 2024
Business travellers
4 review
3.5/10
Posted on Dec 20, 2024
There is a problem with the air conditioning in the room, and the indoor lights always suddenly lose power
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Guest User
Deluxe Double Room
Stayed in Nov 2024
Business travellers
17 review
9.2/10
Great
Posted on Dec 7, 2024
There is no three-hole seat like in China. The breakfast is average. The location is next to Haiphong Bar Street. It is worth considering if you are on a business trip.
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Guest User
Superior Double Room
Stayed in Aug 2024
Travel with friends
5 review
9.5/10
Amazing
Posted on Oct 5, 2024
The location is excellent, it's very quiet at night, there are a lot of delicious food around the hotel, and it's also quite close to Korea Street. I'm traveling with my friends this time, and it feels great to stay in this hotel!
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you for choosing Grand Hill Apartments & Hotel and taking the time to share your stay experience here. Your praise of the hotel makes the hotel staff flattered! We will also work consistently to make your every stay in the hotel leave a good impression. We sincerely look forward to your visit again and wish you a happy life!
Guest User
Superior Double Room
Stayed in Sep 2024
Business travellers
17 review
10.0/10
Outstanding
Posted on Nov 4, 2024
Hygiene: Good
Environment: Good
Service: Satisfactory
Facilities: Good
Original TextTranslated by Google
Response from Property: Thank you so much! Hope to see you again soon!