Hakone Gora Byakudan

Hakone Gora Byakudan Reviews

Hakone Gora Byakudan

1297-5 Ninotaira, Hakone, JapanView Hotel Details
Hakone Gora Byakudan
Hakone Gora ByakudanHakone Gora ByakudanHakone Gora Byakudan
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Hakone Gora Byakudan Guest Reviews

4.8/5
Amazing
59 review
Verified reviews
Location4.8
Amenities4.6
Service4.9
Cleanliness4.9
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All Reviews(59)
Positive reviews(59)
Reviews with photos/video(37)
Awesome stay(28)
Great service(25)
Relaxing hot springs(17)
Awesome rooms(16)
Classy environment(9)
Poor value for money(8)
Tasty dinner(7)
Quiet & comfortable(6)
Guest User
Kou/Man Comfort Japanese Western Style Room Garden View
Stayed in Jun 2024
Friends
2 review
4.7/5
Amazing
Posted on Jun 17, 2024
I've had the pleasure of staying at several high-end hotels, including the Hakone Gora Byakudan. Without a doubt, Byakudan surpasses its competitors in every aspect. The service, facilities, and genuine care for guests are exceptional. I only wish I could have extended my stay. The room was flawlessly clean, and the bed provided a truly restful night's sleep. The staff were consistently friendly and attentive, readily available to assist with any needs. The hotel's location is convenient, offering easy access to local attractions. Additionally, the complimentary car service to nearby destinations such as art museums and the cable station was a thoughtful touch. The Japanese dinner and breakfast were beyond delicious, featuring a diverse array of options. The snacks and wine bar were equally impressive. I particularly enjoyed the massage chair and the delightful ice-cream selection. I wholeheartedly recommend the Hakone Gora Byakudan to anyone visiting the area
Kevin-W
Jin Executive Japanese Western Suite Non smoking
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 26, 2023
We stayed at Byakudan and loved it. The staff were very kind and high quality of service. From the moment we walked in, we were attended to in great detail and provided excellent service and amenities. We stayed in the Jin Suite and it was very spacious, comfortable, clean and relaxing. The furnishings were a nice blend of Japanese and Western. The open air private onsen was large and private. Every dish in the Kaiseki dinner and breakfast were delicious. We will definitely come back to stay at Byakudan in Hakone Gora again!
6/7
Jam.H
Standard Twin Room
Stayed in Oct 2023
Couples
7 review
4.5/5
Great
Posted on Nov 1, 2023
Private onsen on the room and you can have your own dinning area were super nice. You can enjoy all the amenities in the hotel. Highly recommended for couples and families who want to spend time together and do nothing because the atmosphere there was so relaxed. Friendly staffs and they even drove us to the nearest station.
Guest User
Japanese Western Style Room with Garden View
Stayed in Dec 2023
Couples
28 review
5.0/5
Outstanding
Posted on Dec 10, 2023
The best hotel which i have ever tried, food is so so so good , service is excellent, looking forward to come again soon !
Anonymous User
Japanese Style Room With Garden View
Stayed in Mar 2023
Couples
7 review
5.0/5
Outstanding
Posted on Jun 15, 2023
Everything is perfect. Nice and cosy. Recommend to stay 2 nights if you want to do a day trip around the area.
Guest User
Kou/Man Comfort Japanese Western Style Room Garden View
Stayed in Dec 2022
Friends
3 review
4.7/5
Amazing
Posted on Dec 24, 2022
Very nice and quiet environment for complete relaxation! Great service and can enjoy free coffee & tea/wine/snacks. It's better to stay 2 nights or up.
Jun
Standard Twin Room
Stayed in Apr 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Apr 23, 2024
I was very satisfied with everything from the accommodations to the food, hot springs, and service. I will 1,000% return. Thank you.
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Guest User
Waku/Zen Comfort Japanese Western Room Tower View
Stayed in Mar 2024
Couples
3 review
4.7/5
Amazing
Posted on Mar 8, 2024
As soon as I entered the lobby on the day of check-in, I immediately wanted to stay at this hotel for another night. [It’s a pity that it’s full] Hotel guidance and communication are only in Japanese and English. When leaving, arrange a shuttle bus to [Kowakidani] station. PS: There are up and down mountain cable cars. If you go in the wrong direction, you will have to go in a big circle. Remember to tell them the direction you want to go.
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Dishangzuiqiang🍜
Waku/Zen Comfort Japanese Western Room Tower View
Stayed in Feb 2024
Couples
20 review
5.0/5
Outstanding
Posted on Feb 11, 2024
The hotel services, rooms and meals are all first-class, and there are free snacks and drinks for everyone in the evening. The aromatherapy in the room is also great. great experience
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6/12
Guest User
Joh Executive Japanese Western Room
Stayed in Feb 2024
Couples
11 review
5.0/5
Outstanding
Posted on Feb 28, 2024
The room was big enough and the private bath was great. It was a pity that the weather was not good when we went there.
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Guest User
Joh Executive Japanese Western Room
Stayed in Feb 2024
Family
16 review
5.0/5
Outstanding
Posted on Feb 20, 2024
It was a very confusing reservation. Many people said that the food at Baitan was not delicious, and they were afraid that such a high price would be wasted. But I think it was quite good. The whole family was very satisfied with the meal. Our whole family spent time here. It’s a particularly pleasant time. Be sure to check in as early as possible. At 4pm and 9:30am, my daughter and I enjoyed the large hot spring on the first floor to ourselves. The matcha ice cream from the hot spring was delicious. It was a wonderful experience, but the price is the same. It’s too high, just try it out
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6/10
Guest User
Japanese Style Room With Garden View
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 6, 2024
I specially adjusted my itinerary to stay in this hotel. It was worth the trip. The breakfast and dinner were very rich. Every service staff in the hotel was very enthusiastic. I really liked the toiletries in the room.
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6/7
Sqiii
Japanese Style Room With Garden View
Stayed in Feb 2024
Family
6 review
3.5/5
Posted on Feb 20, 2024
Overall: Three and a half stars, six thousand a night is a huge surprise 1. It is a very small hotel. The room I booked on Ctrip clearly stated the 1st floor. When I arrived at the hotel, I was arranged to go to the 2nd floor. The balcony on the 2nd floor is very simple for bathing and there is no garden view. I contacted Ctrip and the store, and the store said The rooms are full today and cannot be coordinated. They also emphasized that Ctrip cannot book floors when booking rooms, which makes the experience poor. 2. The soup is very small and the temperature is low. The most obvious thing about the private and public baths is that there are small gravels on the bottom of the pool, which makes them not very clean. 3. The hotel food is average, not as good as Hoshino. 4. It has become an Internet celebrity hotel. The hotel is not large and very small. The location is very close to Tianyou. In addition to being more private than Tianyou, it is better to choose Tianyou. Advantages: It’s great for movies, and there are free snacks and drinks at night, but it’s really not worth 6,000 a night, so be careful.
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Guest User
Jin Executive Japanese Western Suite Non smoking
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Booked the hotel more than 2 months in advance. It takes 2 and a half hours to arrive by chartered car from Tokyo Narita Airport. The hotel is very cozy and the service is very good. There are free drinks and snacks in the hotel lobby at night.
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6/7
Guest User
Waku/Zen Comfort Japanese Western Room Tower View
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 31, 2023
It was a missed reservation during the Christmas period, and I planned to stay in Hakone for two days, but Shirotan could only book two different rooms for two days. I ordered it anyway and sent an email to see if it could be coordinated. Unexpectedly, the reply was very quick and we were smoothly arranged to stay in the same room for two nights. The room we entered was "Chong", which was a suite. The room itself was very nice, spacious, warm, with great details. Let me tell you a detail: every night when I return to the room, the water in the kettle is always filled. Just press the switch to boil it. I feel the care of the service. The entire hotel is very exquisite. Different from traditional Japanese hot spring hotels, the decoration is relatively modern. I think the meals they serve are worth the price. Two Kaiseki dinners + one Western-style and Japanese-style breakfast in two days. The main thing is a lunch that I don’t need to eat. It’s so filling! The taste of kaiseki is on the lighter side, and it can be seen that the chef really likes to use kumquats for seasoning. The snack bar and wine bar are free to help, and the children are very happy. The private baths in each room of this hotel have different views and are worth trying. The private soup can adjust the temperature by itself and the water is changed 24 hours a day, so it is very, very clean. I will definitely have to book early next time I come and try a different room experience. 5-star recommendation, such a good hot spring hotel will only become more and more difficult to book, if you want to experience it, do it early!
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6/15