Hakone Gora Byakudan

Hakone Gora Byakudan Reviews

Hakone Gora Byakudan

1297-5 Ninotaira, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, 250-0407, JapanView Hotel Details
Hakone Gora Byakudan
Hakone Gora ByakudanHakone Gora ByakudanHakone Gora Byakudan
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Hakone Gora Byakudan Guest Reviews

4.8/5
Amazing
116 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(116)
Positive reviews(115)
Reviews with photos/video(60)
Awesome stay(50)
Friendly staff(49)
Awesome rooms(28)
Relaxing hot springs(28)
Classy environment(17)
Tasty dinner(14)
Offers pick-up/drop-offs(9)
Loved the view(7)
Negative reviews(1)
Guest User
Kou/Man Comfort Japanese Western Style Room Garden View
Stayed in May 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jun 17, 2024
I've had the pleasure of staying at several high-end hotels, including the Hakone Gora Byakudan. Without a doubt, Byakudan surpasses its competitors in every aspect. The service, facilities, and genuine care for guests are exceptional. I only wish I could have extended my stay. The room was flawlessly clean, and the bed provided a truly restful night's sleep. The staff were consistently friendly and attentive, readily available to assist with any needs. The hotel's location is convenient, offering easy access to local attractions. Additionally, the complimentary car service to nearby destinations such as art museums and the cable station was a thoughtful touch. The Japanese dinner and breakfast were beyond delicious, featuring a diverse array of options. The snacks and wine bar were equally impressive. I particularly enjoyed the massage chair and the delightful ice-cream selection. I wholeheartedly recommend the Hakone Gora Byakudan to anyone visiting the area
Kevin-W
Jin Executive Japanese Western Suite Non smoking
Stayed in Sep 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 26, 2023
We stayed at Byakudan and loved it. The staff were very kind and high quality of service. From the moment we walked in, we were attended to in great detail and provided excellent service and amenities. We stayed in the Jin Suite and it was very spacious, comfortable, clean and relaxing. The furnishings were a nice blend of Japanese and Western. The open air private onsen was large and private. Every dish in the Kaiseki dinner and breakfast were delicious. We will definitely come back to stay at Byakudan in Hakone Gora again!
6/7
Jam.H
Standard Twin Room
Stayed in Sep 2023
Couples
9 review
4.5/5
Great
Posted on Nov 1, 2023
Private onsen on the room and you can have your own dinning area were super nice. You can enjoy all the amenities in the hotel. Highly recommended for couples and families who want to spend time together and do nothing because the atmosphere there was so relaxed. Friendly staffs and they even drove us to the nearest station.
Yin Lung
Japanese Western Style Room with Garden View
Stayed in Nov 2023
Couples
29 review
5.0/5
Outstanding
Posted on Dec 10, 2023
The best hotel which i have ever tried, food is so so so good , service is excellent, looking forward to come again soon !
Anonymous User
Japanese Style Room With Garden View
Stayed in Feb 2023
Couples
7 review
5.0/5
Outstanding
Posted on Jun 15, 2023
Everything is perfect. Nice and cosy. Recommend to stay 2 nights if you want to do a day trip around the area.
Guest User
Kou/Man Comfort Japanese Western Style Room Garden View
Stayed in Nov 2022
Travel with friends
3 review
4.7/5
Amazing
Posted on Dec 24, 2022
Very nice and quiet environment for complete relaxation! Great service and can enjoy free coffee & tea/wine/snacks. It's better to stay 2 nights or up.
Guest User
Kou/Man Comfort Japanese Western Style Room Garden View
Stayed in Feb 2025
Family
10 review
5.0/5
Outstanding
Posted on Mar 4, 2025
The private bath is integrated with nature. The Japanese-style living room is spacious, the Western-style bedroom is spacious, and the whole hotel is filled with the scent of sandalwood. The lobby has 24-hour coffee, tea, snacks, and drinks. Dinner and breakfast are very exquisite and colorful, and different foods are provided according to the festival season. It is a very good experience. The service is very thoughtful, with a special car to pick up and drop off at the nearby station. The refrigerator in the room provides free drinks and food. The large bath is not very special, it is just a little bigger.
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6/13
Shishungeya
Waku/Zen Comfort Japanese Western Room Tower View
Stayed in Jan 2025
Solo travellers
5 review
3.2/5
Posted on Mar 3, 2025
There are too many complaints, so I will list them one by one: 1. The view from the private bath in the room is very bad; 2. The public bath only has one big pool, and there is no basic configuration of sauna room; 3. The surrounding environment is monotonous, and there are no garden facilities; 4. The shuttle bus is arrogant and only stops at Kowakudani Station; 5. The freshness of the food is average. As one of the top hot spring hotels in Hakone, I have to say that I am quite disappointed.
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Guest User
Japanese Western Style Room with Mountain View
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 25, 2025
😮🏠The whole area really surprised me🌟, the environment is great💫~ I really appreciate this thoughtful design🎯✨(≧▽≦)ノ
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Guest User
Japanese Western Style Room with Garden View
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 20, 2025
It's hard not to be satisfied with this price. If you are not satisfied, you really have to give a strong review. It's very close to the Owakudani scenic spot, and it takes more than ten minutes to drive. The hotel is not big. If you really like it, you must book it early. It is more suitable for families. I recommend a room with a private bath. You don't have to share. You can get it directly in the room. It is the most convenient. Generally, there are only a few such private baths. They are very tight. If you act early, the price can be better. If you book his place, you must book breakfast and dinner together. At night, soak in the hot springs and eat a two-hour kaiseki meal. After eating, go back to the room. If you order dinner, you must arrive before six o'clock. His place is the last meal at half past six. If you don't have it, you can't have it. After all, it takes two hours to eat. It's comfortable. The breakfast is a set meal, but it is super rich. There are Japanese and Western options. Bring your children to choose Western for your children. I recommend Japanese. Since you are here, you must try this richer one. The private bath room you stay in can accommodate up to four people. It is more suitable for families and partners! All drinks in the room are free🆓Make it as you like
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6/14
Xiaomoguhuihui
Waku/Zen Comfort Japanese Western Room Tower View
Stayed in Jan 2025
Travel with friends
6 review
5.0/5
Outstanding
Posted on Mar 15, 2025
The whole hotel is filled with the fragrance of white sandalwood, which makes people feel relaxed. There are also incense sticks available for purchase. The breakfast is quite rich and tastes very good. The sashimi mustard for dinner is ground by myself. The only drawback is that the incense bought was charged an extra price. After we found it later, we corrected it in time.
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Narcos117
Waku/Zen Comfort Japanese Western Room Tower View
Stayed in Jan 2025
Family
12 review
5.0/5
Outstanding
Posted on Feb 8, 2025
The hotel is small but exquisite, and all aspects are good. It's a pity that Ctrip didn't book a room on the first floor facing the outside, otherwise the view would be better. The service is warm, especially the young lady Gao Ye Zaoji, who seriously learned Chinese to communicate with us, and the children especially liked it!!!
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Guest User
Japanese Western Style Room with Mountain View
Stayed in Jan 2025
Family
14 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Highly recommended! The service is very good! It is recommended to stay for more than two days! We only stayed for one night this time! It is recommended to stay at least 2 nights! Breakfast and dinner are very rich! Highly recommended!
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Guest User
Standard Twin Room
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 5, 2025
A very cozy hotel with only 16 rooms. There are private hot springs in the rooms and a public hot spring pool on B1, one indoor and one outdoor, but they are not very big. The hotel includes breakfast and dinner. The taste and service are very good. Japan has really made catering into an art. I can't bear to eat. The hotel lobby will provide free drinks and snacks before 11pm, and pop candy 😂 can also be taken from the refrigerator in the room. The service is very good.
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Zhenni1982
Joh Executive Japanese Western Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 30, 2025
Very good service and rooms, very satisfied, it is worthy of the Michelin Kaiseki level meal in Hakone, parents and children like it very much. Both private and public hot springs are great 👍, I want to come again!
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6/8