Best Hakone Hotels

"I personally love sleeping in hotels where I can hear the sound of water; it helps me sleep really well, but that's just a personal preference. The staff, an auntie and uncle who are probably both over 60, provided excellent service. I actually prefer older staff members; their work ethic shows a respect for the value of their time, unlike younger people who might be ready to switch jobs at any moment. The hot spring and meals were perfectly aligned with the price!"

"I originally planned to stay one night in Hakone, but after checking some guides, I realized there were so many attractions. So, I decided to book an extra night. Apparently, booking two separate nights doesn't guarantee you the same room. The front desk lady spent quite a while checking her computer to arrange a single room for me. Next time, I'll remember to book both nights at once. It might have been because of the Chinese New Year period when there are lots of guests checking in. Hakone is perfect for a one-night, two-meal stay. Since the attractions in Hakone are spread out, it's best to spend the day fully immersing yourself in sightseeing. If you get hungry at lunchtime, just grab some snacks to save time, and then enjoy the hot springs and buffet at the hotel in the morning and evening. The rooftop hot spring might use regular hot water, but it wasn't too crowded, and they had some toiletries and skincare products, so I just decided to wash up there instead of in my room."

"We had an absolutely wonderful stay and would happily give this hotel 5 stars! From the very beginning, the staff were incredibly accommodating and responsive. They kindly arranged to pick us up from Gotemba Premium Outlets, which made everything so convenient for us. After attending the beautiful Yamanakako Ice Lantern Festival, we made a last-minute request for dinner. Despite the short notice, they thoughtfully prepared a delicious shabu-shabu meal for us. They even gave us complimentary cookies because our moms were very hungry after the festival. It was such a sweet and caring gesture that we truly appreciated. The hotel itself is spacious, clean, and wonderfully warm, making it the perfect place to relax after being out in the cold. We felt comfortable, cared for, and genuinely welcomed throughout our stay. Highly recommended for their exceptional hospitality. We would definitely love to come back!"

"This Fuji Outlet Hot Spring Hotel has an unbeatable location right next to the shopping center, so you can head back to your room to rest as soon as you get tired of shopping. The most amazing part is being able to gaze at the magnificent Mount Fuji right from your room, combined with the relaxing natural hot springs. It's a truly five-star relaxation experience! I highly recommend it to anyone looking for both shopping and stunning views."

"I had a wonderful stay at Hakone Yutowa. The hotel was very clean, and the atmosphere felt warm and cozy—especially perfect during the winter season. One of the highlights was the free-flow alcohol selection, which included plum wine, Japanese spirits, whisky, and beer. They also offered a nice variety of snacks like spicy biscuits, nuts, cakes, and mochi, which made the experience even more enjoyable. The only downside is the location—getting to restaurants or a convenience store requires a bit of a walk. But overall, it’s a comfortable and relaxing place to stay, especially if you’re looking to unwind."

"Hakone Kowakien Ten-yu is a truly comfortable and relaxing ryokan that made our stay very enjoyable. The staff were attentive and welcoming from the moment we arrived by car, and they promptly helped unload our luggage and delivered it to the hotel. They also assisted with carrying our luggage back to the car during check-out. The room was well-equipped, clean, and very hygienic, and the high-floor view was wide and beautiful. Breakfast and dinner buffet were both satisfying, with delicious food and a good variety of choices. The onsen was also impressive, with two levels of outdoor baths that are alternated between men and women at different times, allowing guests to enjoy both. The water park-style onsen area was a bit less impressive, but overall, this ryokan deserves a very high rating. The official site highlights its open-air onsen, private baths in all rooms, and well-regarded dining, which matches the strong overall experience here"

"The location is really convenient. It takes only a few minutes to get up and take the mountain tram. It is perfect to avoid the crowds. I also like breakfast. The pasta salad children love it. It’s the hot spring that almost means, no bathrobes, bath towels, a little old. But overall very good"

"We stayed in a few Ryokans but this Yoshiike Ryokan is the best because the room have large window that allow fresh mountain air to flow into the room and the futons are incredibly comfortable and warmed. We came in January when the weather dropped to 0c and the room had heaters. The onsen is beautiful and natural. My wife loved the gardens. And the receptionists are very polite and happy. We loved happy people that makes your money well spend. Will come back in the winter."

"We loved this experience! After travelling from Tokyo that morning and all around Hakone, we were wrecked by the time we got to the accommodation. The hosts offer free collection from the bottom of the cable car. We text them saying we would be arriving in 10 minutes and they had someone waiting for us. The check in was smooth and the hosts are very accommodating, have good English and will do anything they can to help you. We had a room with a Mt. Fuji view who was on show for a few hours. They then brought us in a shuttle to a nearby restaurant and the restaurant brought us back to the accommodation. The accom was very big for the two of us and we found the beds really comfy. We also got private onsen for 30 mins (available between 10-11pm) for only 2,000 yen. In the morning, they dropped us back (again free) to our bus stop. We loved this whole experience and calm back feeling relaxed and revived. Couldn’t recommend more!"

"Our room this time was facing the street, and we could see Mount Fuji right when we opened the curtains in the morning. Even though some mountains were blocking the view, the peaks peeking through actually gave it more depth and character. The room was spotless and spacious enough to open up two large suitcases, making it perfect for families or groups traveling together. Notably, there's a convenience store at both the north and south exits of the hotel, which is super handy for grabbing water and snacks. However, the north exit is quieter compared to the bustling south exit. Also, the north and south exits aren't directly connected; you have to walk around for about 10 minutes, which can be a bit challenging if you're lugging heavy luggage. Since we were facing the street, we occasionally heard traffic or people chatting late at night (though it was much better with the windows closed). I guess that's a small price to pay for such a beautiful view. Overall, the view and cleanliness were big pluses, and it offers good value for money. I'd recommend it to anyone who has reasonable expectations for the view and quietness!"