Guest User
January 31, 2023
Unfortunately, this hotel just doesn't hit any marks for goods or value rendered. A word of cautionary advice, GO SOMEWHERE ELSE, PAY THE EXTRA MONEY. First area of complaint, we we were unable to enter our room after dinner when the keycard didn't work. Asked the front desk to assist us, and they assured us it should work. 2nd time did not get access to our room, having to drive back to the office and get a room change. Second area of complaint, My partner and I were woken up at 1:00 AM by a screaming female in distress next door to whom which we made a phone call to the local police to look into the matter. Unsure of the entire situation 30-45 minutes later police "resolved" the issue. To say the least, the entire situation was extremely sketchy, and left us feeling unsafe and uncomfortable. Third area of complaint, we were rudely woken up at 8:30 AM by telephone, then again by 9:30AM, after not receiving much sleep or rest from the 1:00 AM scene. To ask us if we were staying here. We then replied yes, what time was checkout, to which we got a response 11:00 AM (which we were well aware of). Absolutely horrible. Fourth area of complaint, there were sticky stains and signs of cleanliness throughout evident in the space. JUST DON'T STAY HERE!