Hamilton Hamilton Central Hotels

Welcome was good. The reception staff were friendly and accommodated our request for a river facing room. Overall the service was just okay for it's price. For its price, I feel that parking should be included. A limited parking that can be reserved at $36 was offered when I called in a day before as well as a free parking further down the hotel that is not guaranteed. We availed of the additional $36, this includes a valet service. The hotel room design was as expected of Novotel hotels, but it was not up to it's best standard. The remote control and kettle in our room was dusty. Amenities needed to be requested, I did this in advance during booking. But there were no slippers in the room upon arrival except for the 4 towels requested. Breakfast buffet was just the usual fare.

The front desk is on the second floor and it took me a long time to find it. The pretty lady at the front desk was very nice. Although I didn't fully understand what she said, her enthusiastic smile diluted the fatigue along the way. There are many restaurants around the hotel, even several Chinese restaurants. The bathroom is a little small, but there is nothing wrong with it.

Hotel location is very good to find, we are driving, so navigate over, just on the roadside, very easy to find, there are many parking spaces below. Because of personal negligence, the wrong day was set, it was originally impossible to cancel, and I found the wrong time when I checked in, but after the application, the order was cancelled for free. The foreign country was particularly touched. The front desk brother was still at the check-in and sent a bottle of milk, which was delicious. The sanitation is very clean, the moment I opened the door, I was very satisfied. What made me most satisfied was that the hot water and water volume were particularly large. There was a SPA bathtub in the bathroom. I didn’t try it without commenting. There was a small detail that must be praised. The shelf of the towel was actually heated, and the small objects and towels were hung overnight. It’s a bit far to go out to the concentrated restaurant and need to walk about one kilometer. The overall living is very quiet and very satisfied!

It was convenient to watch rugby because it was a 5-minute walk from the rugby stadium. It takes about 15 minutes to walk to the center of the city. The security around the area was not good, but it was a level that could be walked even at night.

Complete cabinets, close to the supermarket, elegant environment, convenient parking, complete tableware, complete electrical appliances, plenty of sunshine, hot air balloons, convenient transportation. All very good!

The hotel is about 2.5km from the Hamilton train station. We took a taxi from the train station, and the driver charged us NZD25. My booking confirmation said that the check out time was 11:00, but the hotel insisted it should be 10:00 which is fine. The booking confirmation clearly say that breakfast was free, but the hotel tried to charge 13 pp. Hamilton is a nice place which is close to Waitomo and Hobbiton.

I stayed here for three nights and was quite satisfied with all the room facilities, except for the poor sound insulation. I could clearly hear the sound of car engines outside when I was sleeping in the middle of the night. Maybe it was because of the engines of the cars themselves, but it still caused my poor sleep quality. If you are someone who is sensitive to sound and want to stay here, you may want to consider it. In addition, on the afternoon of the second day of my stay, because there was a ”Do Not Disturb” sign on my room door, the housekeeping staff should not have come in to clean. However, I don't know if one of the housekeeping staff didn't see the sign or for some other reason, but she swiped the card to open the door after knocking on the door three times (I didn't answer the door when she knocked because I was in the bathroom and couldn't respond). At first I thought it was the working habit of people here in New Zealand, but the more I thought about it, the weirder it got. So the next day I happened to meet another housekeeping staff and confirmed with her. She said that if there is a ”Do Not Disturb” sign on the guest's door, they will not open the door to enter, but will only take photos for record. The housekeeping staff was also surprised that this happened, and apologized to me on behalf of the housekeeping staff who opened my door, and said that they would report this matter to their manager again, so apart from these two things, I was quite satisfied with this stay.

The hotel is old-fashioned, but if you want to stay only one night is alright. Everything, what I needed was close enough. The staff was helpful and friendly.

good point ・The staff are very kind. ・The kitchen was easy to use, with seasonings etc. ・The common living space was spacious and comfortable. Points that caught my attention ・The building was old overall. ・There were times when Wifi could not be connected. ・It was a three-person room, but the spacing between the beds was narrow, making it feel a little cramped. ・White house dust on the bed? It had something like this on it. I fell in love, but it kept accumulating.