Hamilton Hamilton East Hotels

Very nice experience, very comfortable and very clean, fully equipped kitchen, very convenient

Welcome was good. The reception staff were friendly and accommodated our request for a river facing room. Overall the service was just okay for it's price. For its price, I feel that parking should be included. A limited parking that can be reserved at $36 was offered when I called in a day before as well as a free parking further down the hotel that is not guaranteed. We availed of the additional $36, this includes a valet service. The hotel room design was as expected of Novotel hotels, but it was not up to it's best standard. The remote control and kettle in our room was dusty. Amenities needed to be requested, I did this in advance during booking. But there were no slippers in the room upon arrival except for the 4 towels requested. Breakfast buffet was just the usual fare.

The front desk is on the second floor and it took me a long time to find it. The pretty lady at the front desk was very nice. Although I didn't fully understand what she said, her enthusiastic smile diluted the fatigue along the way. There are many restaurants around the hotel, even several Chinese restaurants. The bathroom is a little small, but there is nothing wrong with it.

I stayed here for three nights and was quite satisfied with all the room facilities, except for the poor sound insulation. I could clearly hear the sound of car engines outside when I was sleeping in the middle of the night. Maybe it was because of the engines of the cars themselves, but it still caused my poor sleep quality. If you are someone who is sensitive to sound and want to stay here, you may want to consider it. In addition, on the afternoon of the second day of my stay, because there was a ”Do Not Disturb” sign on my room door, the housekeeping staff should not have come in to clean. However, I don't know if one of the housekeeping staff didn't see the sign or for some other reason, but she swiped the card to open the door after knocking on the door three times (I didn't answer the door when she knocked because I was in the bathroom and couldn't respond). At first I thought it was the working habit of people here in New Zealand, but the more I thought about it, the weirder it got. So the next day I happened to meet another housekeeping staff and confirmed with her. She said that if there is a ”Do Not Disturb” sign on the guest's door, they will not open the door to enter, but will only take photos for record. The housekeeping staff was also surprised that this happened, and apologized to me on behalf of the housekeeping staff who opened my door, and said that they would report this matter to their manager again, so apart from these two things, I was quite satisfied with this stay.

Our stay was really great. After a few little tweaks every thing settled in. The only issue we felt needing attention urgently was the....Ice-boxes ...in the fridge. We would certainly recommend the Ramada Hotel to all. .

The hotel is old-fashioned, but if you want to stay only one night is alright. Everything, what I needed was close enough. The staff was helpful and friendly.

The hotel has convenient transportation and convenient parking. The room is large enough and it is very thoughtful with air and electric blankets. There is a double bed and a single bed in the room, and there is no problem with a child. The room layout is reasonable, there are kitchen stoves and refrigerators and dining tables and chairs, the bathroom is very convenient to separate dry and wet, will recommend friends to stay.

Hotel location is very good to find, we are driving, so navigate over, just on the roadside, very easy to find, there are many parking spaces below. Because of personal negligence, the wrong day was set, it was originally impossible to cancel, and I found the wrong time when I checked in, but after the application, the order was cancelled for free. The foreign country was particularly touched. The front desk brother was still at the check-in and sent a bottle of milk, which was delicious. The sanitation is very clean, the moment I opened the door, I was very satisfied. What made me most satisfied was that the hot water and water volume were particularly large. There was a SPA bathtub in the bathroom. I didn’t try it without commenting. There was a small detail that must be praised. The shelf of the towel was actually heated, and the small objects and towels were hung overnight. It’s a bit far to go out to the concentrated restaurant and need to walk about one kilometer. The overall living is very quiet and very satisfied!