Hidden Home Inn (Hangzhou Wanda Canal)

Hidden Home Inn (Hangzhou Wanda Canal) Reviews

Hidden Home Inn (Hangzhou Wanda Canal)

Building 5, Wanrongcheng, Gongshu District, Hangzhou, Zhejiang, ChinaView Hotel Details
Hidden Home Inn (Hangzhou Wanda Canal)
Hidden Home Inn (Hangzhou Wanda Canal)Hidden Home Inn (Hangzhou Wanda Canal)Hidden Home Inn (Hangzhou Wanda Canal)
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Hidden Home Inn (Hangzhou Wanda Canal) Guest Reviews

4.8/5
Excellent
506 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(506)
Positive reviews(502)
Reviews with photos/video(154)
Classy environment(77)
Friendly front desk staff(56)
Well designed(54)
Awesome amenities(42)
Delicious breakfast(23)
Well decorated(17)
Close to metro(8)
Excellent room layout(4)
Negative reviews(4)
Guest User
French-Style Panorama Luxury Family Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Thanks 😊 We come to hotel with our pet 🐶. Very good condition. Location good too with a lot parks for walking with dog and has many restaurants. Personal very nice. Help with all questions. Thanks 🙏😊
Valentella
Elegant French-Style Garden Room (Double Bed)
Stayed in Jul 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Great staying, hotel is lean and very convenient location with lot of restaurant and parks to walk the dog! Staff also very friendly , suggested 100%
Response from Property: The reclusive brand was born in June 2011 by the West Lake in Hangzhou. The group now has multiple sub brands such as seclusion, seclusion, homestay, Yahuogan, Yueyintang, Shiyin, and seclusion vacation, gathering a vacation style that is awe inspiring, tasteful, aesthetically pleasing to life, and enjoyable. Get rid of the hustle and bustle of the city and the pressure, and here you can indulge in a comfortable and relaxing, rechargeable and effective social space and time, and be happy for it. Thank you very much for giving praise to the Living in Homeland Hotel.
Jia Xuan
Elegant French-Style Garden Room (Double Bed)
Stayed in Dec 2023
Couples
3 review
4.5/5
Great
Posted on Dec 30, 2023
heater didn’t work. texted the receptionist via wechat and they didn’t reply. other than that, hotel was not too bad. it was clean and location was great
Response from Property: I am really sorry for the regret during your stay . The hotel has now maintained the overall facilities well , and such a situation will not happen again . Please forgive me ! And give us the opportunity to receive you again , looking forward to your visit again !
Anonymous User
Elegant French-Style Garden Room (Double Bed)
Stayed in Oct 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Oct 6, 2023
The hotel was wonderful, beautiful rooms with great ambience. The service was terrific, especially Linda made me feel at home.
Jean
Elegant French-Style Garden Room (Double Bed)
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 29, 2024
Service good 😝 price also cheap
Lebohang
Elegant French-Style Garden Room (Double Bed)
Stayed in Nov 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Great stay. Hotel is beautiful
Guest User
Deluxe French Landscape King Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Yes, yes, as a family of three, I think this accommodation experience is very good. First of all, the location of the hotel is not far from the scenic spot we are going to visit. It takes only ten minutes to drive to take the children to the Canal Museum and Nanpai Sanshu Xiaofeng Bookstore. In addition, the front desk girl and the room manager are very enthusiastic. Not only did they make proper arrangements, but they also helped us answer many travel tips very enthusiastically, making our journey faster and easier. The room is very clean. It is said that it was designed by their boss lady herself. Many small places have unique styles. They are very photogenic when they take pictures at will, and the retro experience is full. When I went out, I saw several girls dressed in fashionable clothes (I saw that they were internet celebrities at first glance). They took pictures and live-streamed while checking in, and I suddenly felt that I was fashionable. The room is very clean and the bed is very comfortable. In short, I must give it a five-star rating. 👍 👍 👍 👍
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Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Deluxe French Style Landscape Twin Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The name of the hotel is very poetic, and the environment is very nice, with milky white corridors, clean and tidy rooms, and an elegant and exquisite atmosphere, which makes you feel very comfortable. The hotel staff is very enthusiastic, and tea and snacks are available. There is also an entertainment and fitness area on the rooftop, where you can exercise while breathing the most natural wind. I will come to his house next time!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is the vitality for our progress. Thousands of words can be summed up in one sentence: thank you for your support of the hotel.
Guest User
Elegant French-Style Garden Room (Double Bed)
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The aromatherapy in the room smells great, and the service is five-star! The facilities are complete and the breakfast is rich. The front desk lady is very enthusiastic and the service is thoughtful! I recommend everyone to choose this hotel, with great service and affordable prices! The hotel is also very convenient for travel, and it is next to the complex, so it is very convenient to eat and go shopping!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, it is the greatest honor for our hotel to receive your recognition! We have been committed to providing every guest with a comfortable accommodation environment and meticulous and thoughtful service. I am very happy that our efforts have been recognized by you. Seeing the satisfied smiles of the guests is the greatest reward for our hard work!
Guest User
Deluxe French Landscape King Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
As soon as I walked in, I felt comfortable. The French minimalist style is in black and white, which I like. It is very delicate. I am very strict about hygiene. The hygiene of this room is also up to my standard. It is clean and tidy, and the bathroom smells good! The lady at the front desk is also very gentle and patient. I will book her for my next date!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Deluxe French Landscape King Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
When I booked the hotel, I felt that the name of this hotel was very interesting and attractive. When I travel, I want to relax and unwind without being disturbed. The name of the hotel meets my needs. When I checked in, the front desk lady was very nice and helped me take my suitcase up. The room was very fresh, which is a feeling that most hotels don't have. It was very clean and refreshing, and it was very comfortable to live in. I will come again next time I have the chance, haha! Try a few more rooms!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Every city always has a reason to miss, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope that Yinju Anchu Hotel will be the most unique one in your memory! Come back often and wish you: well!
Zhutousan
Deluxe French Landscape King Room
Stayed in Aug 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Sep 4, 2024
Facilities: Everything from comfortable bedding to smart toilets, toilets, high-end bath products, etc. Hygiene: clean and tidy Environment: The hotel lobby has a great sense of design, with green plants from inside to outside, and the decorations are carefully thought out. Films are usually released. Service: Very enthusiastic, and a small fruit plate was given as a gift
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Guest User
Deluxe French Style Landscape Twin Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 25, 2024
This time I accidentally discovered such a delicate little hotel in Wanrong City. After staying there for two days, I found that it was not only well decorated, but also the hotel staff was very enthusiastic, the room was very clean, and the facilities were very new. I will choose this place again when I come to Hangzhou next time. It was very comfortable.
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Chiyatakasugi
Deluxe French Landscape King Room
Stayed in Aug 2024
Family
70 review
3.6/5
Posted on Aug 13, 2024
The 67th hotel I checked in with my kids. Thinking about the Chinese Valentine's Day on Saturday, I decided to choose a special hotel on Friday and chose this one. The decoration still surprised me, with a strong modern French style and a romantic lobby. Parking is relatively convenient, and you can get to the elevator directly at Wanrong City. I come to Hangzhou basically once every one or two months. Let me talk about its shortcomings: the price is similar to that of Atour not far away, but the reality is: the room upgrade rights I exchanged were not given; the welcome fruit I exchanged was not given; the 2 o'clock check-out rights I exchanged were urged by the cleaning lady and the front desk at 1:30. In addition, the room type is marked with a coffee machine, but in fact there is no coffee machine. It would be very bad if it was written but there was no experience. It is recommended to have no coffee machine. Breakfast is eaten at Kaiyuan Meitu opposite. The restaurant service depends on the person... emmm...
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Thank you very much for recording your wonderful time at Seclusion Hotel. At the same time, it recognizes the hotel's unique French architectural style and the loyalty that keeps coming back many times. I also accept the shortcomings of the hotel you mentioned very pertinently. Failure to meet your membership rights is an oversight on our part, and we did not provide guidance in advance during the process. At the same time, the hotel is also user-friendly and provides free leisure area, roasted coffee, and tea in the lobby public area. In the room, we are equipped with high-end models of the CHALI tea series. In addition, we have selected vitality drinks and Internet celebrity snacks to meet the needs of all types of people. Finally, I am extremely sorry that the cancellation work of the guest room aunt and the front desk has greatly affected your stay experience. Check-in did not inform customers of the dining location and time in a timely manner. We have collected statistics and discussed the omissions in the work and what the users need to know, given action plans and carried out the follow-up work. We believe that our dedication and sincerity will win you back again.
Humphrey Liu
Deluxe French Garden King Bed Room
Stayed in Aug 2024
Business travellers
40 review
4.5/5
Great
Posted on Sep 15, 2024
The hotel is in a shopping mall. It felt weird at first. It looked like a B&B. But it started to change after entering. From the smell to the decoration to the attitude of the front desk, everything was very fresh. Room: There are many highlights in the room. From the terrace to the kitchen and even the equipment, they are all satisfactory. I also like the softness of the bed. But there are also small disadvantages, that is, the bathroom is not spacious, and there is a lazy chair in the room. The feeling of lying on the ground is actually not very comfortable. Her colleague's room has a normal table and chairs, which she thinks is fine. Location: Although the location outside the mall feels a bit out of the way and may be inconvenient without a car, the hotel is next to a supermarket and there seem to be many restaurants in the mall, so it is very convenient. Overall, I'm very satisfied and will book here again next time I go on a business trip.
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6/8