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The hotel is located on the edge of the West Lake and is surrounded by a commercial district. It is very convenient for travel, shopping and entertainment. In particular, the hotel did not do a good job. The service staff were enthusiastic and friendly. The hotel contacted us in time to return our lost items, which moved us deeply! I will stay here again next time I come.
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Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Family
12 Reviews
5.0
/5
Outstanding
Posted on Apr 26, 2024
I have stayed in hotels by the West Lake for five or six times when traveling to Hangzhou. An incident when I passed by the hotel this time made me stay at the Xinqiao Hotel. I can say that the location and environment are as good as high-end hotels. I am very satisfied. Especially the panoramic terrace on the 10th floor is simply beautiful. I can only imagine how happy I would be if I stayed in the hotel for a whole day. I recommend families with children to definitely stay there and be very satisfied.
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Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Other
2 Reviews
5.0
/5
Outstanding
Posted on Apr 27, 2024
房間隔音不錯,挺安靜。再次致謝總枱小李的幫助。以前來以後也將一直來新僑。
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Anonymous User
Superior Room (2 beds)
Stayed in Apr 2024
Business travellers
1 Reviews
5.0
/5
Outstanding
Posted on Apr 26, 2024
Hygienic, clean and tidy
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Guest User
Superior Double Room
Stayed in Apr 2024
Friends
1 Reviews
5.0
/5
Outstanding
Posted on Apr 26, 2024
The environment is very good, close to West Lake and very convenient for traveling
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Guest User
Superior Double Room
Stayed in Apr 2024
Family
9 Reviews
5.0
/5
Outstanding
Posted on Apr 26, 2024
I have been to Hangzhou many times, and this is my first time staying at Xinqiao Hotel, and I am very satisfied with it. The room is clean and spacious. The cleaning aunt is also very enthusiastic and meticulous. The service is very good. The customer service in the lobby is also very good and introduces the scenic spots around the hotel. The hotel has a rich breakfast, homemade thin noodles, and Xiaohuan is very delicious. The location of the hotel is very good, close to the West Lake, and transportation is very convenient. There are Yintai, Jiebai and snack bars nearby the hotel, which are very convenient for eating and drinking. The terrace on the tenth floor of the hotel has a beautiful view of the West Lake. It is a good place for those who like to take pictures and take pictures of the sunset. The only regret is that the weather was not very good and I did not take pictures of the beautiful scenery of the West Lake before sunset. If I come back next time, I will choose this hotel.
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Anonymous User
Deluxe Twin Room
Stayed in Apr 2024
Solo travellers
10 Reviews
3.5
/5
Posted on Apr 26, 2024
The room is close to the elevator, the sound insulation is poor, and drunken people are noisy. I hope the hotel will strengthen its reminder to guests. The hotel has a large terrace facing the West Lake which is quite nice.
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Bianzoubianwanbiankan
Superior Double Room
Stayed in Apr 2024
Business travellers
9 Reviews
3.5
/5
Posted on Apr 26, 2024
I have stayed here at least twenty times and am very satisfied with the location and environment. However, the service has declined. There used to be toiletries in the room, but now you have to go to the hospital stand to get them. In the past, you could stay in your usual room through negotiation, but now you can stay in the room without negotiation.