Vyluk Hotel (Hangzhou Xiaoshan Airport Store)

Vyluk Hotel (Hangzhou Xiaoshan Airport Store) Reviews

Vyluk Hotel (Hangzhou Xiaoshan Airport Store)

Building 4, No. 92, Xiangfei Road, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
Vyluk Hotel (Hangzhou Xiaoshan Airport Store)
Vyluk Hotel (Hangzhou Xiaoshan Airport Store)Vyluk Hotel (Hangzhou Xiaoshan Airport Store)Vyluk Hotel (Hangzhou Xiaoshan Airport Store)
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Vyluk Hotel (Hangzhou Xiaoshan Airport Store) Guest Reviews

4.7/5
Outstanding
2172 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2172)
Positive reviews(2122)
Reviews with photos/video(279)
Offers pick-up/drop-offs(645)
Close to airport(267)
Easy to get around(235)
Classy environment(207)
Friendly front desk staff(192)
Delicious breakfast(125)
Large rooms(106)
Limited dining options(12)
Negative reviews(50)
IYAD ISSA
Smart 2-bed Room
Stayed in Sep 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Very good hotel And cleanes and stuff friendly good location
Response from Property: ⭐Early check-in, late check-out, smart guest control, free upgrade⭐Dear guests: Hello! Thank you very much for your favor and love for our hotel! Living comfortably and satisfactorily is our greatest pursuit, and your love is also our driving force. We will continue to work hard to improve service quality and create a more comfortable accommodation experience! Looking forward to your next visit. I wish you a happy family and a happy life!
Matthew Ray
GuestroomA (Double bed)
Stayed in Oct 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Room was clean and the location is very convenient. It is right down the street from the airport. Perfect location.
Response from Property: ⭐提前入住、延遲退房、智能客控、免費升級⭐尊敬的賓客:您好!非常感謝您對我們酒店如此的青睞和喜愛!能住得舒適滿意，是我們最大的追求，您的喜愛也是我們前進的動力，我們將繼續努力，提升服務品質創造更為舒適的住宿體驗!期待您的下次光臨。祝闔家幸福，生活愉快！
Guest User
GuestroomA (Double bed)
Stayed in Jun 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Great airport hotel. Modern and nice. There's free transfers to & fro airport.
Response from Property: ⭐提前入住、延遲退房、智能客控、免費升級⭐尊敬的賓客:您好!非常感謝您對我們酒店如此的青睞和喜愛!能住得舒適滿意，是我們最大的追求，您的喜愛也是我們前進的動力，我們將繼續努力，提升服務品質創造更為舒適的住宿體驗!期待您的下次光臨。祝闔家幸福，生活愉快！
Shee Eng Wee
Zhixiang Twin Room
Stayed in Feb 2024
Family
8 review
3.7/5
Posted on Apr 2, 2024
Everything is good just the road from hotel to the restaurant nearby is quite dark at night.
Response from Property: ⭐提前入住、延遲退房、智能客控、免費升級⭐尊敬的賓客:您好！因為臨近機場所以我們是早班機客人最優選擇！客人的滿意是我們最大的追求，您的喜愛也是我們前進的動力，我們將繼續努力，提升服務品質創造更為舒適的住宿體驗!期待您的下次光臨。祝闔家幸福，生活愉快!
Guest User
Blind Box Room
Stayed in Dec 2023
Business travellers
75 review
5.0/5
Outstanding
Posted on Apr 1, 2024
goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
Response from Property: ⭐Early check-in, late check-out, smart guest control, free upgrade⭐Dear guests: Hello! Because we are close to the airport, we are the best choice for guests with early flights! Guest satisfaction is our greatest pursuit, and your love is also our motivation to move forward. We will continue to work hard to improve service quality and create a more comfortable accommodation experience! We look forward to your next visit. I wish your family happiness and a happy life!
azo888
Guestroom (2 beds)
Stayed in Aug 2024
Family
11 review
4.5/5
Great
Posted on Sep 11, 2024
thank you
Response from Property: ⭐提前入住、延遲退房、智能客控、免費升級⭐尊敬的賓客:您好!非常感謝您對我們酒店如此的青睞和喜愛!能住得舒適滿意，是我們最大的追求，您的喜愛也是我們前進的動力，我們將繼續努力，提升服務品質創造更為舒適的住宿體驗!期待您的下次光臨。祝闔家幸福，生活愉快
Guest User
Blind Box Room
Stayed in Mar 2023
Family
28 review
5.0/5
Outstanding
Posted on Jul 7, 2023
设施：ok 卫生：ok 环境：ok 服务：OK
Response from Property: 尊敬的賓客您好，感謝您對我們的認可，客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力，打造五星級水準，期待下一次的出行，我們能為您創造更完美的服務。
Milx
Blind Box Room
Stayed in Feb 2025
Family
126 review
4.5/5
Great
Posted on Mar 8, 2025
Service, environment, and hygiene are all OK. No problem. The problem is that the sound insulation is very poor and the door is not sealed... For a sensitive person like me, it is simply torture. Someone smoking outside feels like smoking in my room. I suggest that the hotel add a seal to the door! The sound insulation problem includes the sound of the toilet drain... But the price is here, everything else is good. The breakfast noodles are delicious. If you don't mind it, it's OK. It's very convenient to the airport
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您提出的寶貴意見，我們已經將您的建議反饋給工程部處理。對於給您帶來的不便敬請諒解。希望有機會再次光臨本店，祝您生活愉快！
Weiweibuqingcheng
Guestroom (2 beds)
Stayed in Jan 2025
Travel with friends
8 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Hangzhou Xiaoshan Airport pick-up and drop-off service: Very convenient, the front desk receptionist is very nice and enthusiastic. The room is clean and tidy, and the robot helps to get takeout, which is very cute. Although it is close to the airport, it is not noisy at all. It is worth recommending
Original TextTranslated by Google
Response from Property: ⭐提前入住、延遲退房、智能客控、免費升級⭐尊敬的賓客:您好!非常感謝您對我們酒店如此的青睞和喜愛!能住得舒適滿意，是我們最大的追求，您的喜愛也是我們前進的動力，我們將繼續努力，提升服務品質創造更為舒適的住宿體驗!期待您的下次光臨。祝闔家幸福，生活愉快！
Guest User
Guestroom (2 beds)
Stayed in Jan 2025
Travel with friends
13 review
5.0/5
Outstanding
Posted on Feb 28, 2025
The room environment exceeded my expectations. I chose this hotel because I had an early flight the next day. I thought it would be noisy because it was close to the airport, but I slept very well. The breakfast was not rich, but there were several dishes and I was very full. There was also a drop-off service. The hotel is very close to the airport and it takes only five minutes by car.
Original TextTranslated by Google
Response from Property: ⭐Early check-in, late check-out, smart guest control, free upgrade⭐Dear guests: Hello! Thank you very much for your favor and love for our hotel! Living comfortably and satisfactorily is our greatest pursuit, and your love is also our driving force. We will continue to work hard to improve service quality and create a more comfortable accommodation experience! Looking forward to your next visit. I wish you a happy family and a happy life!
Waiwainvren
Blind Box Room
Stayed in Jan 2025
Business travellers
31 review
4.7/5
Amazing
Posted on Feb 26, 2025
The room was clean and the service was friendly. The airport shuttle service was very convenient and it was ten minutes away from the airport. When I left, I was given quite a lot of snacks as souvenirs. It was very worth staying here.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您的認可，我們會加倍努力提升服務水平。期待您的再次相遇，祝您生活愉快！
Guest User
Blind Box Room
Stayed in Jan 2025
Business travellers
3 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The room is very clean. Although it is next to the airport, it is not noisy at all. It is very quiet. The chicken noodle soup is also worth praising. It is delicious. There is also airport pick-up service. I made an appointment with the hotel and it was very punctual. It runs every 5 minutes.
Original TextTranslated by Google
Response from Property: ⭐Early check-in, late check-out, smart guest control, free upgrade⭐Dear guests: Hello! Thank you very much for your favor and love for our hotel! Living comfortably and satisfactorily is our greatest pursuit, and your love is also our driving force. We will continue to work hard to improve service quality and create a more comfortable accommodation experience! Looking forward to your next visit. I wish you a happy family and a happy life!
Anonymous User
GuestroomA (Double bed)
Stayed in Dec 2024
Business travellers
59 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Very close to the airport, the room is clean and tidy, the price is affordable, the service attitude is very good, the breakfast is also OK, there is airport pick-up service, which is suitable for catching an early flight or arriving at the airport very late.
Original TextTranslated by Google
Response from Property: ⭐Early check-in, late check-out, smart guest control, free upgrade⭐Dear guests: Hello! Thank you very much for your favor and love for our hotel! Living comfortably and satisfactorily is our greatest pursuit, and your love is also our driving force. We will continue to work hard to improve service quality and create a more comfortable accommodation experience! Looking forward to your next visit. I wish you a happy family and a happy life!
Dadalielie，
GuestroomA (Double bed)
Stayed in Dec 2024
Business travellers
63 review
0.6/5
Posted on Jan 16, 2025
I couldn't understand why the TV couldn't have any channels and could only be paid for on-demand. The supervisor who checked the room was also impressed that there was no shampoo in the room. That's right, room 409. The duty manager, a little boy, had a good attitude. Much better than the girl who answered the phone at the front desk.
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry that we did not satisfy you. Thank you for your comments and suggestions. Since the Internet TV broadcasting software used by the hotel was discontinued, we have actively coordinated with the local telecommunications signal live access. However, due to the control of network access in the airport, the application for the live signal line has been under review. Please understand. Regarding the fact that the guest room supplies you mentioned were not replaced in time, it was indeed our negligence. We have ordered the housekeeping department to make immediate rectifications. At the same time, we will strengthen service training for new front office employees. Thank you again for the specific problems you pointed out. We will definitely make positive improvements and look forward to your visit again. I wish you a happy life!
Minuokkkk
GuestroomA (Double bed)
Stayed in Nov 2024
Travel with friends
17 review
4.1/5
Very Good
Posted on Dec 16, 2024
The room was very nice, with robots, and the front desk service was also very good. But the uncle who picked us up at the airport didn't say a word the whole time, didn't reply when I said hello, and didn't answer when I asked him questions, as if others owed him 1 million yuan, and they didn't have to go to work if they didn't want to.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of our hotel rooms and front desk services. We will continue to work hard. We are very sorry for the driver service problem you reported. We have conducted an investigation and interviewed the driver. We will strengthen the driver's service training in the future. Thank you for your feedback. I hope you will have the opportunity to stay in our hotel again. I wish you a happy life.