Crystal Orange Hangzhou Binjiang Baolongcheng Hotel Reviews
Crystal Orange Hangzhou Binjiang Baolongcheng Hotel
No.509 Guokang Street, Binjiang District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Crystal Orange Hangzhou Binjiang Baolongcheng Hotel Guest Reviews
4.9/5
Perfect
2045 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(2045)
Positive reviews(2031)
Reviews with photos/video(952)
Delicious breakfast(219)
Friendly front desk staff(203)
Classy environment(166)
Convenient parking(80)
Perfect for business trips(43)
Fantastic river view(32)
Excellent TV(12)
Tasty coffee(10)
Negative reviews(14)
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Sep 22, 2024
Everything was nice and cozy but only staff cant speak any English at all even the word check out they didnt understand. So I deducted one star out of five from service part.
Response from Property: 尊敬的賓客:您好!感謝您選擇桔子水晶杭州濱江寶龍城酒店,我們很高興您在酒店有一段愉快的入住經歷,感謝您對酒店的支持與信任,同時感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待着您的再次光臨和惠顧!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Family
23 review
4.5/5
Great
Posted on Dec 23, 2024
Good option with nice breakfast, polite and ready to help staff
Response from Property: 尊敬的賓客,您好!非常感謝您選擇桔子水晶杭州濱江寶龍城酒店並給予關注和肯定。您的支持與鼓勵是我們不斷前進的動力,願我們陽光温情的服務為您帶來至尊的服務體驗。歡迎您再次光臨!
Guest User
Superior River-view Double Room
Stayed in Mar 2024
Couples
1 review
4.5/5
Great
Posted on Apr 28, 2024
Hotel is very handy for walking/cycling promenades up and down the river bank. Room on floor 24 gave a fabulous view of the area. Room and restaurant (breakfast) were great. Not central for shops.
Response from Property: Dear Guest: Hello! Thank you very much for staying in the hotel and giving comments. I am glad to see your recognition of our work. With your trust, we are constantly enterprising and ready to bring high-quality services to every guest. We look forward to your visit again! Hotel General Manager: Liu Yang
Guest User
Superior Queen Room
Stayed in Apr 2024
Couples
2 review
4.7/5
Amazing
Posted on Jun 3, 2024
Kind staff, clean rooms, breakfast was good, includes laundry rooms.
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your encouragement is our driving force, but we will never stop there. Crystal journey, crystal company, looking forward to meeting you again! Hotel General Manager: Liu Yang
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2024
Family
27 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Orange hotel is always a good choise. Well located. Good stay for the entire family.
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us [located by the beautiful Qiantang River]. We are very touched that you remember the good times here [700 meters to the right, shopping plaza Baolong City]. It is our unshirkable responsibility to let guests enjoy a good stay experience [Smiling Service]. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Superior Queen Room
Stayed in Oct 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 26, 2024
goood
Response from Property: 尊敬的賓客:非常高興從您的留言中得知水晶給您留下如此美好的印象,希望您未來可以繼續關注桔子水晶杭州濱江寶龍城酒店,並將以後入住時的更多感受和體驗告訴我們,熱忱期待您的再次光臨!
Guest User
Superior Queen Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 19, 2023
good!!!!!
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可【位於優美的錢塘江邊】,您記住了在這裏的美好時光讓我們心裏很感動【往右700米購物廣場寶龍城】讓賓客享有美好入住體驗是我們義不容辭的責任【微笑服務】,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Guest User
Deluxe Queen Room
Stayed in Feb 2025
Business travellers
15 review
5.0/5
Outstanding
Posted on Mar 10, 2025
Convenient transportation, rich commercial facilities nearby; new decoration, comfortable view, high cost performance. Special mention: the hotel staff is warm and thoughtful, and not deliberate, and they are not tired of the guests' requests and try their best to help solve them. It is worth a thumbs up and a repeat stay!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is the driving force for our progress, but we will never stop there. Crystal is your companion on this crystal journey. We look forward to meeting you again!
Guest User
Superior Queen Room
Stayed in Feb 2025
Couples
12 review
5.0/5
Outstanding
Posted on Mar 9, 2025
A very satisfying stay. First of all, the hotel front desk service is very good. There are no problems with check-in, and you will not be ignored because there are too many people staying.
After entering the room, there is a unique fragrance. It is a sleep-aiding aromatherapy in the room. It smells good and does not cause headaches. The functional areas of the room are also very complete, with hand-brewed coffee, tea...all of which are relatively high-end.
The bathroom is separated into dry and wet areas, the water pressure of the shower is also sufficient, and the shower gel, shampoo and conditioner are complete. The smell is camellia, which smells very good.
The hotel breakfast is the part I look forward to most. It is very rich, with both Chinese and Western styles. The only regret is that the omelette machine was broken when I went there.
In short, it was a good experience and I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Orange Crystal Hangzhou Binjiang Powerlongcheng Hotel and analyzing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, crystal company, look forward to meeting you again! Hotel General Manager: Zhang Lu
Bingtangjiahulu
Superior Queen Room
Stayed in Feb 2025
Family
5 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The hotel service is very good, and the hygiene is ok. When the aunt saw us going out in the morning, she enthusiastically asked us if we had any garbage to take away. We ordered several takeouts, and they were all delivered to the room by robots without getting tired of it. Overall, I am satisfied!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at our hotel and giving us your comments. We are glad to see your recognition of our work. With your trust, we will keep making progress and be ready to provide high-quality services to every guest at any time. We look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Feb 2025
Other
1 review
5.0/5
Outstanding
Posted on Mar 8, 2025
We booked the Orange Crystal Hotel nearby for the convenience of taking care of our child when he was hospitalized. It is very close to the hospital and very convenient. The hotel environment is also very good, quiet and clean. The service staff are also very enthusiastic, and the hotel's robot is deeply loved by the children!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Orange Crystal Hangzhou Binjiang Powerlongcheng Hotel and analyzing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, accompanied by crystal, looking forward to meeting you again!
XiaoPlaoshi
Deluxe Queen Room
Stayed in Feb 2025
Family
4 review
5.0/5
Outstanding
Posted on Mar 6, 2025
I brought my baby to the pediatric hospital for a checkup. This hotel is perfect. My baby walks slowly, but it only takes 8 minutes to get there. The room is large and the bedding is clean. I was upgraded to a parent-child room. I can enjoy the river view by opening the window. The staff is also very good and patiently helped me solve various problems. There are children's play facilities at the entrance of the hotel, as well as Bawang Chaji and many restaurants. It is worth staying here.
Original TextTranslated by Google
Response from Property: 親愛的賓客:您好!非常感謝您入住桔子水晶杭州濱江寶龍城酒店並給予好評!我們會不斷努力為您提供更加周到舒適的服務,期待與您的再次相遇! 酒店總經理:張露
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Other
3 review
5.0/5
Outstanding
Posted on Feb 22, 2025
The hotel is in a great location, and it's very convenient to travel around. The room is very comfortable, the bedding is clean, and the facilities are complete. There is a laundry room and a gym in the hotel. The air conditioning works very well, and the hair dryer is easy to use. The service staff are very enthusiastic and considerate, and I am satisfied!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving us your comments. We are glad to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with quality service. We look forward to your visit again! Hotel General Manager: Zhang Lu
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 22, 2025
The room is OK, the lady is very careful, the front desk is very enthusiastic, and the service is also very good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is the driving force for us to move forward, but we will never stop there. Crystal will accompany you on this crystal journey and we look forward to meeting you again! Hotel General Manager: Zhang Lu
Guest User
City-view Deluxe Double Room
Stayed in Jan 2025
Other
14 review
4.7/5
Amazing
Posted on Feb 24, 2025
Very satisfied, the best value for money. The service is warm and thoughtful, and responsive to every request. The room is comfortable and well-equipped. The breakfast was rich and very satisfying. Hangzhou's service industry is indeed thoughtful
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at Orange Crystal Hotel Hangzhou Binjiang Powerlongcheng and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services and look forward to seeing you again! Hotel General Manager: Zhang Lu