Hanoi Quan Hoan Kiem 4-star Hotels

It was an incredible experience. This is probably one of the best hotels I have stayed in terms of hospitality and communication. The staff is really helpful and are always trying their best to make sure you have a confortable stay. The room is clean and spacious enough. The location is great , not too far from old quarter and close enough within walking distance from other attractions. You can also always get a grab to go wherever you want and it will not take too much time. I never tried the breakfast while I stayed there so I can not comment on it but the laundry is free to use. Overall , I will definitely reccomend to anyone staying in hanoi to stay here , you will definitely have a confortable stay and worth your money.

The staff at La Sinfonia Citadel hotel were incredibly attentive and genuinely friendly - their service was truly 5 stars and made our stay feel extra special. The location of the hotel was also ideal, nestled in a quiet corner, but a stone’s throw away from the hustle and bustle of Hang Bong street and a short walk from many must see sites: Hanoi train tracks, Temple of Literature, Hoa Lo Prison, etc. Finally, the breakfast buffet had a lot of variety and was a favourite of my parents. A big thank you to the exceptional service from the staff at La Sinfonia Citadel hotel!

Top notch service like what everyone else mentioned. I was skeptical before my trip and when I was there, I understand why almost all the reviews mentioned their customer service is excellent and it’s not a lie. The reception staff remembers your room number which I feel is a great personal touch. They try their best to resolve your issue, and makes you feels like home. Although there’s a small hiccup during one of my breakfast morning, the apologetic staff did their best to rectify the issue even though it’s not exactly their fault but due to the ignorance of other patrons. I got the bigger room and the space is great, with a separate sofa dining area, spacious bathroom and very huge bed. Only downside is the small tv for a big room and no shelter infront of the hotel that makes it hard for you to return or go out the hotel if it’s raining heavily. Their welcome drink and snacks is good- and thank you for the tea leaves and dried apricot when I was leaving the hotel. If you are looking for a hotel that is around the old quarters of Hanoi, choose this.

We enjoyed our 1N stay in Emerald Waters thoroughly. It’s a pity we could not get another night with the same hotel after our Halong Bay tour as it was fully booked. The receptionist, Claire was very friendly and helpful upon our checked in. We stayed at the Family Room with city view. So the room and bathroom was spacious and clean. Location was perfect as it is just 5 mins walk to Hoan Kiem Lake and we don’t find our outside surrounding to be noisy during the night time too. Will recommend tourists to book their stay here. Will definitely return to this hotel on our next trip to Hanoi in future.

Lovely boutique hotel in the Old Quarter. At first, I thought the lobby decor was a bit too garish with so much red, but it was the ***** New Year anyway when I stayed there, so the oriental influenced decor was befitting. From the time I check in to when I check out, the staff were ever friendly and helpful.A special shout out to Ken, Emma, and Mira for making my stay so enjoyable. Breakfast is semi-buffet style and is the best I had while staying in Hanoi, with mains being selected from a good range of options from local to western, and you can have as many as you can finish. The taste and quality were superb.. LOVED the chef's egg benedict! Location wise , it is good with many dining options nearby and a short walk to Lake Hoa Kim. Bed was comfy and pillows fluffy to sleep on. I was just a tad disappointed was seeing a bug on the bed when I first checked in. Otherwise , everything else was superb.

1 주일동안 하노이를 여행하며. 항상 저에게 친절한 서비스를 제공해준 소피아씨. 너무 감사합니다. 그리고 모든 직원분들. 너무너무 감사합니다. Thank you for choosing us. Thank you for choosing us :) I'm traveling to Hanoi for a week. Sofia, who always provided me with kind service. Thank you so much. And all the staff. Thank you so much. It was such a meaningful time for me. See you next time :) A week traveling to Hanoi, Sophia always provided me with friendly service. Thank you so much. And all the staff. Thank you so much. It was such a meaningful time for me. See you next time :)

This hotel is very clean and comfortable. Its near to all the famous restaurant and shop. Overall, very convenient and worthy hotel to spend your days in Hanoi

I recently had the pleasure of staying at this wonderful hotel, which is perfectly situated for easy access to nearby attractions. The staff were exceptional—welcoming and attentive from the moment I arrived, ensuring a comfortable stay. The breakfast spread was delightful, with plenty of fresh and delicious options to start my day. Overall, my experience was fantastic, and I would definitely return. If you're looking for a great place with excellent service and a prime location, this hotel is the perfect choice!

I find the balcony of the room to be quite small, and the bed is comfortable as well. The reception staff is exceptionally pleasant and offers snacks while guests await their room. They are very accommodating and consistently greet visitors upon their arrival at the hotel. I appreciate their friendliness, as well as their vigilance regarding guest security.

Signature by M Village Thợ Nhuộm is a cozy boutique hotel in the heart of Hanoi, combining modern comfort with traditional Vietnamese touches. The rooms are stylish and well-equipped, featuring clean bathrooms with WC units that include automatic washing systems, ensuring added convenience and hygiene. Comfortable beds and excellent amenities complete the experience. The hotel boasts an indoor swimming pool, a jacuzzi, a 24-hour gym, yoga room and also Laundry room to ensure guests have easy access to essentials throughout their stay. Situated in the Thợ Nhuộm area, the hotel is close to major attractions like Hoan Kiem Lake and the Old Quarter, making it a convenient base for exploring Hanoi. The neighborhood also features several local eateries and cafes, enhancing the authentic experience. Such as a charming nearby bakery offering fresh pastries and coffee. Additionally, a nearby Circle K convenience store. With its modern facilities, excellent location, and warm, attentive staff, the hotel provides a stylish, convenient, and relaxing stay for travelers in Hanoi.