Sonata Central Hotel & Spa Reviews

We book a deluxe room with balcony for 3 nights, unfortunately this hotel balcony is not what we expected or see from the picture reviews, you can open and walk outside but u can’t really sit as it is tiny with the Aircond outer unit, chairs were dirty and never clean ! Everything inside the room was old & dusty. Luckily, the location, bed & shower is okay and breakfast is simple set menu ! Just book a room with window is recommended for this hotel.

Bad hotel experience, out of 3 hotels that we stayed in Hanoi, this is the worst one. Dirty pillow, bed and the toilet had a lot of hair in the sink and closet. It felt like they did not clean the room after the previous guest. Even the floor felt dusty and have lots of dirt. Thankfully we only stayed for one night.

The only positive thing is the location. Everything else is bad, receptionist’s service is bad, room condition is bad, toilet condition is bad. It’s also dirty and dusty. Room is not soundproof, you will hear the vehicles throughout the night. Will never ever want to come back again.

Poor bathroom

We arrived early and they provided us free breakfast. So generous! They let us check -in early as well with a very reasonable price.

Very good location and very nice front desk layout, Nana. Thank you

Family room is small for 4 pax to walk around. Good location.

Breakfast wasn’t good and not much variety either. We had no hot water in our shower - the shower is also right next to open wires which we didn’t feel safe with. The bathroom also had a sewage smell. The bed was nice and comfy, and hotel is in a good location.

Thank you so much

Location is very good, family room is bit smaller to walk. Overall are good. Staffs were friendly and helpful to arrange airport transfer in the early morning.

This time when I came to Vietnam, I did not stay near a hotel street. Instead, I chose an affordable small hotel. I unexpectedly found that many Western friends stayed there🤗The king-size bed was really big and very comfortable to sleep on! Breakfast is also quite special🍜

Generally very general

Friendly front desk, average room hygiene

1. No one helped with cleaning, and no one took care of me after staying for 2 days. 2. No windows