Sofitel Harbin Reviews

Response from Property: Bonjour guest，Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your feedback is very important to us. New quilts have been purchased and their are on the way, the hotel has just started renovating the new furniture. I am a appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I am Guest Experience Manager Lisa hope to see you again

Response from Property: We regret that we have not been fully satisfied with you.We know that the more trust we get, the more we ask ourselves to do better, so as to live up to everyone's expectations. We will adjust the shortcomings as soon as possible, and look forward to your visit again in a better state. Sofitel Harbin wish you a pleasant trip!

Response from Property: Bonjour guest, Thank you for share your experience. I am sorry that hotel did not meet your expectations; please allow me to express my sincerest apologies.your feedback is very important to us. the F&B Manager have already known your feedback. According to the survey, no customers had similar situation on the day, but we will still pay attention to the food safety of customers. Once again, please accept my sincerely apology and hopefully enjoy to stay with us. Sofitel Harbin hope you have good trip, see you next time.

Response from Property: Thank you for your support and affirmation of Sofitel Harbin, as a veteran hotel opened for more than ten years, we use professional service to escort your travel, I wish you a pleasant trip!

Response from Property: Bonjour guest，Thank you for your support and trust. I will share your feedback with other ambassadors. I hope that with such an example, we will do better and better. wish your hava a nice trip

Response from Property: Bonjour guest，Thank you for taking the time to tell us about your experience at the Sofitel Harbin. We hope you were impressed by this trip and welcome again. Have a good trip.

Response from Property: Bonjour Sir/Madam, Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Hotel has 24-hour service hotline, if you need our help, please dial "55" in the room. Hope to meet you again at Sofitel Harbin, wish you a pleasant trip! Live the French Way

Response from Property: We always believe that only professional knowledge and skills can provide guests with quality service, thank you for your trust and support, look forward to meeting you again at Sofitel Harbin, wish you a pleasant trip!

Response from Property: Good morning, I am glad that Alice's service left a deep impression on you. I hope your trip to Harbin Sophie Grand Hotel will be an unforgettable memory. I look forward to seeing you again. I wish you a good trip.

Response from Property: Thank you for sharing your experience with us. I hope you will have a wonderful stay at Sofitel Harbin，We will focus on your feedback, the New Year new atmosphere, I wish you a happy ***** New Year, all the best-——Sofitel Harbin

Response from Property: Bonjour guest，Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I am Guest Experience Manager Lisa wish you have a good trip

Response from Property: Thank you for participating in the review. There is no gorgeous language, but it is heart-warming. It has contributed to the progress of the hotel. Thank you again and wish you a happy life!

Response from Property: Thank you for sharing your accommodation experience with us. We hope that Sofitel Harbin can give you warm care and family-like care. We sincerely look forward to your visit again and wish you a pleasant journey!

Response from Property: Sofitel Harbin Hotel has prepared big flowered coats, small sleds and big snow circles for both adults and children. You can have a great time without going far away. A happy winter vacation is waiting for you!