I booked the Luxury Room (3D2N), clearly stated I was travelling with 4 children (12, 10, 8 & 6). The booking policy said children of all ages are welcome. However, at check-in the staff insisted the room could only fit 2 adults + 2 kids, and demanded I book another room for my other children. Despite explaining, they refused to accommodate and told me to “deal with TRIP” if I wanted to cancel.
In the end, I had no choice but to book another room for my kids. This unexpected situation was very frustrating, inconvenient, and disappointing, especially as it disrupted my family travel plans and added unplanned costs. It left a negative impact on my stay, as I had originally booked with the expectation that my family could stay together comfortably in one room as stated in the booking policy.
If you are looking for a budget stay for your self drive trip, I think the price is reasonable as the amenities are limited where better you bring your own towel and hair dryer along. Room’s amenities is not being refill every day even you are staying for more than 1 night. Towels are being change every day but towel is not in Snow White…and there are only 1dustbin in the room.
There is free coffee and wrap as breakfast every morning just redeem at hotel lobby.
I was very satisfied with everything. very clean. the room is not too small and the decoration is very nice. easly to take tuk tuk also to go to everywhere
Very Good
494 reviews
8.5/10
Price from
BHD 6
per night
Check Availability
See all B2 Hotels hotels in Hat Yai
Latest Guest Reviews for B2 Hotels Hotels in Hat Yai
See all
Read the latest B2 Hotels hotel reviews in Hat Yai—see what guests loved.
8.5/10
Very Good
IIrene TGIf you are looking for a budget stay for your self drive trip, I think the price is reasonable as the amenities are limited where better you bring your own towel and hair dryer along. Room’s amenities is not being refill every day even you are staying for more than 1 night. Towels are being change every day but towel is not in Snow White…and there are only 1dustbin in the room.
There is free coffee and wrap as breakfast every morning just redeem at hotel lobby.
AAnnynawatiI booked the Luxury Room (3D2N), clearly stated I was travelling with 4 children (12, 10, 8 & 6). The booking policy said children of all ages are welcome. However, at check-in the staff insisted the room could only fit 2 adults + 2 kids, and demanded I book another room for my other children. Despite explaining, they refused to accommodate and told me to “deal with TRIP” if I wanted to cancel.
In the end, I had no choice but to book another room for my kids. This unexpected situation was very frustrating, inconvenient, and disappointing, especially as it disrupted my family travel plans and added unplanned costs. It left a negative impact on my stay, as I had originally booked with the expectation that my family could stay together comfortably in one room as stated in the booking policy.
Ffathihah ramliI was very satisfied with everything. very clean. the room is not too small and the decoration is very nice. easly to take tuk tuk also to go to everywhere
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.