SureStay Hotel by Best Western Helen Downtown
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Helen
SureStay Hotel by Best Western Helen Downtown
Health Protected
8396 S Main St, Helen, Georgia 30545, United States
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With a stay at SureStay Hotel by Best Western Helen Downtown in Helen, you'll be in the mountains, within a 5-minute drive of Helen Tubing & Helen Water Park and Unicoi Hill Park. This hotel is 0.3 mi (0.4 km) from Helen Festhalle and 0.3 mi (0.5 km) from Helen Arts & Heritage Center.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 100 Reviews
Amenities
Public ParkingFree24-Hour Front DeskWake-Up CallWi-Fi in Public AreasFreeGolf CourseHikingSmoking AreaMeeting Room
All Amenities
Surroundings
Train: Gainesville, Georgia
(55.0km)
Landmarks: Georgia Mountain Coaster
(150m)
Landmarks: Cool River Tubing - Chattahoochee Outpost
(650m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
5
King Suite with Whirlpool and Fireplace
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
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9
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
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9
Accessible Two Double Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
8
Two Double Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
4
King Suite with Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Balcony
Check Availability
14
King Suite with Whirlpool
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
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Guest Reviews(100)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Millie
January 24, 2024
We had a really nice stay to celebrate our anniversary. Front desk and housekeeping ladies all super friendly and courteous. The room was really nice, clean and comfortable. They made recent upgrades including TV which was 55” which was nice. Nice to have breakfast included…oatmeal, different breads, cereal, refrigerated hard boiled eggs, yogurts and breakfast sandwiches. Coffee was yummy. Loved the Christmas decor and spirit. Definitely will stay here again!
Hayley
January 17, 2024
The hotel was clean. Beds were average to hard. Bathroom clean but curtain tiny, barely fit in tub. Worst thing was... they gave an elaborate speech about not using room towels at the pool (only reason we booked this hotel). That we should only use the pool side towels. At 29 degrees we run to pool. Four of us...one towel. My husband goes to the front desk, she says... "not my problem". ?????
John
December 27, 2023
For almost 700 we could have gotten a warm breakfast an a lot nicer cleaner room hotel is in a big need for a facelift an update
Norman
December 18, 2023
1. Rooms were not serviced each day.
2. Needed towels were not delivered without conversation.
3. Found a dead bug in my bed and promised housekeeping service to find the problem not delivered.
4. Online photos do not match the property.
5. Could not sit on toilet and open or close the door.
Emilie
December 18, 2023
Black mold-like substance on inside of shower curtain. They did clean the curtain upon request. The WiFi is worse than the regular phone reception….both were only 1 bar of service in the room.
Michael
December 15, 2023
Everything was perfect especially the jetted tub in the room.
Only negative was at 6 o'clock this morning the person above us started getting their 10,000 steps in..every step they took was so loud there was no going back to sleep..
Would stay here again but I would get an upstairs room..
Maudell
December 8, 2023
This was a great experience, from the warm greetings to the great breakfast. Clean and comfortable.
Carrie
December 2, 2023
First and foremost, it was very clean. Lots of room and vey comfortable. Noise was at a minimum. We will be back!
Viviana
December 2, 2023
Excellent place, excellent customer service, good continental breakfast. The bed wss so comfortable. Great room. I loved the place. Will stay again 100 times.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 14 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.1/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 57
With a stay at SureStay Hotel by Best Western Helen Downtown in Helen, you'll be in the mountains, within a 5-minute drive of Helen Tubing & Helen Water Park and Unicoi Hill Park. This hotel is 0.3 mi (0.4 km) from Helen Festhalle and 0.3 mi (0.5 km) from Helen Arts & Heritage Center.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of SureStay Hotel by Best Western Helen Downtown. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, coffee/tea in a common area, and microwave in a common area. Free self parking is available onsite.
Make yourself at home in one of the 58 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of SureStay Hotel by Best Western Helen Downtown. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, coffee/tea in a common area, and microwave in a common area. Free self parking is available onsite.
Make yourself at home in one of the 58 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Public ParkingFree
24-Hour Front Desk
Wake-Up Call
Wi-Fi in Public AreasFree
Golf Course
Hiking
Smoking Area
Meeting RoomAdditional charge
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