Guest User
January 21, 2024
5 years ago we looked at booking Clifftop at Hepburn for a special treat and it was booked out a year in advance… this time we booked in within a month and we can see why there was so much availability. We are so utterly underwhelmed and disappointed! My partner booked a weekend in the Paris villa, with ALL the extras! One of which being the Lovebirds Romance Package a described as “A romance package of George Clooney proportions…” It was more like Adam Sandler proportions! As purchased, on arrival, there was champagne, strawberries, roses, chocolates, however NO hot bath, NO music, NO mood lighting and NO plus much more… did we really receive half of our package? Yes we did! Let down, but moving along, we began to notice how dirty and worn the Villa was. I don’t think a duster has been used in this place for months!!! Dust and cobwebs were everywhere, plus dirty wall art, grotty walls and a half cleaned bath. What a turn off! Rugs are so worn and daybed cover comes off at the sides. Onto the bed… Extreme discomfort!! Unless you enjoy rolling into the middle of the mattress, this was the most uncomfortable nights sleeps we have ever had. So bad that I tried to sleep on the couch at one point. Plus the bed is advertise as a king, smallest king bed we have ever seen. Two nights on this bed has resulted in very sore backs. We had to replace the batteries in the fairy lights above the bed to see the effect as originals were flat. One cheese knife available to use with the platter we purchased as an extra (that we had to make ourselves) and nothing sharp to cut salami etc. Kmart mugs for coffee, not enough toilet paper, one towel each for the whole weekend.. The view was ok, but nothing special! Was this luxury and worth $500 a night alone in accommodation costs? HELL NO!!! Do we wish we stayed somewhere else with pure luxury?? HELL YES!!! Will be we back? HELL NO!! Have we contacted the owner regarding these issues? HELL NO! Read the other reviews and you’ll understand why!