JW Marriott Hotel & Suites Saigon Reviews

The staff are very nice and friendly. And they have us upgraded. Room service is very fast super good. The location is very convenient!

Location is excellent. Pool was being renovated. Breakfast was fantastic.

I like the breakfast and staff are friendly and helpful.

Location of the hotel was fantastic but hotel was slightly old. Air con wasn’t cold but it was fixed and remediated quickly during the night. An enjoyable stay.

Location is best for me to meet my Vietnam customer F&B outlets is good for me - no problem finding my way around

No safe in the room, fridge doesn't properly cools. Had to cancel 1 night and didn't get any discount despite the hotel not being full.

Had a 1 night stay with wife and baby at this hotel, but too bad had to catch a flight in the early morning so we missed our breakfast buffet. Hotel was nice enough to arrange a take and go breakfast set for my family. I was impressed at the hotel staff service. The room was big, spacious and clean, looks new too. When taking the taxi to airport in the early morning, we encountered a running marathon event outside the hotels streets and officials closed the streets, so the taxi had to stop and pick us up another road. The staff was nice enough to help us carry our luggage to the pickup location and explain to the taxi about the road closure.

The whole experience was satisfying. Staff were very friendly and welcoming. The room was clean and comfortable. Only that the hotel is a bit old, but it is good enough for solo travelers or families.

Apartment was perfect for 4! Check-in was delayed due to some error between Trip and the hotel. The hotel staff also came to service the aircon in the middle of our stay (which we were not informed prior)… Service definitely can be improved.

I had a great stay here. My at the front desk made sure my check in was smooth, efficient. She also gave me great advice as to which method of payment was best for the room deposit. The room was spacious, modern, well organized, and well furnished. I just wish they would replace their old TVs with new HDMI accessible TVs. The hotel is also in a great location, right next to a Starbucks and food court and within a short walk of shopping, tourist attractions, and Japan Town. The hotel breakfast was excellent too with the right combo of Asian and Western choices. Highly recommended hotel.

Good location,room is big and clean.walking distance to most places

Good location and easy to access. Large gym and it is open 24 hours.

The location of this hotel is very convenient to go around exploring the city by foot

Nothing to complain about!