The Luxe Manor

The Luxe Manor Reviews

The Luxe Manor

No.39 Kimberley Road, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
The Luxe Manor
The Luxe ManorThe Luxe ManorThe Luxe Manor
Check available rooms for your travel dates
We Price Match
1 night

The Luxe Manor Guest Reviews

4.4/5
Very Good
1264 review
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.4
Filter by:
Sort by:
All reviews(1264)
Positive reviews(1190)
Reviews with photos/video(329)
Convenient for shopping(70)
Well designed(52)
Delicious breakfast(47)
Well decorated(39)
Friendly front desk staff(38)
Close to metro(32)
Strange smell in room(20)
Perfect for honeymoons(5)
Negative reviews(74)
Ka Lok
Superior Room
Stayed in Mar 2025
Solo travellers
3 review
5.0/5
Outstanding
Posted on Apr 10, 2025
It was a great surprise to my first time stay at this hotel. All staffs are very nice and welcoming. It is a well managed hotel that is within a very reasonable budget. Highly recommended.
Hilda Lee S
Premier Room
Stayed in Feb 2025
Travel with friends
35 review
5.0/5
Outstanding
Posted on Mar 25, 2025
Check in was a breeze. Need to pay local charges upon check in. No water bottles in the room. They have a water dispenser and a mug in room, so need to go out to fill up water or can easily buy from nearby 7 Eleven. Not much amenities in toilet but I guess, can ask for housekeeping. Room has type C charging port ! Which is good. Hotel personnel were helpful and polite. Pleasant check in and out experience. Room 1104 seems slightly bigger than 0803.
Response from Property: Dear Hilda LeeThank you for taking the time to share your review of your recent stay at The Luxe Manor. We greatly appreciate your feedback and are delighted to hear that you had a positive experience with our service.Your comments are very important for us to learn and improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.See you soon!Warm regards,Chris YeungFront Office Manager
Chuntanat
Superior Room
Stayed in Feb 2025
Family
11 review
4.5/5
Great
Posted on Apr 17, 2025
Staff is very nice and willing to help us . We have problem with Uber rider that shown very bad manner so we ask porter/ concierge to help and he try to help us and suggest us to cancelled the trip. Room size is quite small but hotel has very nice location.
Ragnarok0904
Superior Room
Stayed in Feb 2025
Travel with friends
19 review
3.2/5
Posted on Mar 30, 2025
Good location. Small room with window facing neighboring building so no privacy at all. Had to keep the windows closed all the time
Response from Property: Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Warm regards,Chris YeungFront Office Manager
Mrcmon
Superior Room
Stayed in Feb 2025
Couples
13 review
5.0/5
Outstanding
Posted on Mar 24, 2025
Good hotel, great location, close to everything, many shopping malls and restaurants around.
Response from Property: Dear Mrcmon,Thank you so much for your positive review! We're pleased to hear that you appreciated our our hotel's location and our customer service. It was such a pleasure to host you this time and we hope there will be another time for us to do so again. You're always welcome at The Luxe Manor!Warm regards,Chris YeungFront Office Manager
Guest User
Superior Room
Stayed in Feb 2025
Travel with friends
6 review
4.7/5
Amazing
Posted on Mar 12, 2025
The hotel was very well located in TST, making it easy to visit the major attractions in HK. Close to star ferry to cross over to HK Island and visit the Peak. The hotel staff were polite and helpful. The hotel was clean. Only downside from being close to centre is it could be slightly noisy overnight.
Response from Property: Thank you for leaving us such a perfect review. We are glad that you were satisfied with your stay. We have also passed your comments on to our colleagues and they were very encouraged. We have been committed to providing guests with a comfortable, convenient and clean accommodation environment to ensure that guests have a pleasant and comfortable stay. Best wishes to you, Front Office Manager Yang Congmin
Anonymous User
Superior Room
Stayed in Jan 2025
Couples
1 review
4.5/5
Great
Posted on Feb 25, 2025
Good location, hotel & room quite small but acceptable. Each floor will have free drinking water tank.
Response from Property: Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Chris YeungFront Office Manager
Anonymous User
Superior Room
Stayed in Jan 2025
Couples
6 review
3.5/5
Posted on Feb 9, 2025
A good hotel with a perfect location. It was clean on most of the areas but under the bed it was dirty. The rooms are comfortably furnished, making the stay enjoyable.
Response from Property: Thank you for choosing The Luxe Manor and for leaving us a review. We're so happy to hear that you had a great stay with us and that you were happy with our customer services as well as our location. Thank you for recommending our hotel—our kind words are much appreciated! You are always welcome at The Luxe Manor.Warm regards,Chris YeungFront Office Manager
Baring Ginju
Superior Room
Stayed in Dec 2024
Family
21 review
4.0/5
Very Good
Posted on Jan 9, 2025
Room was okay.it is clean room amenities are there..the room was super cute though
Response from Property: Dear Baring Ginju,Thank you for choosing The Luxe Manor and for leaving us a review. We're so happy to hear that you had a great stay with us and that you were happy with our customer services as well as our location. Thank you for recommending our hotel—our kind words are much appreciated! You are always welcome at The Luxe Manor.Warm regards,Chris YeungFront Office Manager
Anthony26
Superior Room
Stayed in Oct 2024
Couples
19 review
4.0/5
Very Good
Posted on Nov 26, 2024
Great location and food options available, the 500 dollar deposit “per night” is a first one for me but is whatever. I liked the room the bed was comfy
Response from Property: Dear Anthony26,Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Warm regards,Chris YeungFront Office Manager
Steven
Superior Room
Stayed in Oct 2024
Couples
3 review
4.2/5
Very Good
Posted on Nov 27, 2024
Nice location…… hotel a bit look old. Staff quite Friendly and polite
6/10
Response from Property: Dear Steven,Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Warm regards,Chris YeungFront Office Manager
Toristino
Superior Room
Stayed in Sep 2024
Business travellers
59 review
3.5/5
Posted on Nov 8, 2024
This hotel is one of my favorite for the last few years , but since I back the last stay , I noticed many changes and there is a serious need to improve : breakfast ( no healthy options available ) , staff become more rude and need to be trained and educated .
Response from Property: Dear Toristino,Thank you for choosing our hotel and for bringing this matter to our attention. We are truly sorry that your stay with us did not meet your expectations. Your feedback is important to us and we would like to apologize for the inconvenience you experienced during your visit.Please rest assured that we have taken all the necessary steps to correct the situation. We hope that you will give us another opportunity to serve you in the future. Warm regards,Chris YeungFront Office Manager
Guest User
Superior Room
Stayed in Mar 2025
Solo travellers
2 review
3.7/5
Posted on Apr 6, 2025
Room smaller than expected after travelling mainland and everything here was bit so so - I probably would stay here again for location and price but for service, amenities and other comforts probably not. Average. For the discerning traveller - generally I didn’t think the desk staff were that helpful seeing as they are the main representative I think there is improvement required.
Kathleen Mae Mucho
Superior Room
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 21, 2025
Perfect 💕🥰
Response from Property: Dear Kathleen,Thank you for leaving us such a perfect review. We are glad that you were satisfied with your stay. We have also passed your comments on to our colleagues and they are very encouraged. We have been committed to providing guests with a comfortable, convenient and clean accommodation environment to ensure that guests have a pleasant and comfortable stay.Warm regards,Chris YeungFront Office Manager
YLY1987
Superior Room
Stayed in Feb 2025
Family
1 review
4.0/5
Very Good
Posted on Apr 15, 2025
The overall of this hotel is good, great location, receptionists are polite and friendly.