Quality Inn & Suites West Chase
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Quality Inn & Suites West Chase

Find Quality Inn & Suites West Chase - a 2−star hotel renowned in Houston. Highly rated at 6.1/10 (from 103 reviews), it offers exceptional quality, with prices starting from AU$ 90.

Check in & Check out

From 15:00 until 11:00

Nearby Attraction

St Cyril Of Alexandria Catholic Church: 0.32km from the hotel

Grace Presbyterian Church: 0.68km from the hotel

SP WELLNESS THERAPY & SKIN CARE: 0.77km from the hotel

Pets policy: Pets are not allowed.

Quality Inn & Suites West Chase

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Amenities
All amenities
Property Description
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Elegant environment and good service attitude
Surroundings
Airport: William P. Hobby Airport
(38.5km)
Airport: George Bush Intercontinental Airport
(50.5km)
Train: Houston Station
(27.2km)
Landmarks: St Cyril Of Alexandria Catholic Church
(320m)
Landmarks: Grace Presbyterian Church
(680m)
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7

Accessible King Suite With Sofa Bed-Non Smoking

1 King bed and 1 Sofa bed
Non-smoking
Refrigerator
Towels
Microwave
Desk
Room Details
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6

King Suite With Sofa Bed And Jetted Tub

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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6

King Room With Sofabed And Hot Tub

1 Sofa bed and 1 King bed
Has window
Non-smoking
Refrigerator
Microwave
Desk
Heating
Room Details
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6

Standard Room, 2 Queen Beds, Non Smoking

2 Queen bed
Non-smoking
Refrigerator
TV
Towels
Microwave
Room Details
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7

2 Queen Beds, Accessible Room, Non-Smoking

2 Queen bed
Non-smoking
Refrigerator
TV
Towels
Microwave
Room Details
Check Availability
5

Standard King Room With Sofa Bed-Non-Smoking

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
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Verified Reviews
Average for similar properties in Houston
Reviews frequently mention
S‍i‍s‍s‍y‍1
March 10, 2026
Absolutely horrible no hot water and the hotel took our money plus a deposit without telling us! We found out other guests checking in we're leaving we did not even take our luggage up and immediately demanded refund. The clerk said he processed refund d to Trip.com and I would have to get them to call them and get refund!!!! I have made several calls and still NO REFUND and they have had our money for 5 DAYS!!! AL.OST A WEEK I AM MORE THAN DISSATISFIED AFTER I IMMEDIATELY CANCELED THE BOOKING, THE DENIED THROUGH THERE APP PROCESS AND MADE A OTHER BOOKING AT SAME HOTEL SAME DATES ETC. I DID NOT ASK THEM TO DO SO. UPSET BECAUSE PHONE CUSTOMER SERVICE SAID THEY WOULD CONTACT HOTEL AND PROCESS THE REFUNDS AND MONEY FOR INCONVENIENCES THIS JAS CAUSED. we were immediately put in a safety concern and monies tied up, we had traveled for a very important family event with children !!! Can not be without hot water! The property was in Houston and not getting hot water from Thursday til Monday!!@@@ we could not find any rooms after 5 hotel due to Rodeo going on in Houston! We were there for wedding!!!!! Excuses and the run around if you want this! Book with Trip a d pick Marriott Quality Inn in Houston Tx Westchase!!!! Very unsatisfied travelers!!!!! Sylvia & Chip Gray
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 27, 2024
The hotel is still very clean and tidy, Widi speed is also very good, but there is no kettle and no mineral water. If the service can be better, it will be perfect. The facilities are okay
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 16, 2023
Elegant environment and good service attitude
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 10, 2025
天呢，一條街的距離，住baymont 切記！本想這次換着體驗下，歷史最糟糕體驗。 首先，電梯壞的，預訂並無提示，換了酒店才知道他們電梯壞一年左右了…這麼久為什麼不修或者預訂告知？ 然後，因為退不了定的不能取消，自己也特別累了，住了一樓房間想着湊合一晚，但是！早上拉開窗簾那一刻我發現窗户是木板釘起來的！！難怪晚上聽到聲音，作為女生出行，到現在都後怕，且進屋沒被告知，早知如此，無論如何我也不可能住！！！ 再者，浴室失修的樣子，浴缸看着臟，下水沒有遮擋一個洞帶着綠色，黴？銹？ 整晚和衣而睡。 太糟糕了 最後，或許是看錯，但是這個地方許可學生樣子情侶入住，旁邊酒店確認的，也就是説，德州許多酒店是禁止21以下或18以下入住的，且入住名字是需要和登記一致，這個地方看起來有年輕人入住，作為一名家長，我感覺需要評論一下。 前台儘量在幫忙儘管英文不是很好，但是天吶，這個地方居然這麼舊未修繕還營業，問題是價格和隔壁一樣啊！！在休士頓太多選擇了！
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D‍e‍n‍i‍s‍e
December 2, 2025
I was told one thing over the phone and treated horrible in person, the owner, manager was very rude to me. And another thing to point out, nobody was in their, no one was staying their.
V‍a‍n‍e‍s‍s‍a
November 18, 2025
The hotel had a bad sewage smell. the sheets were stained and there wasn't any hot water (I was told the whole hotel didn't have it) The night front desk attendant was very rude and unconcern.
A‍n‍t‍h‍o‍n‍y
November 17, 2025
My reservation was hard to find then denied so another type of room was given not the one I reserved. It was too late to look around for another hotel.
Y‍A‍M‍I‍L‍E‍T
November 2, 2025
The gentlemen that helped me was so nice, very helpful, however the next day the Hispanic lady in the front desk was so short and rude. You could tell she thinks she owns the hotel and looked very unhappy to be there. Very poor customer service skills, She needs someone to train her on how you are suppose to talk to paying customers. I paid to be there it was not free the least I expect is courteous customer service. Disappointing.
J‍e‍n‍n‍i‍f‍e‍r
October 29, 2025
Great customer service. I just expected the hotel room itself to be cleaner. When we were there the first night, we found some lip-gloss & a ring by the bed. Let's you know the room was not cleaned completely.

Services & Amenities

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineContinental
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$ 50.00 (approx. AU$ 70.60) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 76
Phone:+1-713-7853899
With a stay at Quality Inn & Suites West Chase, you'll be centrally located in Houston, a 1-minute drive from Westheimer Road and 5 minutes from CityCentre. This hotel is 11 mi (17.8 km) from Rice University and 12.6 mi (20.2 km) from MD Anderson Cancer Center.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 495 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 80 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

You might be wondering

What is the cancellation policy for Quality Inn & Suites West Chase?

The cancellation policy for Quality Inn & Suites West Chase varies depending on the type of room and booking conditions.

How much does it cost at Quality Inn & Suites West Chase?

Prices at Quality Inn & Suites West Chase change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Quality Inn & Suites West Chase have airport transfer services?

No, Quality Inn & Suites West Chase doesn't offer airport transfer services.

What are Quality Inn & Suites West Chase nearby landmarks?

Nearby attractions to Quality Inn & Suites West Chase include St Cyril Of Alexandria Catholic Church, only 320m from your search (straight-line distance) away.

Does Quality Inn & Suites West Chase have breakfast?

Yes, Quality Inn & Suites West Chase have the high-rated breakfast including: Continental.

What are check-in & check-out time at Quality Inn & Suites West Chase?

Check-in at Quality Inn & Suites West Chase starts from 15:00, and the standard check-out time is by 11:00.

Are pets welcome at Quality Inn & Suites West Chase?

No, pets are not welcome at Quality Inn & Suites West Chase.

About This Property

Nearest AirportWilliam P. Hobby Airport
Distance to Airport38.53KM
Nearest Train StationHouston Station
Distance to Train Station27.2KM
Average Price FromAUD141
Hotel Star Rating2