Hotels Near Indre-et-Loire Prefecture in Tours

First of all, I want to give this hotel a bad review. We booked a castle bed room type. In the picture display on the Trip platform, there is a bathtub room type. We were going to live in Loire, but we saw a bathtub. Considering that there are many walks in Paris, the children can rest in the hotel that day. I chose to drive an extra hour to stay at this hotel. But when I checked in, I found that not only a small attic room, but also no bathtub. I communicated with the hotel through the Trip platform. The reply was that the room was full on the same day and there was no other changeable. This is obviously a wrong logic. Since it shows that the bathtub room can be booked, it should be arranged, on the pretext of full room, since the order is confirmed, it shows that our agreement is established, and the result is to arrange a room type that does not meet our agreement on the spot, which is obviously not in line with the spirit of compliance advocated by Europe. This is a fraud. I want to give Trip a thumbs up here, I have been insisting on helping us communicate with relevant agents and hotels, and finally reached a compensation agreement. But the regrettable thing happened again. I found that the air conditioner in our room could not work. I repeatedly communicated with the hotel. The last two air conditioners had a weak wind. We opened the window to sleep a little, but there was an air conditioner buzzing outside the window, which caused me to fall asleep very late. The next morning, another blow hit. Because I fell asleep late the first night, the child woke up at 10:30 the next morning. The hotel reminded us when we checked in. The breakfast time in the restaurant was 7-10, and the breakfast delivery service could be until 11 o'clock. We communicated with the hotel by phone at 10:45 and asked the restaurant to send breakfast to the room, but until 11:03, there was still no breakfast. Considering the need to drive a long distance to Charles de Gaulle Airport to check in, we really didn't have time to argue with the hotel. I'm so hungry to check out and leave. The environment of the hotel is good, the so-called castle hotel, the castle is small, but the building is beautiful, there are forests and lotus ponds in the courtyard, there are small frogs on the lotus leaves, the restaurant is open, sitting in the yard to eat, watching the scenery is very comfortable. The hotel also has a small swimming pool. The hardware is good and the environment is very good. The facilities in the room are also very new and the bathroom facilities are of good quality. The location of the hotel is on the half-mountain side of Tour, the Loire River is under the mountain, and the old town of Tour is also under the mountain, about3.5 kilometers away. Driving down the mountain, you can locate the church of Tur. After the evening, you can park your car in the parking lot between the church and the castle. It is free. There are various restaurants on the side street. There is also a Carrefour open until 10 pm. The street restaurant has French Italian and Syrian dishes. French food is more troublesome. It is not very troublesome to speak French. The price per person is about 20 euros. If you want insurance, go to eat simple Turkish barbecue.

Accueil sympathique même si on ne nous explique pas où est la piscine. Appartement très agréable avec tout le nécessaire. Le canapé lit était une horreur, même en mettant le matelas par terre. Ils sont à changer. Sinon la piscine est super. L'hôtel est super bien placé!

The hotel is a little outside the city, but it is very quiet for it. Breakfast is rather moderate. Otherwise there is nothing to make. We are always happy to come again, especially since the normal electricity circuit is free of charge

The room was in line with expectations, close to the river, and in a great location. It rained on the day of check-in, and the front desk lady kindly suggested that we could order takeout and have it delivered to the front desk, which was polite and professional

Good morning I booked a room for the Valentine's Day Hotel I came with my wife and then we made a reservation at the restaurant for a special menu of Valentine's Day we asked us to arrive before 21:30 what we did for have the menu that was intended for us except that we arrived well before to be sure have the special menu Valentine we arrived at 20:45 and we are told that it is too late that there is no longer enough for everyone so I am very disappointed I show my disappointment I say I made the reservation a week in advance and I was promised that we were entitled to a special Valentine menu after having said several times our dissatisfaction we were offered to make us the menu that was agreed but with a limited quantity it is really a bad for such a hotel because the place is beautiful the hotel with pool jacuzzi and hammam and great but the restaurant is not the author of the very disappointed hotel one has signed the incident at the host on the day of our departure and we were taken 40 € from the special menu price of St. Valentine but we would have preferred to pay the agreed price and be served correctly as agreed so it is a pity for such a establishment

Nice aparthotel. Had everything we needed. Walking distance to the old town. We also found a free parking on the street. Very nice.

It is what it is! Good value for money when you are driving through France and need a nice clean place to sleep, shower and move on the next morning. Reception was extra helpful over the phone as the garage entry is not easy to find. Will book again when driving through Tours.

The overall service is very good, the front desk English is not bad, often come here for business trips, basically book this, the location is good, the room is large overall cost-effective!

It is very bad for my colleague to book. The bad reason is that I can't swipe my credit card. It is not only a secured credit card, but also my colleague's two credit cards are not successful in the hotel front desk. In the end, I can only find Chinese restaurants to change euros. Cash, very disgusting is that the hotel also questioned the authenticity of the coins. They did not admit that there was a problem with their POS machines. They were not only having problems with the POS machine, but even the deduction system had problems. Ctrip also helped me to pay the hotel. Also failed. So the next time you travel, you will never stay in this hotel again.

Near Gallia in Strasbourg, about 200 meters from the tram station and about 10 minutes walk from the cathedral. Convenient The room is very clean and the breakfast is a typical Western breakfast The disadvantage is that there are not enough charging ports, or it is in a place where it is difficult to plug in