With a stay at Grand Elisabeth in Bad Ischl, you'll be within a 15-minute drive of Wolfgangsee and Congress and Theatre House. This luxury hotel is 9 mi (14.5 km) from Hallstatt Lake and 0.4 mi (0.7 km) from Museum of Bad Ischl.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Grande Liberté or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Stay in one of 132 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include safes and electric kettles, and housekeeping is provided daily.
"I stayed in this hotel for 3 days and 2 nights and chose a package with breakfast included. The hotel environment is very new and clean, with a modern design and a comfortable feeling. The staff in the restaurant are very friendly, attentive, and the breakfast selection is rich and satisfactory.
However, I encountered some problems during my stay. First, on the day of check-in (about 10am), I asked the front desk whether I could have breakfast (it should not be included on the app), and the front desk staff said yes, but did not mention the additional charge and the amount of the fee. It was not until check-out that I was told that I needed to pay for breakfast, which made me feel very helpless. I don't mind paying, but I hope that the front desk can clearly explain the details of the fee in advance to avoid misunderstandings.
Secondly, the housekeeping needs to be improved. At 9 o'clock in the morning on the second day of check-in, the housekeeping staff knocked on the door to clean the room, but I was not out at the time, so I told them to come back to clean in two hours and hang a door sign at the door requesting cleaning. However, when I returned to the room at night, I found that the room was not cleaned at all, which made me a little disappointed.
Overall, the hotel facilities and restaurant services are satisfactory, but the communication at the front desk and the execution of housekeeping need to be strengthened. I hope the hotel can improve these problems and provide a smoother check-in experience."