Victoria Hotels with Wifi

"5-Star Review for Best Western Plus Carlton Plaza Hotel, Victoria, BC My stay at the Best Western Plus Carlton Plaza Hotel in downtown Victoria was nothing short of exceptional, especially thanks to the front desk team's kindness in upgrading me to a suite. The suite was fantastic—extremely spacious at around 400-600 sq ft, with a full kitchen including fridge, stove, microwave, and dining area, plus a cozy sitting space and pull-out sofa that made it feel like home. Cleanliness stood out, with spotless rooms, fresh linens, and well-maintained facilities throughout this heritage property renovated in 2019. The location is unbeatable, steps from Government Street, Fan Tan Alley, and the Inner Harbour, perfect for exploring Victoria's attractions on foot. Service was top-notch: friendly, accommodating staff handled everything efficiently, from check-in to daily check-ins, echoing countless glowing guest reviews. Amenities like free WiFi, fitness center, air conditioning, and 24-hour front desk added to the comfort. I can't recommend this hotel enough—it's a gem for any Victoria visit!"

"I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution."

"For winter days to travel to Victoria, choose days inn, this chain hotel, the night of stay is generally satisfied! The weekend is a bit expensive. I will choose to live here next time, suitable for transit. Environment: The location is very convenient. Take the 70 bus from the pier directly to the hotel, facing the Victoria Inner Port, next to the provincial council and commercial street, it is very close to where to go, and there are many food choices. Service: The service is very warm, I gave a 15% discount card for the restaurant, stored two luggages, silky check-in, platform reservations do not need credit card deposit Facilities: Generally OK, there is a large refrigerator, sufficient lighting, heating and air conditioning, and the bed is good to sleep. The facilities are old, the elevator is very old, the kettle is there but a bit unclean."

"The Accent Inns Victoria is a MUST STAY! A friend and I arrived last night for one night as we had a friend having surgery at Royal Jubilee Hospital. Amanda at check in was so awesome. She was friendly, fast and so helpful with all of my questions and even gave me an extra duck! Our room was immaculate, smelled nice and the beds were so comfortable. Extra pillows in the closet was a definite bonus! The location from the hospital couldn’t have been better. And the lobby is awesome because they have a coffee machine and tea so you can fill your to go mugs and be on your way! Bin 4 burger is attached so grabbing a bite and drink was so convenient. 10/10-I would recommend this motel to anyone and look forward to staying there again!"

"The location was lovely and the staff were very professional and friendly the lobby was nicely appointed and the restaurant was amazing.  I was put in a room on one of the lower floors that seemed a bit older and looked out into a garden or some kind.  The room I was given was directly opposite the elevator, and the noise was incredible from the hall and from the laundry facility above. The bed was comfortable, if a little too firm for my taste, but clean.  If I were to stay again I would request a different room for sure. The elevators were also mostly out of service resulting in long waits to get anywhere. I gave up and took the stairs twice.  It would also be nice if there was a drinks machine with the ice as I would have loved something besides coffee or tea."

"Very clean, the beach is very convenient for walking, the sea view is also good, that is, if you drive a large off-road vehicle, the hotel's parking lot can't stop, you have to stop in the public parking lot that is a distance from the hotel, the overall feeling is good."

"Front desk staff on evening shift, the lady was very polite and helpful with answering any questions as well as provided us with some information about local pubs and restaurants"

"The hotel is a hotel in the center of Victoria, a bar downstairs, and a bit noisy in the middle of the night. The facilities are old, there is floor heating and air conditioning, but the regulator is a bit problematic and not very warm. The TV is not a smart TV, you can see several local programs. I booked it for one night and will just take a look. The location is OK, you can walk to many places in the city center."

"Victoria is not big. This hotel is located in the heart of downtown, and you can basically walk everywhere. Within 10 minutes of leaving the hotel, you can see all the scenery near the Inner Harbour. There are countless high-quality restaurants. Apart from the price being a little high during peak season, there is almost no disadvantage."

"The room was a bit cramped, lacking a second bedside table, and the bathroom was very tight. The bed and bedding were excellent. It is nice to find a choice of thick and thinner pillows. The Courtyard cafe needs more seating. The parking fee was high. A few negatives but they are mostly outweighed by the excellent downtown location within walking distance of everything we had planned to see and do. We would probably book this hotel again and would recommend it to friends."