Victoria Hotels with Wifi

"Fantastic stay at the Royal Scot Hotel & Suites. The suites are huge, very comfortable, and exceptionally well maintained. Everything was clean, spacious, and in great condition. Highly recommended for a relaxing stay in Victoria!"

"I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution."

"Great hotel great location ,stopped here many times ,parking is now better but still costs you $20 day but it is downtown ,heating in room very poor ,had to ask for additional heater .this room also had large windows with a view to the ocean which was great ,but heat loss from windows with a small portable radiator was not sufficient ,but luckily this room had an open fireplace ,so I sublimated the heat by making a nice fire ,may be a good idea for the hotel to offer to sell the logs rather than me going out to a hardware store to buy them"

"Since I went there during the hot season of summer, I didn’t notice that the website didn’t state that the hotel does not have in-room cooling air conditioning. There was a small fan in room 204, and the window could not be turned on for ventilation. I stayed for two nights. When I picked up the room, the hotel staff told me that the hotel had no vacancies and no room could be changed. Even contacting trip.com customer service could not solve the problem of changing hotels. I couldn't have a good rest on the first night. The lady on duty at night was empathetic and told me that the hotel was not fully booked. The hotel staff did not change the room until the next day when the hotel staff notified the manager. There was no western sun and ventilation. The hotel staff highly recommended 👍🏼 which made my trip to Victoria perfect. In summer, hotels without air conditioning are not recommended, and it is also recommended that websites state that there is no air conditioning."

"The hotel has a parking lot and there is a bus stop not far from the hotel. Self-check-in is very convenient, the interior is clean and well-equipped, not only can cook, but also laundry and drying function."

"Nice location and nice staff. It’s clean inside the room but not outside the room where areas with carpet coz it’s old building. Air conditioning doesn’t work to heat the room and no room temperature can be adjusted. Too cold for December & had to call front desk to get extra duvet. The breakfast is very nice"

"I booked a 1 bedroom suite but the main living room doesn’t have an air conditioner so it was pretty stuffy. There was a portable air conditioner in the bedroom which was very noisy. Room is clean but dated. The location is fantastic and service from the staff very good. The hotel is in an amazing location right by the water, 5 min walk to parliament, empress hotel and water. The bus stop to the ferry is also 5 min walk so super convenient. There is a great green restaurant next to the hotel which I highly recommend for lunch or dinner."

"We had a great stay here! The building itself is older, but it’s very obvious that the hotel has been newly renovated. Everything felt clean and fresh , the room was spacious, the furniture looked brand new, and the overall atmosphere was comfortable and welcoming. One of the highlights for our family was the game room, which was perfect for keeping the kids entertained. The amenities were also excellent, and the customer service was outstanding from check-in to check-out. A huge bonus was the free EV charging, which made our trip even more convenient. Overall, we really enjoyed our stay and would definitely love to come back again!"

"My friend and I were very impressed with the Arbutus Inn. It was a very clean hotel and was newly renovated. The renovations were very tasteful and our room was very nice. You could also tell that there were new beds. They were very comfortable and had a good design. I was especially impressed that there no ”smoke” smell in the rooms or in the hotel lobby. All in all it was a very good experience."

"5-Star Review for Best Western Plus Carlton Plaza Hotel, Victoria, BC My stay at the Best Western Plus Carlton Plaza Hotel in downtown Victoria was nothing short of exceptional, especially thanks to the front desk team's kindness in upgrading me to a suite. The suite was fantastic—extremely spacious at around 400-600 sq ft, with a full kitchen including fridge, stove, microwave, and dining area, plus a cozy sitting space and pull-out sofa that made it feel like home. Cleanliness stood out, with spotless rooms, fresh linens, and well-maintained facilities throughout this heritage property renovated in 2019. The location is unbeatable, steps from Government Street, Fan Tan Alley, and the Inner Harbour, perfect for exploring Victoria's attractions on foot. Service was top-notch: friendly, accommodating staff handled everything efficiently, from check-in to daily check-ins, echoing countless glowing guest reviews. Amenities like free WiFi, fitness center, air conditioning, and 24-hour front desk added to the comfort. I can't recommend this hotel enough—it's a gem for any Victoria visit!"