Aksu City Hotels with Wifi

"As a Ctrip Diamond customer and Atour member, I prefer to travel through reputable platforms like Ctrip and with reliable nationwide hotel chains like Atour. My 9-day trip to Southern Xinjiang went smoothly, culminating in a stay at the Atour Hotel in Aksu. Check-in was easy, and the receptionist even kindly recommended several local restaurants, reminding us that the room had central heating and the temperature couldn't be adjusted, suggesting we use the air conditioning if it was too hot. However, to my utter dismay, the consistently highly rated Atour Hotel Aksu turned off the air conditioning at night, leaving us unable to regulate the room temperature. In the northern climate with central heating, we spent the entire night awake in temperatures around 30 degrees Celsius. The air in the room was practically suffocating; it felt like our throats were on fire. We ended up having to leave the door and windows open, and were forced to check out early at 6 AM to catch our flight. As a hotel that frequently operates in northern China, I don't know why they turned off the air conditioning, and their failure to address our complaint after we contacted the front desk is truly disappointing!"

"The hotel's environment and service are absolutely top-notch, and the breakfast spread is more than enough. However, the air conditioning is simply unacceptable. I understand it's a central AC system, but why the time restrictions? What kind of sense does it make to have the cooling only available from 2 PM to 12 AM every day? It was cool enough when the AC was on at night, but then I'd wake up feeling hot after falling asleep!"

"Our last stop in Southern Xinjiang was a very pleasant stay! They offered complimentary breakfast, and when we asked for local food recommendations, they suggested 'Warehouse No. 3 Restaurant,' which had excellent ambiance, service, and dishes. The breakfast was also rich and delicious. Since we had a late flight, the front desk attendant kindly arranged for a late check-out after learning about our situation. It was a truly delightful experience."

"Highly recommended! The entire experience from check-in to check-out was pleasant. The room was clean and hygienic, well-equipped, and the bedding was very comfortable; I slept soundly until morning. Excellent value for money! The hotel's design is stylish; both the lobby and rooms are impressive, and the location is superb! Although located in a bustling area, the rooms were very soundproofed, making it very quiet at night and not disturbing my rest at all. There are also many options for eating, drinking, and entertainment nearby. I will definitely stay at this hotel again next time; it's truly amazing and highly recommended!"

"Booked a deluxe twin room for a trip with friends during the National Day holiday, and requested a non-smoking room. The 8th floor room they assigned was pretty good. Since we traveled during the off-peak period, there weren't many guests. Breakfast until 11 am was a huge plus. The room was very new and clean. I highly recommend it for tourists; you won't regret it."

"I stayed at the Lanou Hotel in Kuqa, so I booked again, but I was a bit disappointed. The hotel entrance was imposing, the lobby was quite luxurious, and the rooms were new—the facilities were excellent, but the service was cold. I initially thought the front desk staff didn't want to talk to me because it was late, but it wasn't until the next day when the breakfast restaurant staff seemed even less inclined to work that I realized the hotel group's management and training might be inadequate, with employees exhibiting a complete lack of engagement. Upon check-in, the two front desk staff barely paid any attention to me, simply giving me my room key and meal vouchers and that was it. They didn't point out the elevator being far away, and they didn't say a word about the restaurants being hard to find. I checked in at 9:30 AM—were they just tired? Breakfast the next day was also unpleasant. While the menu was indeed extensive and plentiful, the service remained terrible. Breakfast ended at 10:30, and when we arrived at 10:00, the two ladies at the noodle station were chatting and didn't seem inclined to cook for customers. I ordered a bowl, and they were very impatient. The egg-frying station next door even put out the flame! Even more outrageous, after we finished eating around 10:30, a few guys who had arrived just in time for breakfast found the hotel had turned off all the restaurant lights. These guys were eating in the dark! Haha, unbelievable!"

"Facilities: Clean and sanitary, rich breakfast Hygiene: Excellent Environment: Quiet and comfortable, large and convenient parking lot Service: The front desk, security, and cleaning staff are all polite, well-educated, and provide thoughtful service👍👍👍"

"The hotel stay experience is very good, the facilities are complete, the hotel's laundry room, robot service is very intimate, there is coffee on the first floor, all freshly ground coffee, very good. The hotel's breakfast is also very good. The front desk clerk is attentive and the business is handled quickly. The surrounding environment of Jinlan Square is also very good and convenient to travel. The hotel's environmental facilities are also very good. The room is large and clean."

"The first time I booked a Wanda hotel, it was much better than expected. The breakfast was rich. You can benchmark Hilton's Huanpeng, Huiting and Wyndham's Ramada. Today, I went to Kuqa, and originally booked Hilton Huiting, decisively canceled the reservation of Wanda's Yuehua Hotel, and then try again."

"The stay was excellent. The hotel paid exceptional attention to detail, which was very heartwarming. The room attendant noticed I was taking cold medicine and left a small note to show their concern, even adding two extra bottles of water. The front desk staff were very welcoming and greeted me with smiles throughout. Check-in was also very quick. It was all exceptionally good. The room was also very spacious and exactly as pictured. Most importantly, the breakfast was truly delicious with a wide variety of options."