Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 7, 2025
1366622****
First time sleeping on a 'kang' (heated bed), it was really warm, felt cozy and harmonious – I slept like a baby! The room was tidy and very clean, and the bed was made up thickly. Turns out winter in the North is actually warmer than in the South.
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Price per night from:AU$ 35
Posted on Dec 14, 2025
M415706****
This hotel is ideally located right next to key landmarks like Xueyun Street, Bonfire Plaza, and the Xuexiang Stone Tablet, all within a 2-5 minute walk. This means you can easily pop back to the hotel to rest whenever you're tired from exploring. The scenic rooms offer stunning snow views right outside the window. The owner and staff, all from Northeast China, are incredibly warm and welcoming, which is a common and cherished trait here. They proactively shared hidden gem sightseeing tips, helped upgrade our room, and even thoughtfully provided disposable toilet seat covers and hand warmers. From the warm welcome tea upon arrival to helping guests with luggage and even sending a forgotten item to the train station, we felt genuinely at home and well cared for throughout our stay.
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Price per night from:AU$ 65
Posted on Jan 26, 2026
M316705****
Service: This was my first time experiencing hotel service that felt as attentive as Haidilao's – it truly felt like coming home. The staff's constant refrain was, 'Just tell us what you need.' Someone helped with my luggage, breakfast was a relaxed affair, and when I asked if I could heat up food I brought, the response was, 'Of course, just wait.' Someone specifically came to my room, took my food to warm it up, and then brought it back on a plate. I genuinely felt the 'warmth' of their service!
Comfort: Their beds and pillows were just right – not too soft, not too firm. I really felt the comfort of a boutique Atour hotel, thumbs up! 👍🏻
Photography: Even breakfast here was a treat. The beautifully presented small dishes were perfect for photos, and the view outside the window was stunning too.
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Price per night from:AU$ 91
Posted on Nov 8, 2026|Family Room (Tatami) (Floor Heating)
Guest UserHighly recommended! There aren't many crowds right now, and the owner upgraded us to a view room. The room was clean and elegant, and opening the window revealed snow-covered mountains everywhere. As far as the eye could see, there were cute 'snow mushrooms' and a pristine white landscape—the stunning snow scenery completely matched everything I imagined about Snow Town.
The hotel has a great location; step right outside into the snowy scenery, so you don't have to walk far to take amazing photos. The butler service was exceptionally attentive, helping with luggage for the entire pick-up and drop-off, and planning our itinerary in advance. The lobby always had warm brown sugar ginger tea and fruit tea to keep us cozy, and they even dried our shoes after we played in the snow.
In the evening, once the lanterns lit up, the warm yellow lights combined with the falling snow created a quiet and healing atmosphere. At night, we set off fireworks together and played with the 'boiling water turned to ice' trick—every single frame felt like a fairy tale.
There's no need to rush an itinerary here; just sitting by the window quietly watching the snow fall and slowing down to experience the unique romance of Snow Town. I will definitely stay here again next time I visit!
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Price per night from:AU$ 53
Posted on Dec 9, 2025|Double Room
Guest User
The room and bathroom were very clean, and the bed was huge—easily big enough for four or five people in a double room. It's not too far from Snow Town, and the landlady even arranged pick-up and drop-off to Snow Town, and could help book other transportation. The service was absolutely excellent, and the price was very reasonable, offering much better value than the hundreds you'd pay inside Snow Town. They also have stir-fries, iron pot stews, noodles, and dumplings available, which is very convenient.
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Price per night from:AU$ 19
Posted on Jan 22, 2026
Guest User
Our group of friends stayed at this homestay during our visit to Harbin and Snow Town, and we were very satisfied. The rooms were clean, cozy, and well heated, making our stay comfortable despite the freezing temperatures outside.
We chose to eat at the homestay, and the meals were surprisingly good — warm, tasty, and well prepared. It was very convenient not having to go out in the cold after sightseeing.
The hosts and staff were extremely friendly and helpful, offering assistance with transportation, local tips, and making sure our group was well taken care of. Overall, this homestay provided great value and an enjoyable experience. I would definitely recommend it to groups of friends visiting Snow Town.
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Price per night from:AU$ 54
Posted on Feb 16, 2026
AnnaaaaaG
How should I even start, the whole stay was just amazing although it was only for a night. I booked 3 rooms in total for my family and the host and all the staff were so nice, they picked us up, gave us fruits and drinks, treated us like a close friend and family. My dad wasn't feeling well and they kept caring about us which was amazing. They have their own food too so we ate there but it's amazing tooo!!! Oh yes, the room is clean, it's as what you see online and it's really worthy the money if you're going to XueXiang snow village. Book this hotel!
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Price per night from:AU$ 51
Posted on Oct 27, 2026|Deluxe 2-bed Room
Guest UserIf you are planning a snow season visit to China Snow Town,The Snow Season Hotel is your best bet.I reached out to the owner before we set off. The environment is clean and comfortable. The room is fully furnished: powerful heating, private bathroom with hot water, clean soft linen, stable Wi-Fi and quiet space to unwind. The staff are polite and patient, always willing to help us with our luggage and travel plans. Breakfast was satisfying with hot food to warm us up in the freezing weather. We had no complaints at all.
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Price per night from:AU$ 69
Posted on Dec 22, 2025
M358430****
I highly recommend the Xuexiang Yinxuege Hotel! Our stay here truly made our trip to Xuexiang exceptional. The staff were incredibly attentive, helping with our luggage and recommending reliable local tour routes, which was incredibly thoughtful. The room was perfectly warm, with excellent heating that wasn't dry, and the bedding was clean and thick. Plus, there was 24-hour hot water. The cleanliness was top-notch, with a tidy and elegant environment. The value for money in Xuexiang is truly unbeatable. I'll definitely be staying here again on my next visit to Xuexiang!
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Price per night from:AU$ 40
Posted on Jan 22, 2026
Cny Nx
We stayed in a capsule room. This time around, the staff were incredibly helpful and lovely, right from the front desk where they tried their best to communicate clearly. (There's a 200 yuan deposit per room, which you get back at check-out.) After paying for the room and deposit, an elderly gentleman escorted us to our room. He even pulled our luggage right to the door and gave us a ride on a cart (so sweet!). Inside the room, it was clean and tidy. The bathroom had a heater, so the shower was nice and hot! 😅 The bathroom was a bit small, but it was okay. (Oh, they provide two sets of towels, but you can ask for more if needed.) Our room had a beautiful view, exactly as pictured (we got a corner room, #31, while our friends in #32 said their view wasn't as good but still okay). The curtain in our room was a bit confusing to figure out at first, but we managed. Another thing I loved was the thick, soft, and very clean snow right outside our room – perfect for playing in and taking photos. The only slight downside is that it's quite a long walk, so be careful not to strain your arms if you have a lot of luggage. ^^ But overall, I was impressed. The price was worth the experience! ^^
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Price per night from:AU$ 36