Potsdam Hotels with Wifi

First of all, we have to say that the room was neat and clean. The breakfast was also fine and the location was great. However: We booked a suite with a city view for 4 days. We got a smaller (mini) suite facing the inner courtyard, which we hadn't realized until then because we were given a ”suite” when we checked in. It was only after three days that we realized that we hadn't actually gotten the room we had booked - unfortunately too late. In addition, although we had a small kitchen with a refrigerator, dishwasher, kettle and microwave, there were no plates or glasses, which we had to ask about at reception. The hotel says that it doesn't clean the room until after the second night. This wasn't a problem for us and so we prepared the room accordingly after the second night so that the cleaning staff could work without interruption. In the evening we realized that no one was there. The reception was so full that we couldn't let anyone know. We also assumed that someone would come on the third day at least. The next morning we put up a sign on the door asking for cleaning. In short, no one came again. When we finally went to reception, we were told that this was an external service provider who had carried out the cleaning according to the documents, which of course was not the case! Other guests had also complained about this. Since we had already paid and therefore could not get a refund, we were treated to a drink at the bar and a chocolate bar for breakfast. So our ”suite” was not cleaned once in 4 nights, let alone the trash can emptied. The highlight was when checking out, when I was suddenly asked to pay a bill. After I told them that I had already done this in advance, the receptionist said that this was just a blocking of the amount but that I still had to pay the regular amount. What surprised me most was that the amount did not match my booking at all. When I pointed out again that I had already paid, the receptionist said he had confused me with another guest and that I could leave...

Very good breakfast. Good location. Parking is inside of hotel, but limit spots(8). Parking on the street (hotel front door), is free from ~6pm-8am. Other time will be 1.5 € ／hour.

We stayed in two suite rooms. One for 3 people and another for 4 people. Both suites were spacious, fully furnished, and equipped with excellent amenities including a washing machine and dishwasher. The location was very convenient: just 3 minutes from the S-Bahn station, 4 minutes from the tram stop (Haltestelle), and only 5 minutes from Ristorante Toscana. We had a fabulous stay and truly appreciated the comfort and convenience provided. Highly recommended!

The surroundings are relatively quiet, the room is clean and tidy. Two people checked in, and there was only one pillow and a small quilt at first. After calling the front desk, it was delivered quickly. Compared with the Holiday Inn I stayed in a few days ago, the elevator does not require a card, which is not safe enough, there is no electric kettle, and no USB charging port. So although it is a four-star hotel, there are areas for improvement in management details and decoration details. I guess it is also because it is quite old.

The hotel is very modern and also very quiet unfortunately the climate doesn't really cool, but otherwise everything is perfect. Breakfast is also very diverse.

Clean and tidy,

The layout of the room is reasonable, the apartment bathroom I live in is quite large, larger than my colleagues, so there will be surprises when choosing the room type and the appropriate high price.

The hotel is super located: walking to the Park Sanssouci, to the DB train station and to the bus stop. The rooms are well equipped and clean. Breakfast for 14 euros is rich. The parking is short (deep garage and parking places before and behind the house; cost 8 Euro per night). Then there is also a shortage of room at breakfast if the majority wants to breakfast at 9 a.m. on Sunday. The service is effortful and friendly.

First of all, the location was good because it was right in front of the train station. It's quite a distance, but I walked to Sanssouci during my break. The picture is the view from the train station, but what you see is not Sanssouci, but a different building. If you go that far, there are restaurants and cafes nearby.

Awesome location with a lot of we wanted to see within walking distance. Our apar**ent was clean, cozy and enjoyable. We had to pick the house keys from a different office 3mins by car away from the appar**ent.