Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 3, 2026|Suite - 1 Bedroom
Guest UserI'd say this is the most satisfying 5-star serviced apartment hotel I've stayed in for years. It's a newly opened hotel, and on the day of our stay, the staff even upgraded us to a two-bedroom, one-living room unit, which was incredible value for money. I never expected to find a hotel of this caliber in Surabaya. The privacy is excellent, with each unit having its own elevator. Security checks are also very thorough; Grab vehicles need to undergo a safety inspection before entering the lobby. This trip coincided with our anniversary, and the staff surprised us with a mural outside our room – we were so delighted! Although the front desk staff's English wasn't perfect, they still tried their best to communicate with me. The room facilities are very comprehensive, with a microwave, tableware, sound system, TV, water dispenser, and more. There are even instruction cards on how to use everything. The only thing that could be improved is putting signs on the washing machine and kitchen doors. We knew beforehand that the hotel had a washing machine and needed to use it after our volcano trip, but we couldn't find it anywhere in the room. We had to contact the front desk, and they sent an engineering colleague over. The problem was, we couldn't find the washing machine's location at all. There was a locked door in the room labeled 'emergency exit,' and we thought it was a fire door, so we didn't open it. Later, another staff member came to our room and rang the doorbell, which we found very strange because no one was outside. Only then did the front desk call and tell us there was another door in the room, and that's when we discovered the washing machine behind it. So, I'd suggest putting a sign on that 'emergency exit' door. But overall, we were extremely satisfied and hope to have the chance to stay again in the future.
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Price per night from:AU$ 76
Posted on Oct 9, 2021
Izzi ArvikyThis is my first time staying with a host family...
So it feels like living in your house...
The owner is very friendly..... The environment is very quiet because it is really in a residential area....I lived in a triple room type room...I bought it on the 2nd floor...Although the bathroom is very comfortable... ...Because of its small room door...
If you eat, you don’t have to worry about ordering. . . The owner also provides refreshments. . .
Instant noodles...eggs...rice...tea...coffee...
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Price per night from:AU$ 7
Posted on Sep 16, 2024
Guest User
Good Maintain Hotel price quality is perfect Bed king room is great big spacious they have great breakfast buffet. located in the University Area not far from center .. close to Airport too.
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Price per night from:AU$ 28
Posted on Mar 3, 2024
Renita BayuWith the price of 300 this hotel is clean, very comfortable and spacious. The location is close to bu rudi and galaxy mall.
In the room, there are 2 bottles of drinking water, towels, toothbrushes and doormats. The rest can be brought by yourself or borrowed from the receptionist.
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Price per night from:AU$ 25
Posted on Jun 3, 2025
Talixxi
Quite strategic location, only walking distance to the legendary Bu Rudy Resto and Wisata Rasa. Not to far from the city too.
Room quite good but I think they need to improve on the Towel because it looks dirty
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Price per night from:AU$ 23
Posted on Apr 5, 2026
Guest User
Stayed 1 night here and the hotel is really ok. The room is super duper spacious. The air conditioner is super cold. The bathroom is clean, spacious, the heater is okay. For the location, it's pretty okay, it's close if you want kemana2. This is my feeling or what, but all the staff are very agile, huh? From the reception to the helper, they are all very busy. But it's okay. Next if you go to Surabaya, you will stay here again. Sorry for not having time to document
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Price per night from:AU$ 20
Posted on Mar 29, 2024|Standard Double Room
Sarmala AidanThe hotel is nice and comfortable for resting, the rooms are clean, the service is quite fast and must be responsive to what guests ask for, the location is affordable and the direction we want to go is easy to reach with Grap/other delivery services, basically sippp...👍👍 👍🙏🙏🙏😄😄😄 .
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Price per night from:AU$ 17
Posted on Jan 1, 2024
Guest User
Bed is comfortable. Wifi is good. Room is spacious but no window. Mosquito in the room. Very little water pressure in shower. Need passport as deposit, if not have to give RP2500000 instead for the deposit.
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Price per night from:AU$ 12
Posted on Oct 15, 2025
HRTJ
Strategic location, good service, friendly staff, clean beds, hotel building not maintained, dirty walls, some lights are not working, refrigerator cabinet smells bad, refrigerator is not working, the toilet needs to be replaced because it is not worth it, the water is smooth.
The name of the hotel is cool but not supported by the building. It's like a former karaoke building.
In the era of so many hotels competition, the hygiene has not been improved. Not originally make the hotel so that guests will not be disappointed.
The most important thing is cleanliness and service
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Price per night from:AU$ 16
Posted on Dec 30, 2024
Guest User
Baru masuk ac on d kerubutin nyamuk,,old hotel kmr ujung agk serem. Kmr ndk fresh ad sarang laba2,. Baru cek in lngsung cek out. Maaf sangat perlu pem enahan.
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Price per night from:AU$ 13