Tangerang City Hotels with Wifi

"“Good for a Transit Stay, but the AI-Driven Service Needs Work” I booked this hotel mainly because of the reviews mentioning the good food and free pick-up/drop-off shuttle service. Communicating with the hotel before check-in to arrange the shuttle was easy through the hotel’s WhatsApp number, which I found on Trip.com. Upon arrival, I noticed that the hotel seems to cater quite heavily to Chinese visitors. There was a line of Chinese guests checking in, and one of the front desk staff spoke Chinese fluently. Some of the notices around the hotel were also written in Chinese, presumably Mandarin. Check-in was smooth, and the front desk staff was nice and helpful. However, I was informed that I needed to install an app to use various hotel services during my stay, including the digital room key and room service. While this may be convenient for some guests, I personally found it a bit of a hassle at the time. The installation itself took some time, followed by an explanation of how to use the system. The food was average, with a reasonable selection of options. However, the refilling of some items was rather slow. For example, the milk for the coffee machine ran out and was not replenished promptly, and at times there was no cook available. The room itself was nice and spacious. One thing I particularly liked was the layout, with the washing area located near the entrance. The toilet unit also looked new. Unfortunately, the towels looked rather shabby and could use an upgrade. Complimentary bottled water was available upon request, which was a nice touch. One of the biggest downsides for me was the lack of a telephone in the room. All service requests have to be made through the app. I had to communicate with an AI chatbot, but the chatbot would often instruct me to go downstairs and confirm the request with the reception desk anyway. I found this rather confusing and wondered what the point of the AI system was if I still had to speak to a staff member in person. It seems the hotel is trying to adapt to AI and reduce the need for human staff, but the system does not seem to work effectively yet. In my experience, it actually added an extra step rather than making things easier. This was especially noticeable during check-out. There was only one front desk staff member, which was surprising. He was very patient and did his best to serve everyone, but the hotel really could have used more staff at that time. As a result, the line became quite long. Had I been informed during check-in that I could simply use the self-service machine to check out, I could have avoided the queue altogether. The location is in the CBC area, although finding the hotel felt a bit like navigating a labyrinth. It wasn't the easiest place to locate, especially for a first-time visitor. Overall, I would say you get what you pay for. For a one-night transit stay, the hotel was acceptable, especially with the free shuttle service and spacious room. However, the hotel could significantly improve its service by having more human staff available and making its AI-based system more practical and user-friendly."

"The facilities at Yellow Bee Tangerang are extremely good, and the customer service is absolutely excellent. Although the breakfast is simple with limited choices, every dish was amazing and tasted wonderful. Overall, I am highly satisfied with my stay and won't hesitate to return to this hotel in the future!"

"we were from the next hotel,but we checked out coz their rooms is terrible but luckily swissbel has room for us to check in on that same day. room is bigger than expected and it is so comfortable. they do provide airport transfer too!"

"Lovely hotel, great value for money, nice breakfast options, pleasant pool. Stay here every time we want to be in tangerang! Staff are friendly and helpful too. I do have a suggestion though: I wanted a king bed non-smoking room and all deluxe rooms were occupied I asked if the double beda could be put together but would have been happy to pay extra to upgrade to executive but was not offered."

"The facilities are grand, not too many floors, and very spacious. They are well-maintained and clean. The hygiene is excellent, and the greenery is beautiful. The service is attentive and thoughtful. There are many foreign guests, so safety and cleanliness are definitely guaranteed. The hotel is close to the airport and offers a convenient shuttle service. Highly recommend!"

"Comfortable place, friendly service, good value for money. Cleanliness is good, and with some improvements, it could be excellent. When I come to Tangerang, I always choose to stay here, especially given the more affordable price."

"At a very affordable price, D'Prima Hotel 1 is highly worth it and recommended, especially for those looking to stay near the airport. Although it's not super close to the airport, the hotel offers a free shuttle service for pick-up and drop-off, which is very helpful, especially if you have a late-night or early-morning flight. The location is also quite strategic as there are several dining options and minimarts around the hotel, making it easy to grab food or other necessities."

"The hotel is close to the airport and they offer a bus shuttle free of charge for their guests. The rooms are dated but very clean. We didn’t miss any amenities in the rooms. You also get a free bottle of water. The breakfast is fantastic and varied but don’t expect many western food. Overall a great deal for what you spend. I would really recommend it!"

"Hygiene: Quite clean. Facilities: Free bottled water available. Environment: Relatively well-equipped. Service: The staff attitude was good. Although there was no Chinese-speaking service, they were very friendly. Breakfast service was also available, and the food was good too."

"I booked the deluxe room and extra bed for 5 people, it was spacious enough to accomidate us all and our luggages. The service was on top with free shuttle (better to boook in advance because it gets crowded and easily filled) and fast room service. They had smart TV and wifi so we could really rest and snuggle in the room before flight. Thw beds and bathroom was clean although there was no hairdryer available. But the other amenities was ok. The breakfast was quite okay for the price. And the restaurant's food was also ok. The only downside was the location, because it is located a bit far from the airport, so if you have to book online taxi without the shuttle it cost pretty much a lot. Overall, it'd be a great place just for transit."