Located in Hakuba, Hotel Sierra Resort Hakuba is in the mountains, within a 5-minute drive of Tsugaike Ski Resort and Hakuba Iwatake Ski Resort. This hotel is 2.5 mi (4.1 km) from Hakuba Norikura Onsen Ski Resort and 3.6 mi (5.9 km) from Happo-one Adam Gondola.
Be sure to enjoy recreational amenities, including hot springs, karaoke, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Satisfy your appetite at メインダイニング, one of the hotel's 2 restaurants. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Treat yourself to a stay in one of the 74 guestrooms, featuring heated floors and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
"The hotel's dining is definitely a highlight, especially dinner, which rivals some Michelin-starred restaurants, featuring a generous use of local ingredients. The afternoon tea popcorn and jam cheese were also delicious, and there's a free flow of red wine, white wine, sake, and various teas.
I also recommend booking the silk bath early; having it to myself for nearly an hour was fantastic.
The hotel's location is also good, not far from Mu Pond Ski Resort, making transportation convenient.
What's worth complaining about is the service, which was genuinely subpar. There aren't many English-speaking staff, and communicating with some of the older female front desk staff felt difficult. Plus, the rooms aren't properly cleaned; the toilet and vanity aren't wiped down. They just make the bed and change some towels.
The hotel is a little old, and the facilities are just okay."