Kushiro City Hotels with Wifi

"The hotel boasts an excellent location. In the evenings, there are plenty of restaurants in the vicinity. After dinner, it's a pleasant walk from the hotel to Nusamai Bridge for a stroll, and Fisherman's Wharf is just about a 10-minute walk from there. Guests can then return to the hotel to relax in the hot springs. The rooms are also very comfortable. While the breakfast spread at the hotel wasn't extensive, the quality was good. If I ever visit Kushiro again, I would definitely choose this hotel."

"Thank you to the hotel staff who helped during the 8th December earthquake. It was our families first experience of an earthquake and tsunami warning, so we were very worried. We came down from level 16 to the level 3 evacuation zone once the tsunami warning was triggered, and we met your staff there who were setting up the evacuation area. A big thank you to the male staff member who put our minds at ease and used google translate to guide us and let us know it was safe to return to the room 1）地理位置优越，出门左边有便利店；离币舞桥走走也就到了，可惜当天天气不好，没有看到世界有名的落日； 2）楼下的西餐厅味道很不错👍价格也比较公道 3）洗衣机是免费的（在四楼） 4）地下停车场是1000yen(住客)，虽然不免费，但也比较公道。 5）入住当晚遭遇地震（12月8日，7.6级）虽然钏路离得比较远，但是在16楼，晃得也比较厉害。后来海啸警告也来了。我们穿好衣服，从16楼冲到3楼避难层（虽然沿着绿色指示，但是在三楼找不到出口，后来员工打开了宴会厅的门，将我们安顿下来，一家三口才比较安心！十分感谢员工们！后来有一位男士一直利用google translate跟我们沟通，也让我们安心不少。十分感激！第二天check out时，想看看他叫什么名字，写一封感谢信，但是名牌太小了，不了了之。不过，疑惑为什么其他旅客都不下来？那么淡定）"

"Kushiro isn't a big city, so there's not much to explore. For a one-night stay, this hotel was truly faultless! The room was a standard Japanese-style room, with just enough space to open one suitcase. Downstairs, there's a self-service coffee and tea station, and on each floor, you can choose your own pillow. The breakfast was excellent, and I especially loved the miso soup – it was packed with ingredients and delicious, plus they had Hokkaido milk! Parking is conveniently located right across from the hotel. There seemed to be many restaurants, but in winter, some were closed, and it was really cold, so we didn't venture too far. In summary: the staff were incredibly friendly, and for a one-night stay, it was absolutely perfect."

"My stay this time was far from smooth. I booked a 17 sqm room, but upon arrival, the hotel said it wasn't available and offered a 13-15 sqm room instead, with no refund for the downgrade – absolutely unheard of! I've only ever known hotels to offer free upgrades when the booked room isn't available, never a downgrade without a refund. I arrived at 12 PM and, after being told my booked room was unavailable, I contacted Trip.com. I was met by 'Xiao Hong,' the most unhelpful customer service agent I've ever encountered. Despite calling multiple times over 5 hours, there was no feedback, and she repeatedly delayed responding, costing me dozens of yuan in call fees. Frustrated, I requested a new agent, and the issue was resolved by a supervisor in less than 15 minutes, finally demonstrating the level of service I expect from Trip.com. As a 16-year Trip.com Diamond member, I choose to book through them over other OTA platforms like ** (removed specific OTA name), even paying a bit more, precisely because of their customer service's ability to handle emergencies. This experience was truly disappointing, though I'm glad the customer service supervisor maintained the usual standard."

"Toyoko Inn has always been a budget hotel suitable for transit. It has complete facilities but the rooms are small and compact, comparable to the Orange Crystal in China. It has a high cost-effectiveness and provides free budget breakfast. The advantage is that it is close to various stations. It is recommended to apply for a membership card."

"We were a little apprehensive before our arrival as the hotel was built in 2015. However, the hotel exceed our expectation. The staff at the porch was patient, he helped us with us luggage and pointed to the free parking. The receptionist explained the services and facilities available clearly and checked if we made plans for dinner as our room did not come with meals. She later helped us microwave our food purchased from Lawson. The hotel has 3 private bath that doesn’t require reservation. Both the male and female onsen has great view of the river. The facilities were clean and well maintained. Very calming views from the room, could sit there and enjoy tea. Recommended to spend an afternoon at the hotel to relax and rest. They provide ramen at 10.30pm too."

"We booked this hotel for its proximity to the Kushiro train station and bus station (these were just opposite the hotel) which saved us the walking in snowy conditions. The triple room we booked was surprisingly bigger than I would imagine for a typical Japanese hotel. We tried the hotel breakfast and it was good for value and have a spread of food choices. The staff were friendly and despite of language barrier, we managed to be able to request for assistance. I would like to thank Ryoyo for his help in checking for alternative bus to Sapporo due to train suspension and he further helped to contact our Sapporo hotel to inform that we will arrive later due to unforeseen train suspension. As per other reviews about the attitude of the hotel staff, I personally feel that they are really helpful but might appear rude to foreigners as they are not good at expressing themselves. The hotel has a manga corner and amenities shelf which you can grab special hair amenities and other types of pillows. There is also free washing machine which my husband used it daily to wash his clothes, free onsen and coffee. Overall, this hotel has great amenities and facilities. The famous tourist attractions were within walking distance from the hotel (MOO/ EGG/ Nusamai Bridge about 15-20mins walk)."

"Free drinks at reception was great but no water was supply in the room. Was told either tap water or got to buy. Not sure why they provide free drinks downstairs but not water in the room . The epsom salt for bath was great. Parking need to pay which was quite disappointing especially in these area"

"We had a lovely stay at Hotel Gozensui in Lake Akan. The location is fantastic — the frozen lake and all the winter activities are just a short walk from the hotel. The staff were very helpful and welcoming, and even though English wasn’t widely spoken, they really tried their best to assist with anything we needed. Our room faced the lake and the view was beautiful, especially at night when we could watch the fireworks right from the room. A very memorable stay in Lake Akan."

"Stayed at The Forest Akan Tsuruga Resort for three nights during our visit to Lake Akan. The location is excellent, within easy walking distance of the lakeside, Ainu Kotan, visitor centre, restaurants, Kamuy Lumina, and many of the area's attractions. It made exploring Lake Akan very convenient without needing transportation. The hotel itself has a warm, cozy atmosphere that blends nicely with the surrounding nature. Breakfast was especially enjoyable, with local favourites such as sweet shrimp sashimi and natto. While our initial room was not quite ideal for our personal preferences, the staff were helpful in assisting us with a room change, and we ended up in a room that suited us much better. Their assistance was greatly appreciated. One small observation is that during our three-night stay, the buffet menu remained largely the same each day. While the food was good, we found ourselves becoming a little repetitive by the second and third day. Guests staying for a longer period may appreciate a bit more variation in the menu. The hotel also offers a public bath, although we did not use it during our stay, so I am unable to provide any comments or review on that facility. One thing worth noting is that the hot spring bathing tax is still charged as part of the stay, regardless of whether guests choose to use the public bath facilities. Another plus is the coin-operated laundry facilities, which are very useful for travellers staying several days or moving between destinations. What I enjoyed most was using the hotel as a base to experience Lake Akan. During our stay we explored the forests, visited Ainu Kotan, walked the Kamuy Lumina trail, took the sightseeing cruise, visited the Marimo Exhibition and Observation Center, spotted deer and foxes, and enjoyed beautiful lake views. On our final evening, the weather was perfect. We watched the sunset over Lake Akan and later enjoyed a sky full of stars. It was a memorable way to end our stay. Overall, The Forest Akan Tsuruga Resort is a comfortable and convenient base for exploring Lake Akan and the surrounding area. Thank you for a pleasant stay."