Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 16, 2025
5217****
The Japanese-style resort hotel boasts a lakeside ceiling and spacious rooms with private onsen (hot spring bath) and balconies. The rooftop open-air hot spring with views of Lake Akan is absolutely stunning. The dining is exquisite and delicious, using high-quality ingredients, reflecting the chef's dedication. Each room has its own private dining area with personalized service, making it very comfortable. The daily management is excellent; the environment is quiet, and the staff are attentive to individual needs and make special arrangements. In short, it's an excellent choice for a vacation. I was fortunate enough to stay at Tsuruga, near Lake Onuma, which is also a very beautiful hotel.
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Price per night from:€ 553
Posted on Oct 11, 2025
小傻哥
Although it's not a hot spring hotel, the bathrooms in the hotel rooms are very thoughtfully designed. There's a variety of bath salts to choose from in the lobby, followed by a larger bathtub with a faucet next to it, just like in a hot spring, so you can wash yourself clean before soaking in the tub. Just across the bridge from the hotel is Fisherman's Wharf and Shore Fireplace. Breakfast is delicious with three options, and I highly recommend it.
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Price per night from:€ 55
Posted on Jul 16, 2026|Moderate Twin Room With Lake View
LvhaitunThe room was nice, facing Lake Akan. The hotel is conveniently located right next to the departure point for the lake cruises, and the evening boat tour also starts from downstairs. The hotel's buffet wasn't as good as the one at the Taisetsu Hotel where I stayed later in Sounkyo. My main complaint is that the shower pressure was really low, making it inconvenient to shower.
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Price per night from:€ 128
Posted on Feb 27, 2024|Twin Non-smoking
SimonDdToyoko Inn has always been a budget hotel suitable for transit. It has complete facilities but the rooms are small and compact, comparable to the Orange Crystal in China. It has a high cost-effectiveness and provides free budget breakfast. The advantage is that it is close to various stations. It is recommended to apply for a membership card.
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Price per night from:€ 43
Posted on Feb 8, 2025
Banglongqihuangong
The hotel is in a good location and the service is OK. The free drinks service in the evening is very considerate. We drank whiskey and sake together. We almost forgot that this is a chain hotel. The only drawback is the air conditioning and thin sheets instead of quilt covers.
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Price per night from:€ 43
Posted on May 3, 2025
Pandaoliming
The hotel's location is excellent; it's a two-minute walk straight ahead after turning left from the JR station. There's a bus stop and a sightseeing bus pick-up point right outside the entrance. It's also just over a ten-minute walk to Nusamai Bridge. The hotel breakfast is delicious, and there are complimentary alcoholic beverages and soft drinks on the first floor in the evenings. They also offer free hot springs. The only downside is the questionable cleanliness, which needs improvement.
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Price per night from:€ 42
Posted on Jun 6, 2026
Guest UserA truly memorable traditional Japanese experience.
This is a very traditional Japanese hotel where we had the opportunity to experience staying in a tatami-style room for the first time. It was a unique and enjoyable experience for our family, and one of the highlights of our trip.
The hotel staff provided excellent service throughout our stay. The onsen was particularly impressive and was ranked by my family as the best among all the hotels we stayed at during our journey.
The hotel enjoys a beautiful location directly in front of Lake Akan, allowing us to wake up to stunning lake views in the morning. The peaceful surroundings create a sense of serenity and make it a perfect place to relax and escape from the hustle and bustle of everyday life.
The location is also very convenient. The Lake Akan sightseeing cruise is located right next to the hotel, while the Ainu Village, shops, and restaurants are all within easy walking distance.
Our stay included a traditional Japanese-style dinner, which was a completely new experience for us. The food was delicious, beautifully presented, and thoroughly enjoyed by the whole family. Breakfast was also included, giving us the opportunity to sample a variety of Japanese dishes.
Overall, this was a unique and unforgettable stay that allowed us to experience traditional Japanese culture, hospitality, and cuisine in a beautiful lakeside setting.
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Price per night from:€ 66
Posted on Feb 3, 2026|Crystal Lake View Japanese-Style Room (Non-Smoking)
Guest UserWe took a tour bus directly to the New Akan Hotel. The hotel is very grand, and although it's a bit old, it's very well-maintained with a European-American style decor. I booked a Japanese-style lake view room in advance, and the size was definitely larger than what was stated in the description, at least 30+ square meters. The indoor and outdoor onsen, all-you-can-eat dining, and service were all excellent. The location is superb, close to both the onsen street and the ice mountain attractions. There are two minor drawbacks: the dinner includes a buffet yakiniku, and the smell can't be dissipated, so the entire public area smells like it... thankfully, the rooms are fine. Also, as many have mentioned, there are a lot of tour groups, all from Taiwan, so the hotel is crowded everywhere you go. You need to plan your meals and onsen visits to avoid peak times. Despite this, the hotel's order is still quite good. The internal shops are not tax-free. If I have the chance to come again, I would still choose this hotel, but I'd try to avoid the times when there are large tour groups, as the environment is quite important when you're on vacation!
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Price per night from:€ 91
Posted on Jul 22, 2025|Single Room-Smoking
Guest UserI stayed here for the first time in May.
The parking lot was spacious and the large public bath was nice, so I made a reservation without hesitation this time. It's just a short walk from the station, so I was able to see the marsh bell on the platform and the beautiful sunset.
The breakfast area was spacious and the morning sun streamed in through the glass windows, making it a great way to start the day. The staff were all very friendly, so I'd definitely like to return.
The view from my room was also great.
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Price per night from:€ 40
Posted on Sep 17, 2024|Economy Single Room
Mackey119It was conveniently located near Kushiro Station, so I stayed for one night. The room was modest and neither good nor bad, but there was no air conditioning, only a fan. Fortunately, it was cool outside on September 16th, so I was able to solve the problem by opening the window and turning on the fan, but I wouldn't recommend staying there in the middle of summer, like August.
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Price per night from:€ 32