Gwangju Hotels with Wifi

"Parking was great, the apartment was quite big, was good that there was an in room washing machine. The WiFi did not work, as a work around the hotel provided the code of the WiFi from another apartment. Also the ac did not work since it was still winter season, we turned off the heating and opened the windows which cooled enough for us. Breakfast was good, we like local food so that was good for us. Location was bit weird as at night there are a lot of night clubs, young men outside to get people in."

"The hotel doesn't look particularly impressive from the outside, but this is my second stay and I've always received a very warm welcome. The rooms are cleaned daily, and two bottles of water are provided. A washer and dryer with detergent and fabric softener are available for guests to use, and the staff very kindly showed me how to operate them. The hotel is a five-minute walk from a metro station and pedestrian streets, making it a great location for exploring the city and finding restaurants."

"It was substantial and practical for the relatively low price. It was a shame that it had a slight smell."

"Overall, I was very satisfied with the hotel itself. The rooms were clean, and the location was good, so I experienced no inconvenience during my stay. However, I had a disappointing experience regarding the service provided by some staff members, so I am writing this to record the facts exactly as they happened. I stayed for four nights from the 26th to the 30th. On the 26th, while staying in a room on the 7th floor, I had difficulty sleeping soundly due to loud traffic noise at night. Consequently, I visited the front desk on the morning of the 27th to request a room change. At the time, a male staff member wearing glasses directed me to a room on the 3rd floor; however, since my request was for a change due to noise issues, I asked if the 3rd floor was actually quieter. He subsequently changed me to the 9th floor, and this issue was resolved. However, while I felt that his overall judgment and response during this process were somewhat lacking and that he lacked common sense, I did not feel that the service itself was unfriendly. The problematic part occurred on the morning of the 29th. I woke up to a strong smell of cigarette smoke in the room and called the front desk to request that they check the surrounding rooms because there was a strong smell of cigarettes in my room. The actual conversation that followed was as follows: Staff: ”Would it be alright if I visited your room?” Me: “Yes, I’m fine.” After about 15 minutes passed without any visit, I called back. Me: “Why aren’t you coming?” Staff: “Since you said you were fine, I assumed you meant I shouldn’t come.” Honestly, this response was quite perplexing. Me: “No, I meant it was okay for you to come up.” Staff: “You didn’t tell me to come up.” Me: “You didn’t tell me not to come up either.” Staff: “I’ll come up.” Later, the staff member visited the room and informed me that it had been confirmed that I had left the adjacent room after smoking just before. Overall, I was very satisfied with the hotel’s facilities, cleanliness, and location. However, regarding the staff member’s interaction, I felt significant disappointment in terms of basic communication, situational judgment, and service response. In particular, the fact that they misinterpreted my request and delayed the response seems to require improvement. I believe that if the staff member’s service and response training is supplemented, the overall satisfaction with the hotel will increase even further."

"I was so satisfied with the use. I am willing to visit again. Thanks to you, I will finish my business trip well. Friendly counter response"

"It was a wholesome experience! Top tier hotel☺️ thank you so much. We even got to checked in before 3 pm which is really convenient."

"It was a very smooth experience. The reception staff was very accommodating, as we added a person a few days before the reservation. I had no issues during my stay it was a very nice hotel. I’d definitely return to this location."

"The location and cleanliness are both great. This is the hotel I frequently stay at whenever I visit Gwangju. I booked it specifically for breakfast, so it's a shame it wasn't included. You even contacted me after retrieving my lost items. Thank you!"

"В шаговой доступности есть все: магазины, кафе и прочее. В отеле спокойно и тихо. В номере было все необходимое и даже больше чем."

"Finally, I came to the long-awaited holy land of Gwangju. The small town full of fireworks, the brightly lit pedestrian street, the wonderful music, the beautiful girls, and the city of heroes are integrated into one. Special thanks to Dubai Hotel, the location is very good, next to the pedestrian street center, and the 5.18 Memorial Park can be reached on foot. Due to special reasons, the original booking date could not be carried out. Although it was a non-refundable type, Ctrip changed the date after communication, which was very friendly."