Miri Hotels with Wifi

"For me, nothing was particularly bad, that’s the thing. Everything was okay, comfortable, acceptable…but I didn’t get that “WOW, this is a 5-star hotel!” feeling. The room itself was spacious and comfortable, but I was quite surprised that the tea selection was limited to Lipton, with Nescafé for coffee. I would have appreciated a slightly better selection, perhaps Dilmah or a few different varieties of tea. It may seem like a small detail, but these little touches really contribute to the overall premium experience. Breakfast? Okay. Cuma personally I expected a little more variety from a 5-star hotel. Service? Okay. Good. Pool? Nice. Gym? Good. Big View? Very Beautiful. 🌅"

"The hotel is in a great location, but it's difficult to find a parking space, especially at night. There are two things I hope the hotel can improve. First, the overhead shower is fixed and cannot be adjusted, making it difficult to keep our hair dry while showering. Unfortunately, the hotel did not provide shower caps, which would have been helpful. Second, the bedroom lighting could be brighter, as the room feels a bit dim. Overall, it was a pleasant stay for my family. We look forward to staying here again."

"The hotel is in a great location, and the room was clean and comfortable. Those are definitely the highlights of my stay. Unfortunately, the service and overall experience fell well below expectations. The biggest issue was the parking. My vehicle couldn’t fit into the mechanical parking system, so I was instructed to park by the roadside instead. Eventhough I wasn’t able to use the hotel’s parking system, I was still charged RM10. Later that evening, I decided to use the hotel’s premium parking, which costs RM70/day. I asked if the RM10 I had just paid could at least be deducted from the premium parking fee, but my request was declined. It didn’t seem fair considering I had no choice but to park outside because my car couldn’t fit into the mechanical parking. After contacting management by email, I was informed that the RM10 charge should never have been applied in the first place, as roadside parking was supposed to be complimentary for guests in my situation. This was apparently a mistake by the front desk. What was frustrating was that I had already explained to the front desk multiple times that my vehicle wasn’t even parked in the mechanical parking system, yet I was still asked to pay. The premium parking arrangement was also poorly managed. There were no staff available to assist with moving the cones, and on one occasion, my car registration wasn’t even on the parking list. Several times during my stay, I had to ask different staff where I was supposed to park because no one seemed to know. Housekeeping was another disappointment. I requested room cleaning at the front desk in the morning and specifically informed the staff that I had accidentally left the “Do Not Disturb” sign on my door. Despite this, housekeeping never came to service my room. To the hotel’s credit, management handled my complaint professionally. They refunded all of my parking charges and offered complimentary breakfast as a gesture of goodwill. However, while I appreciate management’s effort to make things right, the multiple service issues throughout my stay had already left a poor impression. Personally, I would not stay here again, especially if I’m driving. A good recovery is appreciated, but it doesn’t undo an experience that could have been avoided with better communication and service from the front desk."

"Very comfortable and clean, perfect for families. The best part is the iron in the room 👍👍👍, super useful and helpful! 🥰🤩"

"Excellent facilities. I requested a high-floor, non-smoking room with a city view, and the staff were very friendly. My only issue was that the air conditioning couldn't be adjusted to a warmer temperature; it was freezing cold in the room."

"Room 811, malfunction outdoor A/C unit, only have hot air. Around 9pm no more hot water supply, only have cool water, can't take a bath in the bathtub. Smell dusty carpet. Moved to room 713, everything is fine, just a broken TV screen, and this room only has a shower, no bathtub... Morning breakfast have white rice, mee goreng, chicken hot dog, meat roll, hard chicken kicap and red baked bean. Other row, orange juice, apple juice, warm water and cool water. Another row, croissant, muffin, white bread, golden bread, jam n coffee n tea. N the worst part is the iban female chef or kitchen helper who fry the egg, her dealing bad attitude toward all customer, when order egg, She always said Can u wait?! Don't order if you can't wait!!! Still have five more people order to cook!!! Then the customer ordered, she didn't take note of the order and give the queue number or place the plate in order. She worked in a chaotic state, due to no proper SOP and managing her order or pre making food in order. Need to audit her way to manage order. After I waited 25 min, I goto take my 2 pcs egg order, but she missing 1 pcs egg, when I ask politely can I have another egg order, then she get mad at me, scolding me I didn't order 2 pcs egg at first, but I said I had told her 2 pcs egg before, then she shut up. After I take the egg to my table, I hear she mumbles in Bahasa Iban said that Chinese Pig only knows... then smaller voice I don't know what she said. I turned and I saw no one beside her, definitely not talking to anyone... The whole breakfast time was good, but the staff had a bad attitude and ruined our mood to have a good experience... Suggestion: If the egg cooking station is too hard to manage, just put half boiled eggs and hard boiled egg at there, then make a big batch of scrambled or omelette and put it in a tray. The image of a professional chef preparing the fresh food, is failed by that bad attitude staff. Just save some money from hiring that staff and cook good food for customer."

"The hotel location is very nice, located in the town center and there is a mall opposite. Need upgrade for the room, very old and run down. Those home appliances were aging and not clean. Can see some ants on the working desk as well."

"Stay one night there. Hotel a bit aged but still manageable, no musty smell. Bed is firm and comes with balcony. Bathroom is a bit run down. There is eatery just below the hotel or across the road. Walking distant to mall. No Free wifi, no power socket beside the bed."

"I had a nice stay here with my family. Booked family suite which is spacious and quiet with amazing view of Miri city. Breakfast was nice and tasted good. To highlight, the staffs were super helpful and kind to assist with our needs. The location is also strategic and convenient with good amenities. Otherwise, cleanliness could be improved as there are stains on the mattress, carpet and couch."

"I arrived during the Hari Gawai holidays. I was greeted with a hot towel and a welcome drink. Friendly staff. The hotel is near this line of food stalls that comes alive at night and there is a self-service coin laundromat nearby too. The room is very fancy-looking. I would gladly come back to Kingwood if I visit Miri again."