Henrietta Hotels with Wifi

Cleaning is Every other day , but the facilities are very good and the counter is very kind. The CP value is high. If there is a car, many attractions are about 1 hour drive; it is about 2 hours drive from the US-Canada border. There are chain hypermarkets nearby. If you want to save travel on food, you can buy it from the hypermarket nearby; There was a free breakfast, but the trip didn't try it, not sure of the quality.

Bad experience with this hotel. Booked a room for my son as he was travelling there. Returning from dinner after 7pm, he could not get back into his room as his card key does not work. The front desk looked at it and said there was a problem with the lock that only the maintenance personnel can fix. Problem is they do not have any maintenance people there and asked that he wait till next day! Imagine all his belongings locked in the room and he had to stay in another room for the night. To make things worse, the maintenance personnel came in next day only after 11am. This is in spite of us calling several times, escalating to the General Manager to chase up and demanding priority attention! It was very upsetting as my son’s phone battery was drained and could not get to his things that he needed to work in the morning. Fortunately, his flight out was the next day, else it would have been a costly incident. Overall, a very stressful experience.