Redcliffe Hotel

I enjoyed my stay at the Redcliffe. The staff were very friendly and accomodating, the room was clean and comfortable, and the place is well within walking distance of restaurants and shopping. I would defintely stay there again.

Location is GREAT. Quick walk to some great pubs. Room descriptions/amenities should be clarified on the listing: 1) There was no indication on the listing that our room was off the main property in a stand alone “residence.” 2) Laundry Facilities - listing indicates laundry facilities are available, but we were told that it was only for residents. This is quite misleading. Laundry facilities was one of the key amenities we considered when making a reservation. 3) When we asked for an extra set of towels we were told we would be charged an extra £4.50! Really??

This is a lovely little hotel just a 10 minute walk from the station. The room was impeccably clean. Tea and coffee making facilities in the room and toiletries provided. Restaurant was superb. Very high quality cuisine. The breakfast was excellent. The Omelette Arnold Bennet was delightful and there were numerous choices.

This was booked at last minute. Never stayed before, stay elsewhere most times. I can see why this had availability when no where else in town did. I was asked on arrival if I'd like breakfast the next morning, I said I really don't know and will decide in the morning (normal at a hotel) The next morning I went to the breakfast area, the woman took me to my seat, I then checked out and she said you didn't have breakfast on your booking and you owe us £, no problem I thought. Only then to be accused of not telling them the night before about wanting breakfast. I was told it was irresponsible of me to not know the night before as she had to plan for things. I had an omelette, must be very borderline if you need to plan a few eggs into the daily budget. She demanded to know who booked me in the night before. I refused to tell as I feel that person would have been treated harshly. The basically pushed me out the door as I was rude in questioning why she is treating me this way over a breakfast. The rudest aggressive arrogant person I've seen in a hospitality position. If I owned this place, I'd have my answer as to why I had vacancies and no one else in town did. It's your manager. What a horrible woman.

It's just us, but the room we had was way to small for our comfort, and the bed was incredibly uncomfortable. Very firm mattress, which some like, we dont.

While I didn’t get the “castle view” stated on my reservation, we did get a lovely apartment with kitchenette, big bathroom and (much needed) washing machine. Nice comfortable bed. We didn’t opt for the morning breakfast but friends said it was great!