Grand Palladium Select Costa Mujeres - All Inclusive
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Grand Palladium Select Costa Mujeres - All Inclusive
Vialidad Paseo Mujeres Supermanzana 3 Manzana 1 Lote 10, Isla Mujeres, Quintana Roo 77400, Mexico
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Amenities
Golf Course
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Surfing
Sauna
Spa
All amenities
Property Description
With a stay at Grand Palladium Select Costa Mujeres - All Inclusive in Costa Mujeres, you'll be 6.9 mi (11.1 km) from Ultramar Ferry Puerto Juárez and 9.5 mi (15.4 km) from Plaza 28. This all-inclusive property is within the region of North Beach and Cancun Underwater Museum.
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7.7/10
Cleanliness7.7
Amenities7.7
Location7.7
Service7.7
All 106 reviews
Surroundings
Airport: Cancun International Airport
(31.4km)
Landmarks: Grand Paladium Main Pool
(300m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Junior Suite Poolside Ocean View
2 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Family Selection Junior Suite Beachside Ocean View
2 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
8
Family Selection Junior Suite Beachside Panoramic Ocean View
2 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Poolside Junior Suite
2 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Junior Suite With Garden View
2 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
10
Family Selection Junior Suite Beachside
2 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
Hide Room Types
Guest Reviews
7.7/10
Good
106 reviews
- Cleanliness7.7
- Amenities7.7
- Location7.7
- Service7.7
Average for similar properties in Isla Mujeres
Review summary
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Service Quality: Service quality at the hotel is exceptional, with attentive and friendly staff who enhance the guest experience. Guests have noted the incredible service, particularly in restaurants where staff provide great service even at buffets.(based on 2 reviews)
Guest User
January 2, 2025
Horrible. Avoid at all costs
SabsKebabs
January 27, 2024
Attended a wedding; property was nice - standard American style all-inclusive. Beach was lovely.
Food was extremely poor at all the restaurants, they couldn’t even make coffee right. The coffee shop lady microwaved my smoked salmon bagel, the teppanyaki chef cooked all the dishes with the same ingredients, buffet at the main restaurant recycled food through the day. It was concerning when a group of us had stomach issues. It was just really disappointing given the prices. Stay away from room service, it was so bad.
Our bathroom was moldy, the bathtub leaking and unusable, sink holder was so rusty it fell off.
Alhassoun
January 11, 2023
Very nice
Silverman
May 13, 2023
Excellent place, the facilities in perfect condition and the incredible service, the best of its staff
Original TextTranslation provided by Google
Paula
June 27, 2025
Outstanding service specially Maria Teresa one the concierge people and all of them also the manager Edith Palomares
Monelle
June 27, 2025
Though the property is lovely for a five star hotel, I was expecting more. Have tried three of the restaurants. I don’t know how it’s possible that everyone of the restaurants the food was mediocre. This is Mexico. I’m not expecting mediocre. I’m expecting to be wild for the price that I paid at this hotel. The pool was fine. The room was big attention to detail is lacking. Example they left us two pouches of coffee while we were there for four days what were we supposed to do after the first two days they never brought us more coffee, minor incident like this just made it less enjoyable for what we paid which was a lot.
Vijiti
June 26, 2025
We had an amazing stay at the Grand Palladium Costa Mujeres! From the start, the concierge service from Maria Teresa made our trip seamless—she reached out before our arrival, helped plan our stay, and booked all our restaurant reservations in advance, saving us so much time and stress. The property itself is stunning—the Village Mall was vibrant and full of energy in the evenings, the Fizz Pool area was the perfect spot to relax with a drink, and the spa was absolutely serene. Highly recommend this resort for a relaxing and well-organized getaway!
addel fernandez
June 21, 2025
The stay at the hotel was pleasant and we enjoyed a professional interaction with the staff we are very grateful in particular with miss Maria Teresa she was very supportive with our necessities and questions, for people like her we always planning to comeback that's for everything palladium hotels
Services & Amenities
Most popular amenities
Golf Course
Off-site
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Surfing
Off-site
Sauna
Additional charge
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
Nightclub
Tennis Court
Billiards Room
Restaurant
Airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Children's Pool
Children's Playground
Water Park
Free
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Priority airport pick-up
Additional charge
Airport drop-off
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages spoken
Spanish
Food & drink
Snack Bar
Kiosk/ Convenience Store
Bar
Lobby Bar
Room Service
Health & wellness
Spa
Additional charge
Billiards Room
Sailing
Off-site
Surfing
Off-site
Water Sport Equipment
Windsurfing
Off-site
Diving
Beach Volleyball
Tennis Court
Golf Course
Off-site
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Additional charge
Kayaking
Off-site
Body Care
Phototherapy
Snorkeling
Yoga Session
Activities
Water Park
Free
Eco Tours
Off-site
Beach Umbrella
Game Room
Fishing
Nightclub
Public areas
No Smoking in Public Areas
Smoking Area
Garden
ATM
Elevator
Cleaning services
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Playground
Babysitting Services
Additional charge
Children's Desktop Game/ Jigsaw Puzzle
Children's Meals Available
Children's Toys
Kids' Club
Children's Pool
Business services
Multi-Function Room
Wedding Service
Meeting Room
Additional charge
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2018
- Number of Rooms: 1146
Phone:+52-9988685200
Email:gilberto.leon@palladiumhotelgroup.com
With a stay at Grand Palladium Select Costa Mujeres - All Inclusive in Costa Mujeres, you'll be 6.9 mi (11.1 km) from Ultramar Ferry Puerto Juárez and 9.5 mi (15.4 km) from Plaza 28. This all-inclusive property is within the region of North Beach and Cancun Underwater Museum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Isla Blanca (ShowCooking), one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 10 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Costa Mujeres? This property has 10710 square feet (995 square meters) of space consisting of a conference center and 12 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 493 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Isla Blanca (ShowCooking), one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 10 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Costa Mujeres? This property has 10710 square feet (995 square meters) of space consisting of a conference center and 12 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 493 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Frequently Asked Questions
What is the cancellation policy at Grand Palladium Select Costa Mujeres - All Inclusive?
Typically, cancellations of Grand Palladium Select Costa Mujeres - All Inclusive can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Grand Palladium Select Costa Mujeres - All Inclusive?
How much does it cost to stay at Grand Palladium Select Costa Mujeres - All Inclusive?
Prices at Grand Palladium Select Costa Mujeres - All Inclusive vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Grand Palladium Select Costa Mujeres - All Inclusive?
Are there airport shuttle services at Grand Palladium Select Costa Mujeres - All Inclusive?
Yes, Grand Palladium Select Costa Mujeres - All Inclusive provides airport shuttle services. Please contact Grand Palladium Select Costa Mujeres - All Inclusive in advance to arrange this service.Are there airport shuttle services at Grand Palladium Select Costa Mujeres - All Inclusive?
What landmarks are close to Grand Palladium Select Costa Mujeres - All Inclusive?
Grand Palladium Select Costa Mujeres - All Inclusive is located in Isla Mujeres, close to landmarks such as Grand Paladium Main Pool, which is 300m from your search (straight-line distance).What landmarks are close to Grand Palladium Select Costa Mujeres - All Inclusive?
Does Grand Palladium Select Costa Mujeres - All Inclusive have a pool?
Yes, Grand Palladium Select Costa Mujeres - All Inclusive has a swimming pool for guests to enjoy.Does Grand Palladium Select Costa Mujeres - All Inclusive have a pool?
What amenities & services does Grand Palladium Select Costa Mujeres - All Inclusive offer?
Grand Palladium Select Costa Mujeres - All Inclusive offers a range of popular amenities including Shuttle Bus Service.What amenities & services does Grand Palladium Select Costa Mujeres - All Inclusive offer?
What time are check-in & check-out at Grand Palladium Select Costa Mujeres - All Inclusive?
Grand Palladium Select Costa Mujeres - All Inclusive check-in begins at 15:00. Check-out time is 12:00.What time are check-in & check-out at Grand Palladium Select Costa Mujeres - All Inclusive?
Are pets allowed at Grand Palladium Select Costa Mujeres - All Inclusive?
No, pets are not permitted at Grand Palladium Select Costa Mujeres - All Inclusive.Are pets allowed at Grand Palladium Select Costa Mujeres - All Inclusive?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 31.4KM |
| Average Price From | SGD641 |
| Hotel Star Rating | 5 |