Nova Plaza Park Hotel Reviews

Bad management doesn't respect guest. Room much smaller than advertised.room smells like cigarette smoke also towels smell like cigarette. Breakfast cheap quality. Eggs smell rotten, I couldn't eat them.

The hotel was renovated from an old house, so I can understand that the elevator is small. But I stayed for 2 nights, and there was a dirty snakeskin bag stacked next to the elevator on each floor, which contained the guest room's bedding and towels. It can be seen that the hotel where I stayed used the supplies in these bags, and I felt very uncomfortable. To take the elevator from the lobby on the first floor to your room, you have to carry your suitcase up half a flight of stairs, which is not friendly to people with limited legs and feet. The room priced at more than 800 square meters is a triple room with three single beds of 30 square meters, but it should not actually be 30 square meters. On the contrary, it feels very crowded. The toilet is what I am most dissatisfied with. It does not match the picture. It is a small triangular area and there is no shower. There is a feeling of being cheated.

It's a good hotel but can become the best if they give some more attention in service respect and care ..waiters and receptionists are good and bad .some have bad attitudes some have good attitudes .Their breakfast is just ok .I can't find half fried eggs which is shocking for me but thanks to the manager he managed it in some time .I request they should add Pakistanis cuisine in their breakfast and dinner menu because many come from that part of the world .give some manners education to staff and all management .money is not the only thing in the world .your attitudes and services counts .

The hotel’s facilities are extremely outdated and of very poor quality. The windows couldn’t close completely, and there were several long hairs on the bedsheets. Even when they brought new ones, they were still covered in various stains. The towels had an indescribable yellow mark on them. When we turned on the air conditioner, it blew out a horrible smell that was suffocating, so we had to turn it off. The breakfast was awful; the fruits were covered in dust, and the scrambled eggs had long hair in them. When we returned to the hotel in the evening, we found that the door opened with just a push, likely because the housekeeping staff didn’t close and lock it properly. The door lock wasn’t working well—you had to slam it shut for it to lock. The hotel claims to be a four-star establishment, which is utterly laughable. This was the worst hotel I’ve ever stayed in. Every word of this is true. If you don’t believe me, feel free to come and experience it for yourself.

The hotel is located in TalimHane neighbourhood, which is very close to Taksim Square and Istiklal Street. TalimHane area is a touristic and safe area and is recommended. The hotel has weak internet and the breakfast is not very detailed. Before the problem happened to my family, my opinion about this hotel was not bad, but a drunk Arab passenger tried to enter our room, and the hotel did not react to this problem, and after a lot of arguing, they moved my room to the upper floors. They transferred my request from the beginning, but they lied to me that they didn't have an empty room. I would like to advise the families that the hotel has no responsibility for your safety, and you should protect yourself if other passengers disturb you. The hotel does not even have a first aid kit.

- Small breakfast area in corner of lobby with very poor choices. (1 kind of sausage, 1 kind of cold bread, 2 types of cheese, no juices, no cornflakes, no pancakes..) Room is very noisy with tiny walls( you can hear every things in the next rooms or street when you want go to sleep) The elevator space is only for 3 people Max. Totally hotel looks old fashioned design. I’ve had experience with 3stars hotel before but believe me, Nova Plaza Park is worst than 3*. + positive: clean room, helpful reception. The hotel location is in a good neighborhood, safe, close to Taksim. فضای خیلی کوچیک صبحانه خوری دقیقا تو خود لابی کنار رسپشن حسابی خورد تو ‌ذوقم. تنوع صبحانه بطرز عجیبی پایین و ضعیفه مثلا نون فقط ۱مدل سرد و بسته بندی شده دارن، یک مدل سوسیس و ۲مدل پنیر، آبمیوه نداره،عسل و مربا و خامه و پنکیک و کُرنفلکس و … نداره. حتی شکر نداره بجاش از این بسته های کوچیک هست که شکرهای داخلش سفت و چسبیده شده‌ست.(شاید بعد از تورم ترکیه اینجور فقیرانه شده) دیوار اتاقها بشدت نازکه و تمام صداهای بیرون و اتاقهای کناری رو میشنوید. سایز تختهای دونفره ۱۴۰ . آسانسور فقط ۳نفر جا میشن. در کل هتل خیلی کوچیک و قدیمی و خفه ست. من واقعا نمیفهمم چطور ۴ستاره دادن بهش. از مثبتهاش هم میتونم به لوکیشن خیلی خوب و محله ی امنش، تمیز بودن اتاقها و کمک کننده بودن پرسنل بگم.

the hotel has a brilliant location in a pedestrianized street near to taksim square which was very important to me as we had taken our little kid with ourselves and wanted to be near taksim for many reasons. when we arrived in Istanbul in March it was snowing and very cold, i was very concerned that the room may not be warm enough but i was lucky because the heater worked very well and we didnt have any problem. although the room was very small, as i had seen such situation before in another four star hotel, it wasnt a big shuck for me. the price of hotel gives it a good option for passangers and other weak points may not be very important specially for those who want to be outside during the day and jut sleep and take a shower. the bathroom is clean but since i have my own bed sheet i can not comment on the cleanness of bed but bed was small and a bit uncomfortable. the staffs are responsible and changed my room the day after we arrived. all in all, i am happy that we stayed there considering the amount we spent for one week stay in Nova Plaza Park.

I stayed 4 days for my business. Hotel has located centre of Istanbul. Good location. Hotel is cozy but room was a bit small but it is okay. Good breakfast also thanks mr Erhan for his welcoming and thanks all

The location is great, just 5 minutes away from taksim square and the road is flat. The major problem is the slow lift, it takes ages to come and if you are going down it stops at higher floors if called at the same time and misses the lower floors. The rooms are clean but very small, and breakfast isn’t of much variety (but I think this is the case in most hotels in Turkey). Finally, the internet connection in rooms is bad, you would rather buy an internet sim card instead of the struggle. Staff are super friendly and cooperative. If you are not staying a lot in the hotel, and won’t be using the lift during breakfast time neither the internet, I strongly recommend.

It was a very beautiful experience, the hotel is cozy, clean and the location is perfect it’s near from all the needed transportation methods and all the grocery stores, also the pharmacies. The staff are very helpful and friendly specially Sinan he’s so kind and helpful. The breakfast is so yummi and there are many different choices. Highly recommended ❤️🥰😍

The worst experience ever. Please nobody should come to this "place"; it is not a hotel even. By definition, a hotel is place where people enjoy sleeping,rest after travelling, taste the pleasure of welcoming & being well served. All these criteria are absent.

. Well located in the Taksim district. Welcoming staff. Very small rooms for a 4 star. . Bad smell constantly in the hotel. I advise you to think carefully before confirming the reservation

The positive points Very well located and close to everything. The employees are adorable, understanding and dedicated. The area is quiet Negatives The hotel is gloomy The rooms are very small If you find a cheap room go there otherwise there are better ones for the same price around

Dirty hotel no toilet paper, no change of bath towels or flat sheets, smell of pipes, work at reception during our stay, noise from construction, a mouse 🐁 in my friends' room they are in the obligation to change the hotel breakfast zero...