Marmaray Hotel

Booked a week at the Marmaray hotel through love holidays as it was handy forgetting to the Champions League final and fan zone ..It is located down a side street and first impression is the area looks a bit of a random area. That said the hotel was very clean and the reception staff were really nice. The bedrooms were cleaned daily, albeit of a particular style of cleaning! The bin didn’t get emptied 1 day & No coffee was left another! Only one charging point in the room, there was another socket, but it was just the face of the socket, screwed onto the wall with no electrics behind it 🤣. The TV reception wasn’t great, only one, English Channel. The room had a double bed and a single bed and a fridge and TV. We stayed on a bed and breakfast basis but the breakfast I have to say was very very Turkish and did not accommodate other European / American tastes at all. There was one choice of bread and a toaster (which the chap turned off every five minutes )an array of cheeses peppers, dates, olives, and some cereal, chips, soup, and boiled eggs.!!! when we asked for a poached egg or a fried egg for a change we were told that would be extra….”really “ . So if this breakfast is not your style, try and stay room only and eat elsewhere. The hotel is located near yenakapi Metro station, so very easy to get around. So in summary it’s very average, it’s a place to stay and that’s about it really . The staff are okay and with a little more effort this could be a much better hotel ie a couple of extra choices on breakfast and the staff in the restaurant need to have a smile on their face and learn a little English

Terrible service. The receptionist were extremely rude. They have packed our luggage, touched our stuff with no permission moved us to another room and they were not taking responsibility for that move. I’m not coming back here, for sure Very rude stuff. Disappointed

I am actually writing from the reception lobby because I refused to be checked in. The room I was supposed to spend my night hasn't got a window, which, I believe, is against any safety regulations. More than that, when I visited my sons' room I was in a total awe of the fact that the fire sprinkler is above the TV set. I let you draw the conclusions. And for the sake of political correctness I have to mention that the rooms I am talking about are 3010 and 3001. During my stylistic striving my cousin has got a nature' s call just to find out that there aren't any toilets anywhere near the reception lobby. She has been sent to - 2, but the toilet is nowhere to be find. I have repeated the operation seek and do whatever you need to do and EVRIKA!!! I find it in a store room. Thanks be to God and to the moving sensors (and the fact I happen to be more adventurous in obscure places) or else I would have missed it too. I believe I am entitle to say that one star is quite generous. What I am sure of is I definitely won't forget this experience for the rest of my days.

Great location, friendly stuff and very good service .

Whan i came hotel they said no room then they give me a nother place hotel room absolutely garbage

Love the staff are so friendly great place but breakfast could be better

Unusual old-style decor and architecture. Slow elevator… Big breakfast buffet.