Ramada by Wyndham Jeju City Hall

The hotel is located 7km from the airport and 5km from Jiankang Road. There are various small shops nearby, which is very convenient.

The room is very spacious, with a large living room and sofa, and it's also very clean. Having two bathrooms is perfect for families or friends traveling together, so no one has to fight over the toilet.

The triple room was just right for me and my kids. The room wasn't big, but it was clean, although the soundproofing wasn't great. They provided three bottles of water daily, and breakfast was pretty good. The front desk staff didn't speak much Chinese, but they could help with calling a taxi. The bus stop right outside the hotel made it convenient to get to Qixing Road, Dongmen Market, Baojian Road, and the airport. It's a bit far out, in what feels like an older part of town, and there aren't many people walking around at night. The main restaurant area is about a two-stop walk away. There's a convenient 7-Eleven downstairs and a coffee shop next door.

Both rooms had an indescribably awful stench. I didn't dare tell my wife that night, but in the morning, I asked her if it could be the smell of a decomposing body. Anyway, it was a very uncomfortable stay.

I booked a suite with a sofa, two beds, and two bathrooms. The trash can was tiny, about the size of a hat, or even smaller. The bedding was just okay, and the bathrooms were very small. It was basically a connecting room with two doors. There's a bus stop just 20 meters from the entrance. Downstairs there's a fried chicken place, and a supermarket next door. Lots of Chinese tourists and tour groups, so it's very lively. It's convenient for daily life and safe to walk at night!

The sea view is absolutely stunning, the location is convenient, and the service is excellent – definitely my top choice for accommodation in Jeju! It's clean and comfortable, and right outside the hotel, you'll find a bustling commercial area, making it a lazy vacation-friendly hotel. The beds are comfortable, the views are beautiful, and the food is delicious. Our whole family had a comfortable stay and we are very satisfied. I highly recommend it for families with children!

The hotel's location is convenient for getting around, and the staff are polite and helpful. However, the hotel overall feels quite old, with the room decor, furniture, bathroom, and facilities all showing their age. I'd recommend a renovation. It's acceptable for just one night, but for the price, I would have expected more. Overall it's decent, but definitely needs an upgrade.

First off, a lot of the hotel's descriptions on the booking page are inaccurate. I'm not sure how it got the 'Chinese Preferred' label, because the two front desk staff members working when I checked in didn't speak any Chinese and said there was no Chinese service. When I tried to communicate with them using a translation app, they seemed a bit impatient. Later, customer service told me they do have Chinese-speaking staff, but they weren't on duty. At the very least, the original staff should have explained that there are Chinese speakers, but they weren't available, and apologized. Also, regarding the deposit: the page clearly stated no deposit was required, and it never mentioned needing to put down a credit card number. They just said it was either a credit card or 100,000 Korean Won. The hotel facilities are standard chain fare, nothing special. I hope Trip.com can be more accurate in its hotel descriptions in the future, otherwise it's misleading for customers!

The room was quite spacious and clean, though the carpet in the hallway outside was a bit dirty. The room had all the necessary amenities, but for environmental reasons, they don't provide toothbrushes, toothpaste, or razors, so remember to bring your own. The hotel has a private underground parking garage with free parking, which was a huge plus for us on our road trip. The security guard in the garage was very nice; he always helped us find a parking spot every time we returned. There's a famous chain fried chicken and beer restaurant downstairs.