Prima Palace Hotel

The service is attentive, the breakfast is nice, first floor rooms are renovated.. but still the overall feeling is of a basic motel. It’s perfectly good as a place to sleep and move on but not as a place to enjoy

Quiet, well appointed hotel ideally located for visiting Jerusalem. Friendly staff, comfortable beds, efficient A/C, good sized room with mini-fridge, black out curtains on the windows, daily servicing of rooms (except on Shabbat), comfortable lobby area and delightful courtyard festooned with flowers. We didn’t take breakfast, but it seemed popular. I had contacted the hotel in advance to confirm we wanted twin bed rather than a double. Speedy, friendly response and they duly obliged. We were assigned Room 301A which was spacious, had a shower separate to the toilet/sink which was ideal for the two of us getting ready in the morning, and great views across Mea She’arim. The hotel is just a few minutes’ walk from the nearest light rail stop, but walking to the Old City only takes 20 mins anyway (plus 20+ mins for photo stops and browsing in shop windows!) It is also close to a very reasonably priced supermarket with one especially friendly cashier, in the same square as the light rail stop, opposite the liquor/wine store on the corner.

Prima Palace is centrally located with easy access to the center of the city , light rail, and Old city of Jerusalem. The hotel is kept spotless, which was a pleasure. Delicious breakfast daily, offering nice variety. We ordered the Sabbath meals, they were served buffet style. Food was delicious, plentiful, and a variety of dishes available. As a side note - the rooms are on the smaller end. I upgraded one level above the smallest room, it was fine for my needs (I was alone), but may be tight for two people Staff was helpful and friendly, and corrected a situation immediately when drawn to their attention. A special mention goes to Igor - he is on the security staff. He went above and beyond his duties to assist us. The hotel will be my go-to location when I return. I had a very positive experience during my stay.

good to back again here, location is great close to shul and stores, staff was very nice and helpful, quick check in, room was nice and clean, breakfast menu was great with large selection, Yossi the waiter making sure everyone is satisfied.

From check-in to check-out, everything was great. The staff -all of them- were friendly and responded to all of our several requests promptly. The room was clean and the housekeeping was excellent. Breakfast was an experience in and of itself, every day. Yosef, the head waiter, is in a class by himself: Caring, friendly, prompt, and willing to assume any task.

This hotel is situated not far from the old town and 3 bus stops from the train station. Staff are really helpful. Rooms are adequate and the beds comfortable. Although this hotel has a lot of orthodox jews staying don't let that put you off as there us a mixture of everyone and as we know not everyone is the same. The hotel is clean and breakfast very good. Also very near the market.