Anonymous User
February 21, 2022
Manager Ding has a good service attitude, but other than him, everyone else has no service attitude at all. The air conditioner in the room was ineffective and the quilt was too thin. It was very cold when I slept at night. My father went to the staff to ask for a quilt. He actually replied that there were no extra quilts. Then he took a bed sheet and asked my father to take it back and look for it in the cabinet. Put the quilt on...I have stayed in so many hotels, but I have never encountered one... semi-self-service? 😔 The initial concept of the hotel was good, but unfortunately the subsequent hardware and services failed to keep up.
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